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July 2024 by EvannFrank
A few years ago, I was telling anyone who'd listen to go to Levi's for anything they needed with their car. Now it's the complete opposite. All started a few years ago when this new gentleman started answering the phone. He's very quick to get off and doesn't write down the right service for your car. Multiple people I know have had this issue, and i just thought it was the caller not identifying the problem correctly. It became too much when my alternator went out on the way to work. I called Levi's first to make sure they knew I was going to get it towed there. He answered kept telling me it was no chance it was the alternator and that it wouldn't matter cause they couldn't work on it till next week anyway. I called my insurance, and they got a tow truck for me, but little did I know my tow truck driver was hanging out at Levi's. I called at 10:30 and sat in my car for 4 hours waiting on the tow truck to show up. He finally arrives after calling him multiple times and says "well I was at lunch with the guys at Levi's, and they said they couldn't work on it, so I figured it didn't matter." He scraped my bumper getting onto the truck tells me he'll meet me there (after 4 hours waiting I finally got a ride) and that he wanted to look at the yard sale that was going on. They put in a new alternator, and I thought my issue had been fixed until I started it the next day, and it had a really loud squeal. Called them to set up an appointment about 4-5 days later and told that same gentleman (mentioned earlier) about it and that after they gave my car back from changing the alternator there was coolant all over the engine bay. I specifically stated the squeal and the coolant. Dropped it off at night and got a ride to work. I walked all the way to Levi's to get my car, and as soon as I started the car, it squealed. I had to go get a friend from work, so as I was pulling out of there, I called them and asked if he heard the noise and wanted to know what to do now. He said he didn't know what I was talking about even after I repeated over and over that I had literally just walked out. He might not have noticed me because he was watching Tik-Tok on his phone. So I gave him the cars description and what was happening he said he didn't write it down the squeal, so they fixed a clamp on the radiator. So obviously frustrated, I ask what now? He said well "can't really do anything if I don't have the car here." I drove to pick up my friend and got the car back there. It was too hot to work on, so I left it overnight. Fast forward to this morning, Jerry ,the owner, calls and says, "Hi Jerry from Levi's, your belt is tightened." CLICK hangs up. I go in, neither of them look at me, and Jerry points to my keys. I asked what I owed, and without looking up, he said I'll take care of it and started talking to the other gentleman (mentioned before), and I walked out. Now I understand everyone has bad days, but once it become a reoccurring thing, it's no longer just them having a bad day.
*Edit ⭐️-> ⭐️⭐️⭐️⭐️*
Jerry reached out to me last week to talk about my complaints. He seemed very concerned and apologetic about my situation. Meant a lot to me that he reached out
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June 2024 by Carrie Ceja
Nice place to get your vehicle repaired friendly people
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June 2024 by Eric Jones
Levi's Garage has been my goto auto repair shop for over 20-years. Jerry, thank you very much for your terrific service work. Top Notch!!!
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June 2024 by Michael Allison
Had to pick up a vehicle
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April 2024 by Derecho
Great repair shop with good old fashioned values and honesty. Fair pricing too! Had the 100,000 mile maintenance done on our 2017 Jeep Cherokee along with an oil cooler repair. Very pleased with them and I highly recommend them to anyone looking for a good auto repair shop.
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April 2024 by Stacy Surdel-Stoll
Laughed at me when I tried to get my car in the next morning said he was booked out for weeks
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March 2024 by Shannon Cole
The guys are great here the work is accurate and they are very professional. My only complaint is they're expensive but if you can afford it and if you want accurate and professional work then Levi's garage is the place
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February 2024 by John Shapkauski
I've been going to Jerry for forty years and never once had a complaint. : )
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January 2024 by T (Pepperonitime)
Levi's is one of the only places locally that people will recommend you take your import or foreign cars.
Honest work is always done on your car. They always call to tell you what they found and what needs to be fixed with a quote before they dive in and start removing stuff. Not every place does that.
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September 2023 by Cecelia Taylor
The professional way we were treated was so refreshing.
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August 2023 by Karl Lotzer
They squeezed me in on short notice but the guy at the front desk acted like I was forcing it on them. When I showed up, everyone was impolite and rude. I walk in, no one greets me. I have to ask if they’d like my key because no one took initiative and give direction for what they needed. The price was decent, but not worth dealing with the staff. If you want good prices and good service, go to Don White’s Auto Service.
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May 2023 by Michelle Draino
Great service. Honest and very reasonable. Highly recommendedServices: General repairs & maintenance
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April 2023 by Mike Farrar
When my son began having issues with his 2005 Corolla we were looking for an affordable dependable mechanic and that's exactly what we got at Levi's. We live in NC and our son is in college at ONU so I was a little concerned about finding someone that could diagnose and repair his car. They did a great job and the price was less than I expected. Appreciate you taking care of him. ThanksService: General repairs & maintenance
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March 2023 by Deb D
I've always had good treatment and fair prices. Work done was done well.Service: General repairs & maintenance
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February 2023 by Sledge Michaels
There’s way better places to take your vehicle.
