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March 2024 by Dana Florian
I received my sleep apnea machine from here. The 1st one I picked up lasted a week. It's supposed to blow out at a lower level until your Airway starts to close, and then between a 5 and a 15. After a week, it was blowing so hard that I couldn't breathe from the second I turned it on. It was blowing so hard that it made my heart flutter. After not getting the right information from this location, I made a second trip and received a new machine. The 1st machine was blowing out at a 15 as soon as I turned it on. Every time I had called, I was told there was nothing wrong with my machine. Well, I've had the second one about 5 weeks, and this one is now doing the same thing. Sleep apnea is absolutely terrible. You wake up with headaches, lungs burning and in pain along with drowsiness, forgetfulness, and a few other symptoms. So this machine is pretty important but yet this location keeps giving me defective machines, and when I call, I can not receive an answer. I leave messages with no return phone call. You can't just show up at the location because they won't see you without an appointment so at this point if I do not get a hold of someone by the end of this week, not only will I be calling their corporate office but I will be contacting my insurance company. Why should they get paid for defective machines. These machines are meant to help people. It's sad that they can't even return phone calls because they're not that busy. I truly wish I would have found another company to get my machine from.
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January 2024 by Carina Mistretta
I’m too tired of dealing with this company to even explain why I’m giving them 1 star.
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October 2023 by Jose Aviles
Steve b helped me on my set up and explain how to use the machine was really friendly and he was on time he was good at his job.
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December 2022 by Paula Tito
Yesenia service was amazing and she expedite the process. Thank you
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September 2022 by Radames Velez Darby
Yesenia was so friendly and helpful!
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September 2022 by Landreth Mack Baugh III
Staff was very helpful in showing how to set up my machine and all the different options. I feel like I was given all the info needed to be successfully compliant. Shoutout to Luis for being so nice and an overall good human being. ??
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April 2022 by Eddie Moreno
CAUTION it will take months to get any CPAP machines. Keep in mind the machine keep people breathing when they sleep!. STAFF was very polite. 2 to female staffers were on point and should be paid more. The over view of the cpap machine was helpful.. The company really needs to figure out its supply chain problem if you can order a new car in a month with custom parts a machine that blows air shouldn't be a problem.
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August 2021 by lynn kleinberger
Ysenia and the team were wonderful! Ysenia made my entire experience so calm and easy. Definitely recommend!
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July 2020 by Rob Doylida
My visit to the Chicago location was 5 star. Staff very friendly and informative all questions answered very happy.
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March 2020 by Vintage DaClassic
Glenn was very helpful, and informative, with explaining what sleep apnea is, and how to use the machine properly. A+ guy, and business!
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April 2019 by Aj Nas
Gives really good advice to the patients, a pharmacist that cares, thanks man.
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November 2018 by Enjoy0926 Life0727
Unprofessional people.. I was waiting for someone to deliver my medicine...no one never showed, up or called to tell me otherwise. I called off work....I had to call them and they tell me the driver said he will deliver my medicine tomorrow.... What kind of stuff is that....so the person on the phone say well it takes one and two business days.....I was not told that....no apologies or anything Never again....
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November 2018 by Malyna Santiago
They are a good place, but at times its slow service.
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November 2018 by Madeline Rios
Very friendly great service no long wait i love this place
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November 2018 by J Melka
Still a great LOCAL Drug Store.
