“This Ace has been my go-to hardware store for the last three years as I’ve taken on dozens of new home renovation projects. As an amateur DIY-er, the help and expertise they provide is miles ahead of big box stores. Can’t say enough good things about this location and their willingness to go the extra mile. Many thanks!”
“Went to buy some Jumbo wrenches for work. Walk around, and I noticed this harber freight has way more tools available than the one in Melrose Park. It's definitely my new favorite harbor freight”
“I have to say this is hands down the best best Landscaping Equipment Dealer I've ever delt with in the 23 years I've down Commercial and Residential Landscaping...Danny Anderson has helped us out multiple times after my Echo addiction has lead me down a road of no return now that I've bought $6000 in Trimmers, Blowers, Multi-Tool Head and Attachments, Pole Saws and more to come!! My only supplier now for all my equipment needs is Arlington Power Equipment via Danny Anderson...”
“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“Great selection of high quality cabinet hardware. Nice store with very helpful and pleasant staff. Linda has been extremely helpful as we upgrade the hardware throughout our home. So much better than shopping at the home improvement stores or online.”
“Paul was absolutely amazing in helping us pick a piece of wood for a mantle! He was patient and informative and super helpful. I would highly recommend All American for any needs you may have!”
“Nice large Ace store with good customer attention and excellent selection. Extremely responsive to problem solving. I had an issue with an exchange and the owner personally reached out to me to correct my issue. You wouldn't find that type of attention at a big box store.”
“I must give a glowing review for Shannon (Store Mgr) and her entire friendly and knowledgeable crew, as they are a team of ‘excellence’ at Wauconda’s Tractor Supply! I shop there regularly and for every visit, the team caters to every need and any question or heavy lifting and go above and beyond (even when I couldn’t be there physically due to an emergency situation, they managed a special order and delivery to my horse when I couldn’t shop and expedite!). I always feel the ‘small town’ vibe there…shop at Wauconda TS and they are all friends who care! I can tell that the team members are happy with their work because I’m always greeted with a smile and eagerness to serve.The community who shops there too, is a special one… Wauconda’s Tractor Supply has a great following! Equine Products are readily available and more is wanted! ***The Apparel section needs more variety, because I will buy at my favorite store in town, location presents itself for having bigger names (ariat) and more apparel and seasonal gear. Thank you Wauconda TS for the assurances your company provides in my purchases and care for my horse!”
“Local ownership of a smaller hardware store that can provide items the big box hardware stores don't have. The prices are sometimes competitive, but often slightly more for those found elsewhere. I enjoy having a choice over the big three.”
“Helpful.I just came here to give a review and saw I already had reviewed it a year ago. It's Jan. of 2024 and they are still very helpful. And friendly. Congrats Ace, you've hired some good people. 5 stars again.”
“Good collection of Milwaukee tools. They usually have stuff the big stores don’t have. Prices are fair. Their outdoor plants are high quality and great variety.”
“I was very impressed with the selection, display and of course the prices. Very worth the drive from the city. Left with the perfect couch and the customer service was on point!”
“I can find things here that you just can't find at the bigger box stores. Ace comes in very handy when you're trying to repair something as opposed to replace. It would be 5 stars but I find them a bit on the pricey side.”
“Truck rental service person was extremely helpful. I do not remember his name but we were there 12/16/23 around 11:15am and I observed how professional and helpful the service guy was. Thank you for great service.”
“Haven't been to this place in a long time, (the nice man behind the counter confirmed ?). Super knowledgeable staff, product on hand & I was back in business quickly. Great variety of tool's for the top brands. Pricing seemed fair. I'll be back to support the locals!!”
“Berlands offers you 100 percent support. This is where the pros shop. Buy your Makita and Milwaukee cordless tools on the dealer days to get free accessories. Sign up online for notifications. Last of the real tool stores. If you haven't seen the Makita truck and had a free lunch at Berlands, you're missing out!”
