-
September 2023 by Bob woessner
Made my 63 yr old wife install her own battery that was a warranty replacement while they watched. Completely disappointed and will not do business here again.
-
August 2023 by Chad Dunford
Unbelievable. These guys saved my bacon. I made a mistake when ordering online. I got back to the store at closing time. Blake held the door for me AND they had the correct part in stock. So grateful for good people and available parts. I can't say enough about how impressed I am with this store.
-
August 2023 by Danger Dan
New hydraulic lines. They have the setup to make new lines. Staff was awesome.
-
May 2023 by B Juarez
The eagle store seems to always send me here for parts they don't have.
-
February 2023 by m freitas
Only needed oil but the employee was very friendly
-
October 2022 by Ron T.
I went here today to get a part for my car which ended up being a lot more involved than expected to install. I went back to rerun the part and go a different route for now. Robert the store manager was AWESOME! He did the exchange without any hesitation and made it right for my situation. I usually go to the other 2 main auto stores out here and it always feels like I’m inconveniencing them with doing their job. Robert was a breath of fresh air to deal with and I’ll be returning to this location from now on for all my auto needs.
-
August 2022 by Kurt M
What kind of auto parts store doesn't sell an ac recharge kit with a Guage? No wonder they're called Napa, never any parts available
-
July 2022 by Beer With Bear
I have had alot of good experiences coming to this location. The staff is usually really busy but they always assist me with my needs as soon as possible. I recommend coming here to get your auto parts. They are very helpful.
-
July 2022 by Maryloujessica Hokanson
They helped on the parts and was friendly and clean
-
May 2022 by tracy W
Quick service, but didn't have all the parts we needed
-
February 2022 by Jeffrey Mayers
Customer service was a hit and miss my afternoon started out with a employee by the name of Katie was quick to tell me that they didn’t have a part available and I found it hard to believe and when I came back hi spoke with another employee and with a little bit of digging we found both of the parts my shop needed, but it’s happened a couple times she was quick to say no .And then today I came back to find a part I didn’t know the name of and the manager just made me and the young man helping feel stupid and it just wasn’t what I like to see when I come to Napa, step it up guys!
-
January 2022 by DoofyDoink Oof
SLOW but nice. People were very slow and always seem to have computer difficulty. But they did put my windshield wiper on! Friendly and home town, but don’t go if you’re in a rush.
-
January 2022 by Jonathan Gowins
Very helpful and kind service. Helped me find what I needed right away, with a smile!
-
September 2021 by Scott
Called the store to see if they had a Group 65 battery in stock. Bobby answered the phone and wanted to know the year and all the information on the vehicle the battery is for. I said it didn't matter, do you have a Group 65 battery in stock? Bobby was rude, very rude on the phone and said the only way to look up the battery was by application. I guess walking to the back of the store to see if the battery was there was to much for him. No effort or want to help the customer. Good thing I didn't ask to see if they had "D" cell batteries for my flashlight, I would have needed my model and brand of flashlight.
-
August 2021 by Brandon Brooks
Horrible service, manager is not worth your time.
