“Friendly and attentive service by the sales rep, and great delivery right when needed! The prices are right, and I am very happy with the new mattress and box spring: finally getting some great sleep again”
“Mr. Bob resolved my issue very quickly, he is professional, he has experience to do his job. He is an amazing person with the customers.He is the best at Mattress FIRM.”
“Very knowledgeable specialists handled my purchase. He wasn’t in the sales department but took care of me. Made sure I had full knowledge of every mattress prior to purchasing.”
“This post is 3 months over due! Julio was a delight to work with. From the first day I came in he made me feel comfortable and zero pressure to buy. Mattress shopping can be awkward alone and that wasn't the case with Julio. He asked the right questions and allowed me to take my time even though I came in very close to closing time. He told me to think over night and do my research and would honor the sale that was ending. I originally got the Serta Temprapedic firm, which I hated. It made my back issues worse and my sleeping issues progressed. When I called him to tell him he said no worries, and apologized ( though not his fault). I went back in and tested out the plush, which says best for side sleepers. I even wanted to get the king instead and wanted to return the adjustable base which normally isn't returnable. Hands down Julio is the best. I went in on a day he wasn't there to test the plush and others to make sure I didnt swap out another mattress and it's just wasn't as comfortable as when I dealt with Julio. He hands down treated me like a friend from the second I opened the door to the store. Thank you Julio for being so patient and not pushing me and literally telling me "you are not buying a mattress tonight". I absolutely LOVE my new bed. I will say when the second one came it had such an awful strong smell that has now (3 months later) started to go away. I did and no lie still have the thought it was a returned and cleaned mattress that was brought the second time. That's on me as I meant to call and talk to him about but at the end of the day I'm happy and sleeping better then ever. One thing I will add is this mattress is advertised as "cooling" It is cool to the touch but is not cooling once laying for 10 minutes. If you really are in need of the cooking technology spend the extra $3000 for the temperpidic artic cool. If I didnt want to pay in full and was cool with financing I would have done that. It may be more cooking without a mattress cover but that's %100 needed for longevity. I even bought a cooling cover but it's not the same. This is something the mattress designers should think about and consider when creating the mattress'.”
“Carol killed it. Give that woman a raise!!We were debating between a Stearns & Foster or a firm tempurpedic. Carol worked her magic, was patient during our 3 day decision process and even found us a deal on a returned king firm tempurpedic.If you’re looking for savings ask what returned mattresses they have in stock, you may find a golden egg. Thank you, Carol!”
“What a delightful experience it was picking out two mattresses to furnish my new condo. Marco, the store manager, incredibly knowledgeable, patient, and kind. He had an efficient process for zoning in on the mattress that would work best for my preferences. There was absolutely no pressure from him to buy the more expensive mattress either. All of the employees were super friendly, and the place is very well kept and clean. If you’re in the market for a mattress, this is the place to go!!”
“We were super pleased with the expertise, knowledge and customer service at the mattress Firm at 2909 N Clybourn. This is all do to our friendly and informative salesperson Jackie. She has been in the mattress business for a while and she really knows her stuff. Jackie helped us pick out the perfect bed for us and it is fantastic. We started our search months before but when we finally came back to purchase the mattress Jackie remembered us right when we walked in the door. It was great working with Jackie and the whole process from purchase to delivery was seamless, fast and easy. The mattress was delivered in only 2 days. If you are looking for a new mattress see Jackie she will make sure you get one that fits you perfectly.”
“Shauntell was the sleep expert who assisted us to buy two twin mattresses during the past week. She was very helpful and patient with us as we were deciding on buying a different type of mattresses for each bed. We had to return a box spring because of the height, and again she helped us through that process. We were very surprised how easy she made it. I had an equally positive experience with the delivery. The men arrived in time and were very courteous. They did not seem bothered at all that they had to take the box spring back. We've been buying mattresses for 40 years, mostly from stores like Macy's but I'm glad that we decided to shop at MattressFirm.”
“I worked with Bill from this store and he was an absolutely amazing sales rep. He took care of me in a professional and timely manner. We got the deal done quick and easy and a delivered scheduled in the same week! I will recommend anyone I know who needs a mattress to my man Bill.”
“This is my first time going to Mattress Firm Evergreen. They have many Mattresses to choose from at great prices and Carmela was a very polite person friendly and helpful. Also she explained anything to about the mattress that I had purchased. Mattress Firm Evergreen is a great place to buy mattress ?”
10AM - 8PM
6353 W Fullerton Ave, Chicago
Furniture Stores
“The customer representative who help me with this purchase was very respectful and helpful he was a great representative of ur company it was a easy decision to purchase the bed thank you”
“I had a wonderful experience, purchasing a mattress with Thomas. I would say Thomas is more knowledgeable than many of the other experts I spoke with, he also was a very honest gentleman who I did not feel pressured by Thomas explained to me the benefits between a king and a queen, and made a reasonable argument for both, leaving the decision in my hands, but equipping me with the information necessary to make a good choice. I was extremely impressed with the level of service. I eagerly await my delivery, but if it’s anything like buying it, I know it will go smooth.”