“Koffler is the easiest and best for specialty floor and wall products. Customer service has good advice and my questions got answers. Found the products I needed fast. Recommend”
“I had placed an order online and picked it up at this Long Grove location. When I went to return it to a different Menards (Mt Prospect) because I was in that area, the manager, Jerry, refused to take my items back. I called Long Grove, spoke with Stacy, she went out of her way to follow up, call me back, and accept my return. Terrific customer service, Stacy! Thank you. I'll never shop Menards Mount Prospect again.”
“Started woodworking 4 years ago. Never once did they treat me rudely , even with my beginner questions. After all these years of going to the store,( maybe once every other month) some of the employees know my name. Excellent customer service excellent store.”
“Paxem was in need of PPE and cleaning supplies. Carrie went above and beyond to help us. Outstanding customer service and a very enjoyable experience. Found lots of sanitizer in bulk too. Thank you for your help. We appreciate all that you do!”
“I don't know what I would do without this Ace Hardware. They have all the things I need that I can't find at Home Depot or Menards. When the Ace Hardware closed down in Dundee, I was upset, but not too upset, since the Ace Hardware in Carpentersville is nearby. It has a great neighborhood feel to it, a pleasant experience.”
“Went in needed a few things and the employee who helped me was very friendly. She located what I needed quickly. The cashier was training a new hire but it did not negatively affect my checkout. Overall they had what I needed, I got it quickly, and had a smooth transaction.”
“Retail Stores are difficult to review, because it's all about the layout, mobile site, and CUSTOMER SERVICE. Home Depot is no different from any other home remodeling store, except I find their stores are much easier to locate items than other stores. I can be in and out of the store in 10mins because it's easy to navigate. For those who don't shop at Home Depot very often, then your smart phone will be your best friend. Simply search their site for product (make sure you to have the right location) and in return their site will provide the aisle and Bin#. Super Helpful. A store isn't a great store without great employees. I had a question about a product and one of their employees took his time to explain the pros and cons of several different products depending on the nature of or current situation. This allowed us to make a sound decision on which product to purchase.”
“My experienceNice ppl fast unloadingMy appointments was 8:15 I got there 5:50, they opened at 6, give me a door 20 minutes and empty. They have room for overnight parking. ?”
7:30AM - 4:30PM
240 Jandus Rd, Cary
Hardware Stores
6AM - 8PM
670 S Rand Rd, Lake Zurich
Hardware Stores
“Tom at the Lake Zurich Rental center really helped me out. I was planning on renting a sewer rodding machine because my shower was backing up. After listening to my issue tom suggested the issue was in my septic field. Turns out I took the cover off and the tank was totally full. Tom chose to help me solve my problem over the phone instead of just trying to rent me a piece of equipment. I will think of this rental department whenever I need another tool to rent. Thanks again TOM!”
“Sometimes service is good, sometimes not so good. If you know what your looking for, then you just have to look for the stuff on the shelves. Otherwise you have to ask staffs which some are helpful and some just gives basic info. Was here to buy painting stuff and the guy was very helpful. And the power tools were looking for was available. Great store.”
7:30AM - 4:30PM
5410 Newport Dr #30, Rolling Meadows
Hardware Stores
“Great company run by friendly people. Good prices on the staples I use (I'm an upholsterer), but what I'm most satisfied with is the tool repairs. They get my tools back to my in working condition faster and cheaper than anyone I've used in the past.”
“I'll be honest, this place used to drive me crazy. There was never enough help and I would wander around the store frustrated. The last year however the people that work there have been amazing and I am really impressed with this place! Brandon and Paul are awesome and Bianca was cool too. There's also a guy with a white beard who's nice...oh and someone who cut some wood for me one time. All around great, thanks guys!”
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“Great place! I went in with a defective door lock and Jim couldnt have been more helpful. Great service and a knowledgeable team. Their selection is also broader than most Aces.”