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July 2024 by Taylar Franz
Hours posted online and on their door are not correct. They say they close at 6:30 on weekdays, but today is the second day in a row that the doors are locked much before 6:30.
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May 2024 by JOSH OMALLY
Always have what I need or can get fast no matter if it’s for a car or heavy duty equipment! Everyone’s helpful and outgoing
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May 2024 by Lauren Workman
Great experience with staff, provided great useful information with honest prices. 100 percent recommended!
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April 2024 by John Frey
Bald dude is awesome
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April 2024 by Ciarra Kelsey
Great place and employees!
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April 2024 by S G
Recently had to go here because my truck up and quit on me had to try a few things before I got it working but everybody that I talked to was extremely helpful and I’ll definitely be coming back! If you’re looking for good parts and people who know what they’re talking about id recommend coming here
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April 2024 by Raychel Bean
Super helpful, great customer service!
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March 2024 by Mike Ryen
Raj tested my alternators and unfortunately they were bad. He was able to locate the new ones right away
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February 2024 by MaryB
I went to Captain's Cod food truck today in Napa parking lot. Good food & service.
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February 2024 by Mari Best
I went to Captain's Cod food truck today in Napa parking lot. Good food & service.
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January 2024 by Kim Bilbrey
Napa is definitely a better quality of certain automotive parts.
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January 2024 by Jon Archuleta
Very knowledgeable staff and quality products. Bought a battery for my truck. They helped me pick the correct one and gave a discount with my Triple A membership. Highly recommend coming here for top of the line service!
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December 2023 by Purple Lotus
I have no car parts story, I just want to recognize the staff for being kind, compassionate human beings. This little kitten was found about to crawl into the engine bay of a NAPA customer's car in the parking lot. The employees brought the kitten inside on a cold, snowy day and gave it food and temporary shelter. The store manager took the kitten to Companions Animal Center to check for a microchip (there wasn't one). There is already someone waiting to adopt this little guy or girl, so it's a happy ending for all involved! Thank you for being so caring & proactive so this baby could find a warm, loving home!
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November 2023 by Wendy McCall Johnson
Went I'm to price a battery for an older van w/ a w/c lift, need high CCA,as it's not driven daily. They not only were having computer issues, apparently bad enough to have already shut their CdA store, but, they still got me a higher CCA batterie, but, got it for me cheaper Than could have gotten a smaller one from a local tire shop (that obviously sells batteries lol) gotta say I was totally shocked, as I've not been a fan of Napa for sometime due to bad experiences*not at this location tho* So wanna say a HUGETHANK YOU GABE, OF our POST FALLS NAPA- next to the Mtn West Bank on the CORNER OF SELTICE & IDAHO STREET ( 2nd business in-I believe that's the correct Bank name )You were very patient & professional & helped me help my quadriplegic client get a decent deal! Napa he deserves a raise! Probably try Napa, PF store anyway, again for my numerous automotive purchases!
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October 2023 by erik22lax
I spent $400 on parts. Rotors, pads, spark plugs, brake cleaner. The rear brake pads weren't correct & I had to go to Autozone to get the right ones. The Napa brand didn't even match the picture on the box. One is clearly thicker than the other. Couldn't return them bc I damaged the pads trying to fit a bigger thicker pad where it wasn't going to fit. I understand from NAPA perspective the pads were damaged but they sold me the wrong thing and didn't have another in stock, so I had to go to their competition in the end regardless. This lesson only cost me $40 thankfully.
