The providers are fine, but the people at the front desk and on the phone are the absolute worst. They don’t provide any help, or care, to patients and give contradictory information when you call.
November 2023
Staff were very nice and friendly. The wait time was short. The physician and assistant were really nice and professional. Did not feel rushed. Highly recommend!!!
September 2023
Well run. The doctors, techs and staff are kind and efficient. My only issue is parking can be hard to find.
From Northwestern Medicine Immediate Care West Loop
Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” by U.S. News & World Report, 2023 – 2024. Anchored by Northwestern Memorial Hospital, the only Illinois hospital on the U.S. News & World Report national Honor Roll for 12 straight years in a row, Northwestern Medicine is leading the quest for better care and better treatments in the Chicagoland area. With more than 200 locations across Chicagoland, better care and better treatments are never far from home. To learn more, visit our website.
