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February 2024 by will hardcastle
This store is amazing, great customer service and the manager Kathy goes out of her way to help people. I can’t believe people get mad when you can’t return items you have washed or worn. Get over it people. She doesn’t make the rules.
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January 2024 by Kayla Crall
I purchased 3 new bras this past week after leaving the store I washed them and then tried them back on. They did not fit properly. I called store to ask about returning them. Store manager was disrespectful and unhelpful. She was not willing to return them because they had been washed. I just wanted to exchange them for a more accurate size. She told me just to donate them. As expensive as these are I cannot afford to just donate them and am applaud that they would not fit properly after being washed one time. Poor customer service, I will shop elsewhere.
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December 2023 by Emily Marsh
Tried to get help with an order I placed in store and the manager was VERY rude and dismissive. Will probably never shop in this location again. Being kind and answering questions or giving good recommendations on help would have been so helpful. But again she was very rude and seemed like she didn’t have a care in the world for her job or aiding customers.
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October 2023 by Harley Dree (The Hudson Path)
Store was extremely hard to shop giving how they put stock out.
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October 2023 by Brietta Kennedy
The last handful of times I’ve gone to this location, I’ve been helped by Shaunnessy. Not only is she always very respectful, but she also goes out of her way to make the experience one that is professional and helpful. She really shines at connecting with people and actively listening to their needs, making the experience one that is emotionally safe and FUN.Super grateful for her help and the light she brings to my day!
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September 2023 by John Bauer
Boise was awful. Check out lady lied to me.Idaho falls was awesome!
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September 2023 by Diane Gause
Lots of awesome bras an sweats this place is a good place to shop would totally recommend it
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July 2023 by Melissa DeAnda (Woman G)
The manager is very rude and snobby! I miss the old crew that is no longer. This manager has made me so uncomfortable that I wouldn't even do my returns and I didn't return for like 6 months! But recently I did but only to have that same manager act better than her own customers and leaves me hanging during a vulnerable moment not know how to use a coupon. It took another employe assist and give direction. I've lost money having to keep merchandise I didn't want just to avoid this woman. A store I've gone to for 16 years is not one I avoid. Disappointing she challenges her own customers and costs the company money.
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June 2023 by Amanda Peterson
Went in for the semi annual sale, store was sparse and a complete mess. Customer service was very unfriendly. I was looking at a rack that suddenly started moving, I look over and an employee is staring at me and slowly pulling the rack away. It was so bizarre. My check out experience was awesome too. Won’t be returning to this location ever again.
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February 2023 by Laina Thomson
there perfum is the only thing i may buy but even then i could have an alergic reaction. but there underwhere is extreamly cheap. there clothes are as well. your better off spending else where
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January 2023 by Jeremy Andra
A place to find about any type of undergarment needs for your significant other. Staff is very helpful in helping you pick out the right items.
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November 2022 by Sarah Dayton
I love the games here it's so fun I like being here so it is the best I had a cramp here but I'm reading you five star cuz it's the best ever I really love it it is the second best around and it is one of a kind I really love it you can keep this place right now I'm reading you five star right now here's your five star
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November 2022 by Falisha Larsen
Maddy and Sami were amazing and helped me find what works best for me. They were kind and generous with their time and helped me through all of my questions.I had a return and they made my day when they helped me swap it for something that worked better for me without any effort from me.I am grateful to these girls for making my rough day end so well. Give these ladies a raise!
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September 2022 by Emily Gualco
The manager Mickinley is amazing! I walked in already overwhelmed due to a bad experience somewhere else and when I walked in Mickinley was there and ready to go and get me in something that made me feel and look good. She is also a miracle worker, any other VS I’ve been to has told me a size completely wrong or told me I’m “in between sizes” and I have never left with a good fit but Mickinley has me in a perfect fit that makes me feel amazing too. It was my first time visiting this location and was definitely worth it!
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July 2022 by Kinnley Wilding
One of the store managers yelled at me in front of a line of people about how a bra couldn’t returned, even though there policy states that if something is broken on a bra they will replace. The workers will also lie to you about how high up they are in there work Status. If you go there make sure you don’t come across Taylor and Cathy.