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August 2023 by Monika Rog
Very bad experience, I waited 15 min just for that to hear sorry no one can open today account for you...
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September 2022 by Matt Weckler
Staff working at the banks are great but you can no longer call directly to the bank like is was with Alpine. All automated service first - when finally you get to talk to somebody, they say they need to transfer me to your local branch!!! Just let us call our bank directly.
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August 2021 by Fed Upp
When they were still Alpine they were great, but this Midland just sucks. Go to Blackhawk across town on State St. You'll be treated like an actual VALUED CUSTOMER.
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February 2021 by Angela Gustafson
If I could leave 0 I would. Had a fraud problem with my account here and went in and they said I had to pay everything back. A couple weeks later I sent an email to the manager here for help on setting up a payment plan and received no response. Called the branch directly and was told they would leave a message over the span of weeks I called over 5 times to get it handled and left countless emails. So now I have to reach higher authorities at Midland to solve my problems and after it’s settled I’m closing my account and I am never ever doing business with them again. They are supposed to be a back supporting their community yet would rather let them down.
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September 2020 by Alex Acevedo
The absolute worst automated customer service. Good luck trying to get anything done if you work third shift, because if their offices are closed you are completely out of luck.
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August 2020 by Robert J Sledz
Very good bank. The employees go out of their way to help their customers. I had a problem and a lady took time out to help me specifically. I'm very grateful.
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June 2020 by Gris Sanchez
Excellent!!!
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May 2020 by Derrick Jernstad
Wednesday hours only open until 12? Better hope no one has business after Noon on Wednesdays. Or else clients might be upset
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May 2020 by Linda J.
I love Midland bank everyone has always treated me like family and that's hard to say in these trying times. I use them for my business (ProTree Care) and my personal) and a few other accounts. I have never been happier.
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April 2020 by zynic ezzy
Worst bank ever, card is always getting declined despite having money in the account, pay by phone system is a joke, you can't even check your balance and their website is always having issues.
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January 2020 by Jessica Brady
keeps taking my money over 100 dollars
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December 2019 by Kevin Hillman
Decent bank. Employees are very rude and not very knowledgeable. I would like to take my banking somewhere else
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September 2019 by Jayren Witherington
Dude who "helped" me wasnt helpful at all actually rude and mocking me for only having 49 cents in my account I'll be closing my account soon
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January 2019 by Cindy Bartelt
I have no issues with this bank or branch. I’ve found the staff to be helpful and feel that my finances are secure. I would recommend to anyone looking for a bank.
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January 2019 by Dr Lee
A fly-by-night company that thinks by being open until 7 o’clock at night will bring them endless business lol. Looks more like a closed down restaurant.
