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February 2024 by Chase W.
Your shopping experience begins to go downhill at the one way entry doors. Once inside you're hit with a smell. Its almost like you can smell every bad thing in the store at the same time. Walking through the store different parts of the bad smell will be highlighted. Aisles are so close together I almost can't believe it's ADA compliant. Each one too tall and too close. Can only imagine the traffic jams if two people try to walk through at the same time. Doesn't matter what you're selling if the aisles are unshoppable. Prices are a joke. Big lots of rip-off's. Seems like they aren't passing any savings onto the customer. Clearly spending nothing on building upkeep. Go to any store or Amazon for a better selection, better prices, less smell and aisles that aren't closing in on the shopper.
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January 2024 by Irina Riley
Very good store with compatible pricing. Salina was nice and eager to help. She located the items that I could not find and answered all of my questions.
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January 2024 by Cari
Shelves were neglected, $.10 cents for a bag, and female cashier was on something because people aren't that vocal or fidgety like that in real life.
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January 2024 by Scott Richards
A bunch of Virtue signaling Hippocrates. They won’t give you a plastic bag to leave the store with the plastic wrapped, plastic garbage merchandise that they imported from Overseas because they want to save the planet……
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January 2024 by Nicole Anderson
Just a heads up, they now charge .10 for bags here. It's okay, though. Happy shopping
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November 2023 by Tonya Strout
Jake is Amazing!! He was very patient & kind with my kids as they tried to pick blankets out for Christmas presents. It was close to closing time & he didn't rush them at all. He is a great asset to your customer service team! Thank you Jake.
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November 2023 by Andrea F
I got a ton of stocking stuffers for very cheap, and the person at the register was totally sweet and gave me a coupon to use. I like them for cheap, cute holiday decor.
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November 2023 by Danielle Poston
Disappointed. I came here last October to buy an item and signed up for big lots card and the cashier told me I would get 15 something percent off my next purchase. They should know about it if that is the case when opening a new card. Unless that cashier was wrong when he told me about it in Oct or the cashier today just didn’t care. I went in today November and I provided my phone number. I forgot my card. It should be in the computer but they say they don’t see anything. Ofc I get duped. I swear I heard cashier laughed as I walked away with nothing. Rude
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October 2023 by Eyes of Divine Light.
The store was clean had what I needed for a decent price and I was in and out
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August 2023 by Ac C.
Big Lots at California Corp has instructed all Big lots stores to charge $.10 per bag for purchases. I will never shop at Big Lots again. I left California for many reasons just like this. Idaho is not California. Keep your $.10 per bag on the left coast.
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August 2023 by Dawn D.
I have been in this store many times and I said if that cashier is still there, I'm leaving a review. So, here i am (I even left one with their corporate office, that's how impressed I am). Doesn't matter what I need or if I'm just in picking up an online order, Salina is awesome to her customers. This woman RUNS the store. Really don't know if she's the Mgr but seriously, she is incredibly efficient. She is kind, helpful, quick, professional and just has the sweetest attitude. I only know her from the store but i just want to say, this women deserves a raise. Can't even imagine if all workers in retail were like this, what kind of world it would be!?
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August 2023 by Teri Buckmaster
The Team was very helpful and nice. Broad selection of items. I just love Big Lots! You never know what you'll find.
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June 2023 by Brian McGann
Shockingly bad customer service! I went into the store looking for 2 specific items, after 10-12 minutes of looking, I tried to find an employee to help me. Only one around was the lady at the checkout so I got in line and asked her for help. I showed her the two items on my phone and said "can you help me find these?" she took my phone, looked it over and replied: "what exactly do you need?" I repeated the same thing only louder... This is when the lady ratcheted the nasty up to 95/100! She said: "sorry I'm deaf, hmmm okay." She took off to go to the items in a huff so I followed. She found the items and literally threw them in my basket and then threw MY PHONE in the basket! Turns out the second item was not correct when I checked out, so she stormed back over and brought two other similar things but neither was right...I have never seen a more rude and nasty person. Hopefully she was just having a bad day and doesn't act in such an unbecoming, unnecessary and terrible way with others! Can't wait to go back to Big Lots but hopefully she will be in the unemployment line and not the checkout line...
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June 2023 by BethanyJean
They always have affordable finds! I was getting gardening stuff and saved 35-50%
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June 2023 by Carolyn Foster
Prices are so high, won't consider it as a bargain store any longer.