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“Your service department was very very helpful. I really do appreciate the work you did. You guys are now on the top of my list for any other work needed like that. Thank you so very much.”
“A great place to go. A highly knowledgeable staff, who know what they’re talking about, and if they don’t they’ll let you know. All the parts to repair your equipment and make new things. Grate place to window shop”
“The people who work here are always so helpful. They take the time to help you find the perfect product for whatever situation you might be dealing with. I would highly recommend their services.”
“This is what a hardware store is supposed to be. Great people, quality products and a good selection. They've had what I needed to finish a project every time I stop in.”
“We absolutely love working with the team at Falls Plumbing. Jim, Chris, Jay, Dean have been instrumental in the success of Great Divide Earthworks. Since 2015, Falls Plumbing's inventory on hand, service, know how, and delivery has kept our projects on time, and provided solutions to jobsite problems we've encountered. I wouldn't hesitate to entrust your plumbing needs to Falls Plumbing!”
“Awesome service! I had to return router on warrenty and i had no clue how to do anything with warrenty and the employee (randy) walked me through the process! Thank you so much”
“Aaron was great in helping me get the parts I needed to complete my sprinkler system. He explained how the different parts went together and pros and cons of different pieces of equipment. Great customer service!”
10AM - 5PM
190 E Stanley St, Idaho Falls
Hardware Stores
“Erin is the best. She goes above and beyond for you. Have been buying appliances at another retailer but no more we will only buy from Erin from now on. THANK YOU!!”
“Excellent place to buy fairy odd parts that you wouldn’t find anywhere else. Great selection of Proto, dewalt and other name brands. other name brands I love this store I could be in there for hours looking at every little thing they have”
“Best plumbing and HVAC supply house around. Great contractor support, and pricing is very reasonable. Been happy with them from when I first found them on Chestnut.”
“Service was excellent very helpful. I’m not a pro in the welding field and they went above and beyond to get my machine going again and the parts I needed. Highly recommend.”
“The lady named Fran in the garden center is a genius. She can help you with your pond, your veggies, flowers, trees and yard. I swear she is a walking, talking, smiling Botanist’s encyclopedia!! Her customer service skills are impeccable. PLEASE give that lady a raise!!! She is worth it.”
“I just bought a Tuxedo car lift from Lowes. I was really impressed that it said free delivery. What I missed was that it also said...needs forklift to receive it from the truck....Ooops!
So, I got a call from Tuxedo making sure that I could receive the lift. Turns out I couldn't. Dang it!
Paul from Tuxedo ends up calling Lowes in Idaho Falls and starts the process of trying to get it delivered for me. Paul calls me back and said that the folks he talked with in Idaho Falls (he's from Texas) were so incredible. Burkley and Amber were out of this world!
I had to call Lowes myself and express my gratitude for helping me to get my item. This is exactly the reason I like to write reviews. Great people doing great things for other people. I've been a die-hard fan of Lowes ever since I worked at one years ago. I'll keep coming back.
Thanks again Mr. Burkley W.”
“Oleta is ALWAYS very helpful and even goes shopping for us when we need help. Very professional and ALWAYS strives to help us. We appreciate her so much from All American Cleaning and Restoration!”
“This store is so much better to deal with than the Home Depot down the street! We had the best experience with Amanda in customer service. We were having issues with ordering on line and we live almost 3 hours away. My husband talked to Amanda and told her that I had some health issues and he was worried about me having to collect all of the electrical supplies that we needed. This amazing young lady collected all of the supplies for me after finding me a nice comfy chair and a bottle of water. Amanda went above and beyond amazing service!”
“I had a great customer service interaction with Daisy at the paint counter. She helped me determine which stain base and color mix-in I that needed using a very faded label from a couple years ago. She was a pleasure to deal with and was determined to get the mix right.
It was the perfect match to the stain I was using awhile back and I was able to continue with my work. Great work, Daisy!”
“Came in to look at getting chicks for the first time and didn’t know exactly what I needed. The gentleman who was helping take care of the chicks assisted us tremendously. He took his time to explain everything to us and even took us around the store to get everything we needed. The only thing I wish is that the girls up front get more training in assisting customers as I’ve called and not getting proper responses. Lots of I don’t know, I can’t say when. Had to speak to the manager to even get answers for something very simple. Said they didn’t have chicks but went there to find they had a ton of them and no they didnt just receive them either.”
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Ace Hardware in Shelley is outstanding! The employees are incredibly friendly and consistently go above and beyond to help customers. The store is always clean and well-stocked. If they don't have what you need, they make sure to find it for you. It's a pleasure shopping here every time. Highly recommend!”