This location is the worst. None of the original measurements fit, did not give my dad his bow tie or suspenders, sent away some of our groomsmen because they said I was at ‘Jos A Bank’. Incompetent and rude employees.. go to Schaumburg. They actually know what they’re doing.
October 2023
Horrible experience. Suit alterations were NOT ready for my mother's funeral. Charged me for alterations not done. you owe me a refund for services not done.
October 2023
They don't care if your rental fits unless you're the groom. Everyone in that store doesn't want to be there and it shows. Poor customer service and they don't know how to use a tape measure.
