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February 2024 by David Wu
The service was excellent, the staffs are great.We are happy and satisfied .
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January 2024 by 吉田康晴
Their service was so polite, accurate and kind to me. My concern was completely solved. Thank you so much!
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January 2024 by Catarina Sanchez
Very angry and rude man working up front I will never come back and you shouldn't either. Terrible customer service.
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January 2024 by Jamal H.
Trash customer service. Called only to be greeted by an angry man who was really no help in explaining. In the end he just hung up after sarcastically saying have a good day. Didn't even bother to ask if i had anymore questions which i did. Just hung up immediatel. Don't bother calling here.
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November 2023 by Marianne Embree
Can’t get anyone to answer the phone and the voicemail is full. I have an appointment today for an oil change but can’t come because my battery is dead. I wanted to see if they would also replace the battery-guess they’re losing this sale too.
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November 2023 by kirill pustilnik
Horrible customer service. Made an appointment got there 10min early and the manager started arguing with me that his employee never told me that it was only going to take an hour. He wanted me to leave the car there until the next day for a simple oil change. Very rude and unprofessional. What is the point of an appointment then.
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November 2023 by Chen Jiang
Very friendly. They helped me to unscrew my rusted plate screws for free. Very helpful.
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November 2023 by Nancy Winter
I was treated very respectfully, everyone was knowledge and professional as well as going above and beyond during my visits!Services: Vehicle Inspection
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September 2023 by LESLIE J.
I had a wonderful experience again with this Midas location.Dean and Jim were awesome and helped me out of a jam.They have always been honest and trustworthy.Thanks guys. You’re the best.Service: Oil change
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September 2023 by Mike Malisheski
Very friendly and knowledgeable employees. They described the issues in a way that is understandable, with a clear choice of options on how to proceed and what their recommendation is. They treated me and my wife with respect, and were upfront on the pricing and time effort, and finished right on time with their estimate. I would recommend to friends and families for their services, or to at least get their opinions/recommendationsServices: Exhaust
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September 2023 by Emanuel Salazar
Went in for an oil change and alignment. Dean and Jim were awsome at servicing my vehicle. I will not go anywhere else.Services: Vehicle Inspection
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August 2023 by Tony P.
Brought my SUV in because of a couple of nails in the tire. They initially said the tire couldn't be repaired and needed a $200 replacement. I declined, so they put a donut tire on. They also quoted a wide range, $300-$1000, for the AC issue without proper inspection.Took my SUV to the dealership for a recall service today. They managed to seal the tire holes for free and repair the AC for $200. Quite disappointed with the earlier lack of honesty from the guys at Midas and I am not returning
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August 2023 by John Picchiotti
I went in to get my headlight replaced. Turns out the bulb was just loose. They didn't charge me anything for looking and even though that may be customary, they were very pleasant and I appreciated it.
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July 2023 by Bob N.
Unable to give zero stars or I would. Worst auto repair experience I ever had and I'm 77 years old! In Oct. 2022 Dean and Tom "tagged teamed" me on a brake job for $1,860. I had the car towed due to brakes failure. After a weeks time and unreasonable delays I took the car home. The brakes were less than effective but I got just a song and a dance. After nine months I took the car for an inspection at another shop (not Midas!). I was told my brakes needed to be replaced. I showed them the Midas invoice and was told I was robbed and extorted. They fixed my problem satisfactorily for $1,170. So, they explained that I was charged two times the amount they pay for the same part and also I was "ridiculously" charged for labor costs. People, don't trust these guys. Read the small print and see a three month period of time on the warantee covering only brake shoes and pads. DON'T GET "MIDASIZED".........Bob NowickiWheeling, Il.
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July 2023 by Jim W.
I came in for an oil change and coolant flush and quoted a price and then orders new hoses and fuel filter and Fails to inform me that he added more parts than authorized and waiting 4-5 hours.Dean-Manager increased the prices and and when I asked , he said That's how it goes, Too bad ! You gotta pay ! I called Midas Corp. Bensenville, IL they stated, Whatever the franchise says, Goes ! Denied my dispute and hung up on me.Crooks, liars and scammers and Cheats !STAY AWAY ! Tel you friends and family to do the same.