Cell Phone Stores in Pocatello, ID

10 locations found near Pocatello
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“Justin and Skylar were both great. Explained why I needed a new phone. My LG was no longer made and was not being updated. They showed me a basic phone like I asked no upsell. Appreciated that very much. While deciding on phone and accessories Skylar noticed I was using a business debit card and he immediately stopped everything and changed everything to a business account saving me a considerable amount of money. I appreciate their help and honesty. I love this store and highly recommend it if you need Verizon.”

4.4 Superb145 Reviews

“The office is not close to my home, but the drive was worth it. Their staff is customer-centric, and professional. They explained my plan, the changes, and what to expect in future bills…transparency!”

4.4 Superb112 Reviews

“Josselyn needs a big fat raise she helped me with so much today! She is so professional and was so kind to every customer that came in today…even the grouchy people. She was patient with me and wrote out every detail so that I had it for reference later. She is a great asset and great with the her other team members working with her today, Kyle Hutchins and Nathan Noonchester are lucky to have her on the AT&T team. Call for further details if needed she was great!”

4.1 Good105 Reviews

“Yazmin the customer service employee , is nice and told me more information about my options and service then I ever knew. I now upgraded and plan to again this week as well as add possibly a third line Thanks yazmin Vanessa is always attentive and very courteous ,she smiles and that makes such a difference thank you.”

4.2 Good57 Reviews

“Huge shout-out to Ethan at the Pocatello store for his assistance in getting an exchange taken care of in store. Not only was he extremely helpful to me, but I witnessed his awesome customer service with the group ahead of me. In an era where customer service seems to be lacking, I was extremely impressed with my experience in store!”

3.8 Good83 Reviews

“I have had no cell phone service for the past three weeks. Hours spent with On Line customer support. All they did was try to sell me something. Finally went out to the Verizon store in Chubbuck. A young person named Tyra had the damn thing up and running in five minutes. Don't waste your time with the morons at on line tech support”

2.3 Poor3 Reviews

“Went into the store today to pay my phone bill and Clint helped me out and was super helpful and kind. I appreciate people's kindness, in this world it's hard to find.”

3.5 Good44 Reviews

“Every single time I have been to MetroPCS store on Yellowstone Ave in Pocatello ID...it has been nothing but Satisfying! The Crew Members are absolutely Amazing! Your Greeted with a Smile & help, with any issues that arise. Very knowledgeable & professional about their products. Help you make decisions without being pushy. I am thankful for the Great Customer Service!, "which" is probably the most important key to return Bussiness. Metro should be proud to have this Team. Keep up the Grrrreat Work. ?❤️”

3 Average48 Reviews

“Thank you, local Verizion team. This store has the best local management around. Jack, the store manager, is incredibly smart, well-mannered, and has the capability to make sure you are taken care of. Thanks to the current management, this store has been able to thrive and serve many individuals in the lower south eastern Idaho area! Thank you, Verizion Team, and thank you, Jack, for all of the hard work. I am throughly impressed with this store.”

3 Average118 Reviews

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