October 2021 by Patrick Derieg
Nice work. Job well done. Thank you.
October 2021 by Paula Thompson
We got real good prices buying tires.
October 2021 by Misty Barfuss
Always friendly and helpful. So glad they helped fix my tire and get the screw out so I could get back to my day.
October 2021 by Earline STACY Harpol
They fixed our flat! Thank you?. Everyone was so kind while we waited
September 2021 by Todd Evans
Worst tire store ever!! If I could give a negative rating I would! -5I had confused OK store in Twin with BO store in Nampa. Took my 2016 one ton dually to get tire rotation. Chose BO because l accidentally mistook them for OK being the same store. Paid to have my tires rotated! Watched as they removed and dismantled my tires and then huddled around their balance machine trying to figure out why they did not have the correct Center cone to machine balance the tires they had already dismantled.They then lied and said the only way to balance my tires was with beads and that was better anyway. As soon as I drove off the lot my front end shook. I turned around and returned and asked why my front end was now shaking. They said “oh the bags have not broken”. “It will get better”! So I drove all the way to Nevada and it shook all the way their and all the way back. So bad I kept stopping to see if the lug nuts were loose.So today I brought it back to BO tire Nampa asked to speak to the manager and requested they fix whatever they had done.He immediately started looking for a way to not have responsibility. Said that it was the fault of the tire. When I insisted they make it not vibrate like it did when I gave it to them he said it would be 3 hour wait time. 30 min later he called and me and said he was going to refuse me service. Then he denied ever dismantling my tires or remounting them. He denied putting beads in them and said all he did was rotate them. Which is odd because they were all mounted black wall and are now mounted white letters out! This manager and his staff are incompetent and unprofessional to say the least DO NOT RISK taking your tire care to these liars! You will be sorry! God knows I regret it. Fully!
September 2021 by David Hammock
Great example of customer service!! Great place
September 2021 by Ivan Ortiz
Great and fast service my go to for everything my car needs.
July 2021 by Wendy Butterfield
They did everything I needed done on my Acadia, the price was half of what I was expecting, and they got done in a timely manner. I also had a leak in my tire on my MGB and they had it fixed quickly. Great customer service. Clean waiting area. Always my go-to for my vehicles.
July 2021 by Earl S.
This is my second time here. Last time was for Smog. Now getting my original 2006 shocks replaced and new tires. They had everything in stock. Their pricing is good too. Very helpful. And convent
July 2021 by Trouble Maker
Squeezed me in at the end of the day to get the A.C. charged in my work van. I appreciate it.
July 2021 by Malia Luu
Overall just a bad experience. 3 hrs to get oil change and alignment check… and we set an appointment. Pretty sure our oil didn’t even get changed. Do not recommend this Big O Tires
July 2021 by Andre G.
If I could give this business negative stars I would. I took a car in for work on Wednesday. Later that day they said it would be Thursday. Thursday they called and said it would be Friday because the guys were hot and they could not work as hard. Then I went in today Friday to pick up the car and when they handed me the bill I asked to put it on our account as I have done for the past year. The young boy that was behind the counter kept repeating we did not have an account. I asked him to consider that he might be wrong and he arrogantly and rudely said no. I paid the $1844 and the boy behind the counter flung the invoice on the counter so i picked it up and left. When I got back to the office the "owner" had called and said they did not want our business because i was screaming and yelling at their counter boy. This tells me a few things, the boy behind the counter is a dishonest, the owner does not realize there may be 2 sides to a story and last but not least, the owners behavior tells me there is a culture in this business that the customer is not right nor do they want to hear what a long standing customer has to say. THE WORST THING IS THEY HAVE A BIBLE PASSAGE ON THE WALL GIVING THE IMPRESSION THEY ARE A BUSINESS OF FAITH. I rarely take the time to right a review but this was beyond unacceptable and this boy and owner may not feel the consequence's of their behavior today but they will over time because customers cannot be treated like this nor can the be discarded so easily.
July 2021 by Adam Rich
Overall I really do trust and use Big O Tires. It's where I buy my tires from and do my alignments. However this location just can't do it. I went in with a new suspension system all correctly installed. They said it could not be aligned. So I went down the street to les schwab and they did it without any issue. I will still use Big O Tires but never this location.
July 2021 by Lauren Beth
I have never had a bad experience here over many many years.
July 2021 by Ken Woods
Been coming to Big O for 42 years and they have good tires and mechanics