United Community Bank is known for its friendly and helpful staff who go the extra mile for customers. The Chatham Branch, in particular, provides excellent service, with managers ready to assist with issues such as credit card problems. Customers appreciate the bank's consistent support, especially in difficult situations like scams, and have relied on UCB throughout their lives for reliable and helpful banking services.
Just very aware of what’s going on in the fraud department and so on. Very therow on everything
March 2024
The Chatham Branch is always so nice and are willing to go the extra mile for their customers. I recently had an issue with the new credit card I received from UCB through my place of employment. The Branch Manager, Lauren Rooney went out of her way to help resolve the issue.
October 2023
Never had a problem ucb helped me once from being scammed. They have always been a helpful bank, I've used them my whole life.
