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July 2024 by Steven Smith
Excellent service department.
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December 2023 by Orv Schnieder
Fast service nice staff
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November 2023 by Eric Riggans
Great service from a hometown business!
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November 2023 by Deb Walker
Great people!
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August 2023 by Dennis Chirchirillo
Great service
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January 2023 by Janee Bouxsein Leatherman
They had the exact truck I was looking for and at a really good price! Great customer service!!
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December 2022 by Brody Mueck
Nice cars, Great service and very nice employees! I really enjoyed my visit here
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December 2022 by Jennifer Brand
Their detail shop, service shop, and most importantly the way they treat their customers is 2nd to NONE!!! If an issues arises after they had your vehicle, they WILL TAKE CARE OF IT!!! Def recommend and WAYYYYY better customer service than where I bought both our brand new Chrylser products!!
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November 2022 by Douglas Markwalder
Good service
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August 2022 by Gene Robb
The kindest most gracious crew I have ever experienced at a automotive service center. Traveling through, car issue and was handled in minutes by an entire staff of excellent service.
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August 2022 by Joe McMillan
Only went because of a oil change certificate and being told by others to stay away I still needed to use it so not sure if I'll ever come back??Services: Auto maintenance
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January 2022 by Jeffrey Pendleton
Poor quality of vehicles? Don’t shop here. Vehicles are junk
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October 2021 by Ashley M.
I was so hopeful that I could use riverside to service my car because I live so close to them, but I was so disappointed. I noticed my car seemed to be lacking power, not wanting to get up and go as quickly as usual. Then my check engine light came on, followed by a high pitched whining noise only when I accelerated. I immediately parked it and hooked it up to a code reader. I had one code; P0299 turbo/supercharger underboost. We also checked all my fluids, including the oil, and everything looked okay. I called riverside and was so relieved that they could get me in right away. I didn't drive the car again except from my house to riverside which was not even 2 miles. While driving there I noticed a sort of metal on metal noise that would come and go. Otherwise, I made it to riverside okay. They never called me, so we stopped by later to see what they found. This is exactly their summary: "customer states the check engine light is on. Engine starting to lock up. Coolant is empty. Head more than likely warped due to overheating. Coolant appears to have gone into the engine which has caused the internal failure. Needs engine replacement." They also said my turbo was fine. I found this pretty surprising considering everything pointed to the turbo not being fine, my car never overheated, and there was no evidence of coolant in my engine when we checked everything. While still giving them the benefit of the doubt, but also wanting a second opinion before spending the $6000+ they quoted me, I had the car towed to another dealership. One that I'd been to before and trusted, it was just much farther from me. But thank goodness I did! They ran a full diagnostic (like you're supposed to) and said my turbo did have internal damage and it did need replaced, and I also had an oil leak from the oil cooler. So I had this other place replace my turbo, replace the oil cooler, and do an oil change. I have my car back now and it's running beautifully. Had I let riverside replace my engine for $6000, I would've still needed my turbo replaced for another couple grand. I'm not sure if they truly thought they were right, or if they were just totally trying to screw me out of thousands of dollars, but either way I will never bring my car there no matter how convenient the location may be, and I would never recommend their service department. The one star is just because they all were polite, but I'm not sure it matters how polite you act if you're being dishonest. I rely on my car to get me to and from work, my daughter to and from school, and I'm a single mom surviving on my income alone. Had I trusted riverside, as you should be able to trust these places, the results would have been devastating.
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July 2021 by Claudia McCall Boze
Customer service is great . Very friendly
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July 2021 by Joan Kugler
We received a great deal from Riverside Chevrolet. We were treated with respect and courtesy. We traveled from Nebraska to purchase our vehicle and were impressed with the professionalism of the staff and their willingness to help us in any way. Thanks!!!!!
