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January 2024 by Karen Sue Hansen
Great customer service, comfortable waiting room.
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January 2024 by SONNY & Barbara BLANKENSHIP
Excellent place to get new tires or have your tires serviced. Employees are very knowledgeable and great!
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January 2024 by lori robb
Stopped by for the first time and manager was on point! Courteous, knowledgeable and listened to my specific needs and was lazer focused! All 10s
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January 2024 by P Mc
Great job on a -13 degree day. Thanks for all the help guys
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January 2024 by Chris
Even if affiliated program used, had to see what oil is recommended at check in, no recap at end and did not complete tire rotation. Even on order as well as said it was included in price when asked. Was oil change even completed after waiting on filter. Simply subpar entitlement service.
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January 2024 by Julie Haug
Quick service and very nice staff! Thank you!
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January 2024 by W “B” A
PepBoys got my truck serviced quickly and completely. It was convenient and I was thoroughly informed about my options, I decided to have my work performed and am satisfied but most importantly confident in PepBoys quality!
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January 2024 by Lynesa Reed
Got me in, fixed my problem and got my car back to me quickly.
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December 2023 by Pam Birchfield
Booked a same-day online appointment. Communication is excellent and the app to "follow your service" is genius. Staff is friendly and seems knowledgeable. Waiting area has Keurig coffee, comfortable seating and is situated away from the main entrance.
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December 2023 by Scott Trebes
Ron is great as far as customer services is concerned. Service to my car was fast and accurate. Thanks!
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November 2023 by Amy Rybaczuk
Service agent did not ask what kind of oil change I wanted and assumed synthetic. He did not even look up my past oil changes (been going there for over 5 years) to see which oil my car required. When I called to explain the mistake, I was brushed off with "well, now your car will preform better". No apology or credit.EDIT: Manager called and credited my next oil change.
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November 2023 by Jeremiah Motley
The guys at the pep boys did a wonderful job on my car. I had a warranty on it and I told the guys my wheels had been saying low tire pressure, the guys looked at it last minute fixed both tires at no cost to me and they were closing. That’s great customer service. Go check out the Pep boys on 2945 Kirk Rd, Aurora Illinois.
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October 2023 by Megan Larsen
Ron was exceptionally nice and accommodating. Upon taking my car in for inspection, he was able to perform the work right away. I greatly appreciate his service.
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September 2023 by Venna Meredith
I had a great first experience with PepBoys because of the service manager Ronald, I had a small issue and he came in and resolved it with no issues and problems. He made my experience worth every penny spent!!!! I will b back thanks to him!!
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September 2023 by John Spadafore (John)
Ronald McCord took care of the tire I had the nail in. I was taken in right away. It took an 90 minutes to replace the tire. I am a satisfied customer.I will recommend Pep Boys to everybody!
