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June 2024 by Raul Aldana
Thank you Janett kind young girl .we need more customer service like her .
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June 2024 by maricelis ruiz
This store customer service is the worst. Corporate need to do something about it ASAP. Is always the same everytime I go to pick up my dad's prescriptions. The wait time to pick up a prescription is literally about 20 to 30 mins. Today I went around 10:00 pm to pick up my dad's prescription and I went thru the drive thru. I wait about 15 mins for someone to come out to the window. Once they came they gave me the total and made me wait another 10 mins . Them another person came and took my credit card and waited other 5 mins . This is not acceptable. I hope corporate read this and do something about soon. Maybe they need to hire more people.
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June 2024 by jazmin renteria
If I could zero i absolutely would without hesitation. The staff is horrible especially the shift that wears glasses and black. She should be fired. She’s incompetent. She gives you attitude.
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May 2024 by M M
I should have took all these negative reviews into consideration. My prescription was accepted at 9 am and I got no response till 6 pm when I reached out and they told me it wouldn’t be ready till the next day after 11 am! Very inconsiderate and unprofessional! By the way they did have it in stock it’s just they most likely wanted the next shift to deal with it, never again will I go to this location.
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April 2024 by Liyah G
This is a pharmacy a pharmacy that has one customer service representative every single time and a line of 5-8 people. Medications are never ready , out of stock. Ready but mot ready. They do everything but pharmacy.
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March 2024 by Enrique delgado
Can I believe it takes almost a whole week to get a prescription filled at this place terrible service terrible everything
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March 2024 by Kyrsti Grzywa
Terrible, don’t go to the pharmacy. Staff is rude, they put you on hold constantly and then hang up and the attitudes are awful. Takes them days to fill a prescription.
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February 2024 by J S
I would love to lower the ratings for this location to below a 0, but eh.
The Walgreens pharmacist staffed on 2/12/2024 had the worst customer service during each attempt made. One can easily inquire ‘How was it so bad if you didn’t speak to anyone?’. That’s actually what made it horribly unacceptable. I would love to say this was a one off, but due to the consistent patterns today, it’s questionable.
Regrettably, I am unable to share a name, but if this review is reviewed by Walgreens and/or its pharmacy, they can truly check to see who they should actively reprimand. I called a few times in the morning and few times in the evening.
Typically, they would have an automated system check in every two mins to let you know where you are in queue, etc. However, on this day, 2/12/2024, the live agent kept picking up the phone every few mins and only placing it back on hold. Not a single word was communicated. You can tell when someone picks up the phone and puts it down. This happened multiple times for the agent to then pick up after an extended hold to only disconnect the call. Again, I wanted that to just be a one off situation.
I called in the evening and it happened multiple times in the 7’o clock hour. I’m of age to share feedback, but this is completely unacceptable behavior and insensitive to the elders that may not be able to share their experiences in this same fashion.
Walgreens pharmacy, do better and cut ties w the agent that does not actively align with your mission and values to customers’ needs.
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February 2024 by Sydney O'Roarke
Pharmacy is almost always extremely rude and unprofessional. Multiple pharmacy techs appear to enjoy projecting their misery onto customers and think it's funny to be disturbingly passive-aggressive. The worst offenders are the large older woman with strawberry blonde hair and a young girl with long dark hair who is often on her phone and who likes to laugh at customers and try to age-shame them. They clearly should not be working with disabled people or the elderly. They also have extremely poor phone etiquette, as they are often snappy and don't realize we can hear them in the background talking about customers as well as their personal and work drama, of which there seems to be a lot at this location. Perhaps customers would be more patient if they weren't constantly being berated and talked down to by these people. I don't know who raised them to behave this way and I feel bad for those who have to deal with them daily.
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January 2024 by Brianne Rosales
They are the worst. The pharmacy can’t keep track of meds and they tell you they don’t have something in stock for days. Then when you get mad they miraculously find it. The lines are always the longest. The customer service is just rude. Zero stars if I could.
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January 2024 by Ma Pro
This location got rid of the light up freezer things on the doors. Undertstaffed but pretty clean.
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January 2024 by clubparty44
Put the car spindle back
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December 2023 by Martin P.
This location got rid of the light up freezer things on the doors. Undertstaffed but pretty clean.
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November 2023 by Sar Kb
Frankly incompetent pharmacist tech. Not helpful and inpatient with customers. Quick call time answer though at least. Just ask to speak to the actual pharmacist.
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November 2023 by papyro jae
This Walgreens has some the worst pharmacy staff I have had the displeasure of enduring. I decided to use them since they were near by. I called to get a prescription transferred over. I spoke with three different people, was put on hold for a total of thirty minutes, and was told it would take 24 hours. I asked to speak with the manager, his name was Morris, and he asked me to spell my name. As I was spelling it he interrupted me. I asked him nicely to not do that and he yelled at me. I let him know that was not okay matching his tone, and that I was going elsewhere. Never will I go to a place that is so unprofessional and unpleasant.
