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October 2023 by Kourtney Hayden
Laura has always went above and beyond to help me and my husband. We’ve bought multiple pieces of jewelry from them and they have worked with us and made our experience one to remember.
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October 2023 by Ben Nye
CUSTOMER SERVICE OUT OF THIS WORLD! I was dreading when it came time to go ring shopping for my future wife. Mike B. at this location came to us in our need. He walked us through all the options, and had some GREAT insights on what we may like. All we can say is..... you will not be disappointed or even stressed once you walk into this location!
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October 2023 by Christina Mauldin
I have done business with Jensen Jewelers for 14 years. They are very knowledgeable and upfront. They have great in-house financing and are super easy to deal with while shopping for the perfect item. I've ordered items customized by them and they turned out beautiful. Here is a picture of just a few items I've purchased from Jensens!
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October 2023 by Nancy Kraft
Jensen’s jewelers destroyed our family heirloom. I have been doing business with them for years, and I am so disappointed and what they have done here. And I have been quoted $500 by other jewelers to try to fix what they have done to this precious heirloom. I don’t dare let them touch it a second time because there might be nothing left of it. Take your jewelry, sizing and repairs somewhere else!
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October 2023 by Daniel Avila
Amazing service! Hands down best jewelry store in IF for sure. I took my wife’s ring to get it clean and checked. The ring came back like the first day I bought it. Thank you
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October 2023 by Michael Mueller
Great service and a great atmosphere. They helped me find a ring for my wife that everyone else told me wasn’t possible. They’re well priced and super fun to work with!
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October 2023 by Naruto Simpson
I absolutely love the team here Mike and the rest of the crew always go out of their way to help me. Just purchased a large diamond and couldn't have been more happy with the experience!
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October 2023 by Demetrice Beltran
AMAZING EXPERIENCE!! Crew is amazing!! Their crew is very nice and informative about their products! Would give more stars if I could!
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October 2023 by Shawna Garcia
Mike the manager is amazing and Lora his assistant is the best. Love them and their crew❤️
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July 2023 by Delma Nevarez
My husband ordered me a band for our anniversary. Didn’t like it and didn’t want it. They failed to tell him that it was non-returnable non-refundable so they basically told us too bad so sad you’re stuck with it I told the girl I was not taking the ring home since it never made it to our house and walked out of the store my husband that was a little more calm talk to them and all they told him was that he had store credit they care more about money than satisfying their customers I will never be going buy anything from them we even spoke to the manager who was not helpful at all.
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March 2023 by Lindsey Ervin
Customer service was amazing, above and beyond!! Seriously won’t go anywhere else for my jewelry!
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January 2023 by Honest Joe Reviews
I've been working with Lora to have a custom recasting done over the last several weeks. She's been great to work with, very helpful, very nice to talk to. She did a great job of explaining the process and was very excited about being involved with my piece. As for the piece itself, we're just waiting on the chain I ordered for it to arrive. The pendant is absolutely gorgeous! I went over today to see it in person and I can't get over how beautifully it came out, recast from a 20+ year old piece originally made from pewter, worn out and beat up. The new silver one pops, shines, and maintains the character of the original. The company they used to recast it used a laser measuring system to produce an exact replica, allowing the creation of a digital version of the pendant so we could fix some of the wear and tear before casting it. Lora sent me the digital images so I could see how it would look and so I could make changes if necessary. The new one is flawless. I may not have a lot of experience with jewelers, but I would absolutely recommend the Jensen Jewelers Grand Teton Mall location after this experience.
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December 2022 by black snow wolf
Would give them 1 star if I could. They lie lie lie to you. Horrible business. Would not recommend. They will 100 percent rip you off. Beware beware beware. Go elsewhere!!
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December 2022 by Ted Woodhouse
Thank you Mike!!!! And Laura!!!? Y'all are awesome and I've loved doing business with you the last 20 years!!!! Such beautiful rings and service on them!!!! I really appreciate everything you do,!!!!
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November 2022 by Austin Giannini
I don’t know what it is, but the women in this store are super condescending to me every time I go in. They are also very condescending to my wife as well. As far as the few guys that work here, they seem to know how to do their job and be respectful. JUST GO SOMEWHERE ELSE