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August 2024 by H. E.
The employees at 208GEEK are the most honest, sincere company I've seen in a long time. We brought our dinosaur of a hard drive in to be looked at, after our computer stopped recognizing it. The staff looked at our hard drive the same day, explained what was the problem with it and that they weren't able to retrieve our pictures. They recommended another company, but also advised there was no guaranteed they would be able to retrieve the pictures as well. They didn't charge us for the service and explained sometimes this happens with older drives. They were honest and upfront, while explaining issues with external hard drives and problems they see. They talked to us like we were people, not from scripts like the robots that work the Geek Squad at Best Buy and Online services! It's so refreshing to know there are still honest, good people around like those at 208GEEK, in a world that's become so money hungry and that's replaced most people with computers. Thank you wonderful staff at 208GEEK!
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April 2024 by Dawn A
208geek has the best customer service and computer techs on the planet! They were fast, efficient, professional, patient and courteous during every interaction whether in person or by phone. I am a customer for life and will refer them to anyone I know who is experiencing any type of computer issue:) Thank you 208Geek! You rock!*******************, *****************
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April 2024 by Bruce Marsden
Very professional and informative. Computer is running great!
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April 2024 by Wayne Slappey
I've used several computer repair and IT services over the past several years and 208Geek is by far the best.
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April 2024 by Larry Chase
This outfit is great. My office/shop has six computers and 208Geek keeps them happy (and also keeps me happy). I have used them many years. Highly recommend!
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April 2024 by Barry Leibowitz
208 GEEK.LLC are the best!The tech. was prompt and friendly.He cleaned out all stuff that was slowing my computer. He explained everything he was doing.He checked for viruses and did an awesome job.I call them frequently. He was helpful.They are the best!!!
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March 2024 by John Walker
Jacob and his team were great! They found out what was wrong with laptop and had it fixed and ready for pickup in less than 2 days. The technician took the time to explain to me the issue and how to avoid it in the future.
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March 2024 by Chris Pochop
I had just arrived in town to work for a week. My laptop failed and wouldn't boot. I quickly found 208 Geek doing a search for computer repair. I didn't call ahead and just dropped in and met Brittany. She was super knowledgeable and professional . I had politely pleaded my urgency as its my connection to work. Brittany was super cool and straightforward and offered to their best to work it in asap. I don't think it was much more than an hour or so I received a call from Brittany letting me know the Tech Ben was able to squeeze it in and had identified positively what my issue was. It was an unfortunate failure that was not cost effective to repair. I had asked if it would be possible to extract any of my data off of the now deceased unit, they kindly obliged to try . I dropped off an external drive and met the Technician Ben , being very busy he humbly took the time to explain and provide detailed diagnostic details that led him to the failure . I work with Automotive Technology devices and was immediately impressed with the obvious experience and Knowledge Ben had. Brittany went out of her way to help with a quick resolution , she offered to have a replacement for me by the next day for a very comparable price to the local Box. I unfortunately couldn't wait when an immediate option was available. I left my external drive behind and went and purchased my replacement. Brittany called a short time later and advised Ben was successful extracting my saved data. I picked it up and settled up, with having prior experience with computer issues with other repair facilities , I fully expected to pay a nominal fee for very, very apparent top Tech and the quick service. It was more than reasonable for the diagnosis and Including all the extra effort from Both Jacob and Brittany. There is a reason they are at the top of the Search and have the highest rating I found.
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March 2024 by Jeff Vodovoz
If the system allowed, I would give 208Geek.LLC ten stars! We've been working with Jacob and his staff for 17 years. They sold us new computers and associated equipment over the years and followed up with excellent and prompt service that can only be described as EXCELLENT. In fact, our last problem was self inflicted and David came out and solved what we would described as unfixable. Can't recommend these folks highly enough.
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March 2024 by Nancie Turner
The staff did a great job fixing my laptop issue. My laptop was too old to be reliable and they provided excellent recommendations for replacing it. They set everything up for me. The whole process could not have been easier. I will definitely go back with any future computer concerns. They even responded immediately to an unrelated question, on the weekend. Great job everyone! Thank you.
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March 2024 by Nan T.
The staff did a great job fixing my laptop issue. My laptop was too old to be reliable and they provided excellent recommendations for replacing it. They set everything up for me. The whole process could not have been easier. I will definitely go back with any future computer concerns. They even responded immediately to an unrelated question, on the weekend. Great job everyone! Thank you.
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March 2024 by Yvonne Parker
Had a virus on my work lap top and it was spreading fast keeping me from working. They were fast and efficient and repaired in only an hour. Laptop had been working great ever since. I will definitely use them again!
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March 2024 by kathy milliron
My computer problem was diagnosed quickly and resolved completely. The cost was reasonable and I will be a return customer!
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March 2024 by Laural Hildebrand
208GEEK is now my go-to for computer problems. They provided prompt service, explained the issues in plain English, and their pricing was reasonable. I couldn't have been happier with their service.
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March 2024 by Jeff Hengel
The team at 208Geek was great to work with! I had them migrate me from my very old Windows 10 laptop to a brand new Windows 11 laptop as well as copy a large amount of important files from an old and dying external drive to a brand new external drive. They were thorough, efficient, and super friendly. They explained in detail everything that they did and some ways they set up the new laptop that was going to work better for me, especially conserving space. They gave me great advice on things to watch out for with my particular new laptop to keep it safe as it is much more fragile than my old laptop. They even helped with a virus that popped up on my spare laptop that my antivirus couldn't get rid of while they were working on my laptop migration. They are very reasonably priced and I am so glad that I found them as a highly trusted shop for my computers!