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December 2023 by Jack Reinholt
They have a customer for life. Amazing products and customer service
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November 2023 by Heather Zadra
Brent was incredibly helpful and thorough when helping me find the right ski boots in my size. I felt well taken care of, they do customer service right!
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September 2023 by Nathan Brewster
They were extremely helpful. Great people to work with and professional. Services were fairly priced as was the equipment. I look forward to doing business with them again.
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January 2023 by Wyatt Meng
The Bike Shop is amazing! Fantastic customer service and work. I brought in my snowboard which had some bad damage and Brent did a great job making everything look and feel great. Last year I had a similar situation happen with my board and I brought it into a different shop in town where they didn’t do nearly as good of a job, it had already started to crack and separate so Brent fixed that for me as well. Brent then also went ahead and fixed other minor spots for me as well even though we hadn’t even discussed it before, they just absolutely went above and beyond, were very knowledgeable, and were done when they said they would be. Definitely bring your business here, or at least come check out the shop.
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October 2022 by Rebecca Gao
These guys are the best! I needed a passenger seat added onto my ebike and they got it done quickly and affordably. I would highly recommend them for any bike repairs.
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October 2022 by Craig Curtis
Absolutely the worst place to buy a bike. We bought a bike from The Bike Shop and had a problem with the computer. Brent said he did not know when we could get parts after it sat there for almost 3 weeks. I took the bike to Bills and within 3 minutes they hooked a wire back up and we didn't need any parts after all. If Brent would have looked at the problem and wanted to take care of a customer he could have done the same thing. Go to Bills or anywhere else to buy a bike you will not regret it later!
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September 2022 by Eric Burkemper
Great customer service. Brent wasn't pushy, didn't try to sell us more then we were looking for, but did a great job of ensuring we knew our options and listened to what we were looking for. Will definitely go back for future needs, shop local.
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September 2022 by David Higginbotham
Brent and the guys are great. Super chill and almost always have all your bike needs.
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August 2022 by Jacob Heaton
Best bike ski and board shop around. Amazing tune shop and just Awesome people to be around. Highly recommend
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July 2022 by Heuer Andy
Thank you for your spontaneous, direct support. The gearshift on the Gravel Bike works perfectly again, the feet feel like they finally have found the right pedals. Nice atmosphere, great service - a real recommendation.
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July 2022 by Dean Cowley
Went in expecting to pay top dollar for a small repair and was was VERY pleased that they went out of their way to help us on the least expensive way possible.
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May 2022 by Mark Slater
So what can I say about the bike shop other than it's amazing. I got a bike from Walmart and took it apart and could not put it back together. Their staff was really nice and I will definitely be back to support them and you should to.
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April 2022 by B Warder
The guys here are knowledgeable, friendly and fun to talk to. Great selection of bikes and excellent pricing. There was absolutely no pressure to buy and they even cut the bars down for me to ensure the fit was perfect. They have ski, snowboard and paintball supplies as well. I 100% recommend this place to anyone looking for a sweet new ride! Go check them out!
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January 2022 by Devin Goff
Best ski shop in Idaho Falls hands down! They have the best prices, selection, and customer service. If you’re new to skiing, boarding, or biking… these guys will get you set up for success! I also never felt rushed, forced, or pressured to buy anything! Before you go anywhere else in town, COME HERE! You won’t regret it!
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November 2021 by Davis Martin
Good selection of snowboards boots and bindings. Knowledge sales staff and friendly!
