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October 2023 by Clifton Turner
I've been bringing my wifes Diamond Ring to this location for 10yrs. Although I don't know the lady co-owner personally, she remembers me every time I go in. The service is superior, the staff is professional, the hours are great. It's not the traditional Mall Jewelry establishment.
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July 2023 by Kayla J (KJ)
This is the only place I’ll go for my jewelry repairs. Resizing my wedding ring took less than 24 hours and resizing my wedding band took less than 5 hours. The staff is professional and kind. I even got some diamonds replaced. All my repairs cost less than $100. Your jewelry is in great hands here.
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July 2023 by Dee-Dee L.
Let me start off by saying how disappointed I am. I brought a gold chain in for repair. It broke right by the hook when the lady told me the cost I was a little set back because I never had to pay $50 for a repair. I notice the other day where it was supposedly repaired is starting to fray apart. I call the store and told there is no warranty on chains or bracelets. A repair shop that doesn't stand behind there is so unconscionable to me. You call yourself shop that doesn't stand behind their work. Let just say it a little over a month that I got it repaired. I have recommended your business to family, friends and co-workers. I will surely let them No that you are not proud of the work that you do. !! NEVER AGAIN- UNSATIFIED CUSTOMER
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July 2023 by Kayla Johnson (americabadu)
This is the only place I’ll go for my jewelry repairs. Resizing my wedding ring took less than 24 hours and resizing my wedding band took less than 5 hours. The staff is professional and kind. I even got some diamonds replaced. All my repairs cost less than $100. Your jewelry is in great hands here.
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June 2023 by Marc Poblador
Old School ! Custom made my Retirement Ring with my Personal Design! Large Onyx with 14 Carat Gold for my Right index finger-I sure hope to do business with you again! Please do not go anywhere!
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May 2023 by Willis W.
I need a battery replaced for a watch that had sentimental. Just to replace the battery cost $22.00. I think that was excessive, but what do I know
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November 2022 by Jaida F.
Fixed movado watch quickly looks brand new. Good customer service I would definitely recommend
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September 2022 by Sheri L.
Finding a good watchmaker is pretty hard today. It's next to impossible to find one that services Swiss watches, in the US. I brought my Swiss chronograph, 300m watch into Fast-Fix to see if they would be able to service it. They stated they would need to send it out for service and it could take "a while" (as everything has been, in the post pandemic world). To my surprise, the watch was repaired and ready, within 2 weeks. The cost was quite reasonable for the repair. About a month after I picked up the watch, I wore it outside on a humid day. It was obvious the watch shop did not properly seal my watch, as humidity built up inside of it, within an hour. I brought it back to Fast-Fix, I was a bit surprised that their initial response was "you didn't ask for a pressure test" - again this is a 300m Swiss watch - who wouldn't want the watch to work they way it's designed? They took the watch back and said they would get it properly sealed. While the initial repair was reasonably quick, this time around was definitely not. After one month I called for an update, "it's still out for repair, we will call the repair place and get back to you with an update". No update received, called back in two weeks... same reply, no update. This continued for 90 days. I even left a voicemail stating I want my watch returned repaired or not... with no reply. At this point I was concerned I'd never see my watch again, Fast Fix had stopped answering or returning my calls. I walked into the store, on a Monday, 91 days after giving them the watch back. Low and behold, my watch was in the shop, they claimed it had 'just come back on Friday' and they were testing it over the weekend. They provided proof of pressure check and stated all gaskets had been replaced. There were no additional charges. The watch works well now, no more moisture issues and the movement (the initial repair reason) is restored. While I understand repairs taking longer than expected... providing decent communication to customers is necessary. Especially when dealing with jewelry.
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August 2022 by Maurice Onayemi
This place is INCREDIBLE! I’ve been coming here for jewelry repairs and cleanings, since I was a kid. I stopped by to have some silver jewelry polished and cleaned, and was amazed that they even could repair the fastener on a custom bracelet.I would recommend to everyone in the area. Thanks to the team, for all your support and quality service.
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July 2022 by Diamond Crump
Fixed my necklace in one day I’m so happy
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July 2022 by STWUUGAMMA
Do not buy jewelry from these guys in Chicago Ridge! They sell fake gold pieces. I’ve been a customer for years. I always get my watch serviced and always have to go back and get something else done to my watches. Sometimes they do a nice job. The older gentleman has his days. I’ve also bought some nice medallions and chains from them that were marked Brand new and 10K Gold. The chains were nice but the medallions and a few other chains were not 10K Gold. Some had been used pieces they had soldered back and resold with mark up.They will not allow you to return. Beware. Go to the professionals. I’ve been a customer for years.
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July 2022 by Marcin Pacanek
Super quick and fairly priced. Took about 30 mins to resize my watch. Staff was professional and friendly. Will always use them.
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June 2022 by Jenny Aniciete
This is a great place if you want to get a custom ring! Vijay and Erika are a great team! I got my wedding ring custom fitted to my engagement ring. Then I got a new wedding set, totally different than my original set. Vijay was able to customize the stone I wanted to a different band. Absolutely beautiful, I am very satisfied with my rings!
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April 2022 by Troy Bryant
This place never disappoints. I had 1 watch band adjusted, 1 battery replaced in another watch, and purchased a nice G-Shock for my son in less than 30 minutes. The work is quality and I'm always treated with respect.
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December 2021 by Adam Belenske
I had gotten my girlfriend a promise ring but i couldn’t get her size so i got a size bigger knowing it’s a lot easier to resize a bigger ring to a smaller size than bud versa having to add extra material. For the price for $40 which is a reasonable price for same day service I figured i would give them a go at it. When i receives the ring back when i went to pick it up and they showed me it they told me they cut too much of the ring off so they had to put a filler in which looks to me like some cheap stainless steel which can never be mixed with sterling silver. I asked them why it wasn’t polished because it was extremely dull as well and you could see the grinding marks as they tried to convince to me that they had already polished it. They refused to fix it so i have since now been looking for a hopefully better place to fix this situation and put out even more money. I will be uploading pictures stay tuned :/
