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September 2023 by Dilip Patel
The best and only care care shop that I would recommend for everyone! Marcus has always been there for all my auto needs. He is honest and fair and has provided a lot of comprehensive services for my German vehicles. Recently, I had an issue out of town and the local shop could not determine the problem. So I transported my car 150miles to Sterling for the proper diagnosis and repair. No distance is to be too far for a honest dependable service. Thanks.
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January 2023 by mushtaq kakal
Has qualified mechanics and they do a good job overall.Service: Oil change
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November 2022 by Walter R
I grew up working on my own cars. Today, cars are much more complicated and not as easy to repair at home. Over the years have tried many different mechanics trying to find the right garage. I've been a repeat customer at Sterling for years now. Why? Because they they are honest about their business. They do a 30 point inspection with their maintenance and never try to upsell services for the sake of making extra money. Because if an issue can be fixed with something simple like cleaning a filter or sensor verses replacing expensive parts, they will clean the part and return the car working many times without charge. Understanding that car maintenance can be tricky, there can be delays, and sometimes the wrong parts can be sent to the garage, if there is an issue, they take responsibility for the problem and don't add additional costs to correct the problem. And I've never had an issue with their quality of work. I recommend trying them out.Services: A/C installation & repair
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May 2022 by Nick Martin
I would give this negative stars if I could. I just encountered the worst experience after calling AAA and they send someone from Sterling automotive repair shop out. He left me stranded with a flat tire. Was rude upon arrival , left my tires on the ground and drove off. Filed a complaint with AAA and would never do business with these people.
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January 2022 by Janice Sullivan
This place is amazing! I had a brake failure in the middle of driving back home, and I did not know what was wrong with my vehicle.
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September 2021 by Sharon Fessler
So grateful for this shop! My hood latch broke while driving down 88 taking my grandparents to a doctor's appointment. They were able to squeeze me in and get it fixed within 10 minutes so I could get back on the road safely. Very friendly and helpful!
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September 2021 by Justin Klan
Repaired my head gasket on my GEN V 6.2 on my 2015 Denali, flushed the coolant that had oil, trucks runs great and no more smoking. Super easy to work with and got the car completed on time. Thanks and appreciate the work you do for the community!Service: Engine repair
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June 2021 by Ed Meehan
Great customer service.Very good technicians
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June 2021 by Joe Reyes
I needed the work done in a timely fashion due to a scheduled trip. Everything was fixed and the car was returned to me when promised. I've been a long time customer and I am never disappointed.
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April 2021 by James Perry
Great place if you need your car repaired Marcus is awesome.
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April 2021 by marco Ot
I dropped off my truck to Sterling automotive after having a conversation with one of the store reps. They told me labor per hour was $140 which I thought was fine I mean everybody's gotta eat and pay bills that wasn't to bad for getting under a vehicle and installing my running boards and bed extender as well as a soft trifold tonneau cover. The following day after said conversation I dropped the items and truck off and was told they were going to begin working on it shortly. Next I went home and called back in around 2 hours later to check on the progress, I was told the tonneau cover was installed and they were working on the bed extender and also that the running boards would not go on which I understood if I was sent the wrong boards nothing can be done. I headed into the shop after that conversation which took me about 20 mins to get there I then asked the front desk associate if I can go check on the progress of my truck which she said was fine. When I went into the work area I seen my tonneau cover installed which was fine, also I noticed that "working on installing my bed extender " was code for its out of the box and sitting there with no actual progress except removing the tape from the box which it came in. I stood there for fifteen minutes waiting for one of the two employees working on someone else's vehicle to respond to me so I could actually ask a question. I then went to the front desk and asked why has the only thing thats been installed is a topper that takes 20-30 mins tops in a period where I was going to be charged for 2 hours and 3/4 of a hour which would amount to $385 when the work they were performing was on another vehicle which was NOT MINE. In the end I told them put my items back in the truck and for a total on the install of the tonneau cover to which the woman at the front desk was shocked and looked as if she had no idea what was going on. After the main technician who was "working" on my truck told her to charge me a $100 bucks to get me out the door. Basically what I'm getting at is if you would like to be robbed blindly and have your vehicle sit there for hours @ $140 per hour this is DEFINITELY THE PLACE FOR YOU. If not check on your vehicles I'm sure I would have been charged for 4-5 hours and given a story of why it took alot longer than expected for install had I not stopped in to check on my truck. STERLING AUTOMIVE REPAIR IS A place where you go to donate your money while they work on your local neighbors vehicles.
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March 2021 by David Leal
Made an appointment to have the routine maintenance done on my Bmw and it was done super quick and at a great price. will come back here for future maintenance
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August 2020 by Reuel Villanueva
Our go to auto repair shop. Fair price great service. Highly recommend. I send all my neighbors here.
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August 2020 by James Jett
They got me in right away and gave me many options in price for what i needed done. They were extremely polite and professional and checked on me a couple days after picking up my car to make sure everything was okay. I would highly recommend!!
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August 2020 by Michael Howe
Really pleased with the great way my service was handled! These guys do a really good job at what they do and very honest.