“Steve was GREAT! He did not pressure me to make a purchase. He provided me with choices and kept the conversation real! I would definitely purchase from this location again! Thank you Steve!”
10AM - 8PM
6343 W 95th St, Oak Lawn
Furniture Stores
“I’ve avoiding going into mattress stores because past experiences have made me feel very pressured.Tom was so kind and helpful and made me a customer for life.If you’re in need, go to this location and you’ll find exactly what you need.”
“Mike was great. He directed me to the value section as I just needed a guest room mattress. He even honored the lower price as there was a price change with the newer model.”
“Ali is very professional and choosing the right item was a breeze with him helping. The store also offers some pretty cool things on the website where he'll order it for in-store pickup.”
“This is definitely the best retro spot in town, in my opinion. The owner is incredibly friendly and loves to share the background stories of the items in the shop. The prices are very reasonable, and the honesty about the quality of the pieces sets this place apart from online purchases or higher-end stores. I found a stunning pendant lamp here, and I always make sure to pay a visit whenever I'm nearby. Let's promote local shopping and show some love to independent stores!”
“I would say best matress business in the area. Jakhari was very knowledgeable and polite with us and really listened to what we needed. Highly recommend and decent prices.”
“This furniture store topped the charts for me!!! The moment you enter you feel at home. Quality products, quick & efficient delivery, and excellent displays that are how you would set up a home, as opposed to feeling like you are in a warehouse. Not to mention the service that I was provided with by the salesperson that worked with me, the delivery drivers, and Otto the owner…. I will definitely be back!!!!!!!!”
“Al's expertise helped me realize my dream home. After searching through many manufacturer catalogs with Al, I am so pleased with all the furnishings I purchased through Al-Mart Furniture for my bedroom, living room and mulitpurpose family room. Pricing for all items was the best of all stores and online shopping I did. They delivered and set up all pieces which was a great help to me. I highly recommend you visit their store.”
“First time visiting Discount Rugs and Furniture. I had a great experience. The staff and service was great. The prices was lower than any furniture stores. I will come back again for any of my furniture needs.”
10AM - 7:30PM
6000 N Lincoln Ave, Chicago
Furniture Stores
“This American Mattress is now my go-to location for anything mattress related. Bobby is an amazing person to deal with. His knowledge and assessment of your needs is unmatched. We will be making a second purchase from him very soon.”
“Great furniture store! Sales reps’ are helpful and informative from the moment you walk in until end of POS. There’s always new furniture, GREAT DEALS, and financing options with or without CREDIT are available. Love this furniture store!”
“Awesome salespeople. Great place to buy furniture. Bought my living room, kitchen and bedroom furniture here. Bought the extended warranty on my furniture and turns out I needed it. Spilled stuff on kitchen table and they came and fixed it like new. Definitely recommend this place. Oh ya and delivery guys are great, very professional.”
“Aidin was very helpful during my visit and was able to help me purchase an adjustable base. He was a pleasure to work with and I would recommend to friends and family”
“This store has great merchandise and the prices are excellent too. Ed Z and the two delivery men could not have been more helpful. The delivery of furniture arrived the day and time it was scheduled. I would definitely recommend this store.”
10AM - 5PM
9500 W 55th St Suite A, McCook
Furniture Stores
“We bought three pieces of restored vintage furniture from here after waking through their Chicago area warehouse. They worked with us to get what we wanted and they even modified a headboard to increase its height to work with our setup.The restoration work was speedy and quick, and the delivery was the epitome of professionalism.We would do business with them again in a heartbeat.”
“I loved my shopping trip, to Mattress Firm.The salesman was very kind. He answered all my questions, and let me take my time. No pressure at all. It was a great buy.”
9:30AM - 3:30PM
2600 S 25th Ave suite b-28, Broadview
Furniture Stores
“The work was fantastic and I cannot recommend Montalbano enough. It is always a leap of faith entrusting something that is important enough to be refinished or repaired, but you can't go wrong here. I had a large dining room table that needed refinishing, repairs to the legs, and staining to match dining room chairs. You can see the impeccable work from the before and after shots below (you can also see the reupholstered chairs as well). Also, they took our loveseat, which was held together by bungee cords, and made it solid and beautiful again. Pricing was competitive and the work was second to none. Also, the fact that they are super-nice people doesn't hurt either.”
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“I had an excellent experience with the help of Ribhi! As soon as I walked in the door he made us feel welcomed and helped us choose a living room set for our new apartment! He made sure we got what we were looking for and that we going to be satisfied with our new purchase. He was very kind and polite and couldn’t have asked for a better experience!”