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November 2023 by Doc Greg
Went to Hertz to see Buck and see what he/they had and trade in our car. They gave us the blue book price with no haggling and since they didn’t have the car we were interested in, they are having it shipped over from their other location at no cost to us. They gave us the deal numbers up front to make sure it was what we were hoping for. They also said if the car they were bringing over wasn’t exactly what we wanted after seeing it in person it was no problem.
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November 2023 by Karen Sandoval
I wanted to wait before I put a review it's been about a week or so and I LOVE my car! It's beautiful and in amazing condition. We got such a great deal and Carlos was a pleasure to work with. I will update with some pics of my purchase later today.The car rides smooth, it's so clean and the outside is in prestine condition.They listened to what we had and were able to do as far as financing and they made it work!! They are by far the best people I've worked with to get a car. 10/10 recommend!
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November 2023 by James Blaine
I had a great experience buying my car from Hertz car sales. I worked with Carlos, who was fantastic, to purchased my car. He was very friendly, professional, and I felt he had my best interest in mind. I will have no hesitation in considering Hertz car sales in the future.
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November 2023 by Joan Hutchinson
My experience purchasing a car at Hertz Car Sales was very easy and comfortable! I've bought cars at other dealerships and have come away feeling hustled and manipulated, as the salesmen and the finance guys smiled, joked and smooth talked through the entire process. But not so with Hertz. Carlos was informative and helpful but never came across pushy or phony. He was willing to work with me to find solutions to a few little bumps in the process, and treated me with respect and trust, something I appreciated very much. I'm not only happy with the vehicle I bought, but the way I was treated and the great price I paid! Thank you Carlos, and the Idaho Falls Hertz Car Sales Team!
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October 2023 by Traci Kirby
Eric Lancaster was the ultimate professional!! He did not push or rush, spent time answering questions and allowing us to take time to make our decision! We were allowed to drive the vehicle for the day before returning to the lot. Meanwhile, Eric even called about another available suv with less mileage and longer warranty. When that vehicle ended up not being available, he was able to help us by finding a longer warranty for the car we purchased. Eric was so easy to work with, and we felt he had our best interest in mind. This was definitely one of the easiest vehicle purchases we have ever had. We weren’t stressed or pushed and left feeling good. Even working with the finance office was a positive experience. Everything was covered thoroughly. I would highly recommend Eric Lancaster and Hertz for your next vehicle purchase!!
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October 2023 by Gavin Nelson
Not the greatest experience I've had with customer service. I was interested in Toyota Tacoma and so he showed me a 2008 one for a relatively good price that was apparently "well taken care of" but we were concerned over the vehicle having a butt ton of rust under the hood, in the undercarriage, and other areas of the vehicle. When I expressed this to the salesman (not gonna name names, you know who you are) totally ignored my concern and responded with "I can have it ready for you by Monday". I let him know that we would shop around town and let him know if we decided to give this one a whirl. Then he got offended for some reason ? and did not seem happy to see us leave. Somebody teach this guy some manners.
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October 2023 by Karen Lugo
We just purchased our second car from Hertz. Our sales representative both times was Dale Oe. He is so friendly and easy to work with. All of the staff are very professional and always go the extra mile to make sure every question is answered and every concern addressed. No high pressure. No games. No gimmicks.
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September 2023 by Lisa Carter
I had a great experience at Hertz Sales in Idaho Falls. Our salesman was Bill Buckley and he was so helpful and low pressure. He took care of us, answered all of our questions. We are very satisfied with the whole experience and would definitely buy from them again!
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September 2023 by Nicholas Hendricks
The process was so easy. The staff was kind and very informative along the way as well. They are not commissioned so they honestly just try to get you in the right car for your budget. I cannot recommend Bill Buckley enough!
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September 2023 by Katherine Godfrey
Great car buying experience! Eric was really nice to work with and I felt like he listened to what I was looking for. The wait for the final paperwork was a little long but they were short staffed that day.
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September 2023 by Bubba B
Hertz Car Sales made my experience more than words can express. They stayed late after hours. Such a Friendly Atmosphere and Salesman Terry Bolinder took the time to explain to me all about my Toyota Camry. Terry, Cody & Carlos I couldn’t Thank You Guys enough. AWESOME LOVE IT ????????
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August 2023 by Helene Taylor
We have absolutely loved working with Buck! He helped us find the car we were looking for, and then kept us informed every step of the way through the buying process. He made buying our car a very enjoyable experience!
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August 2023 by Quinn Briggs
We've been buying cars from Hertz Auto Sales for years now, both in Utah and in Idaho. The experience is always low pressure, seamless and easy. The prices are excellent and the selection of cars is very good. We'll likely be coming back again and again as our family needs new cars.
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July 2023 by LaMar Day
Hertz car sales made the purchase of our latest truck one of the most pleasant purchases we have ever had. There was zero pressure to buy, we felt that pricing was fair, and the Terry (who is amazing) was able to help us locate and purchase the exact truck we needed. Terry is personable, knew his stuff, and followed up on everything he said he would. I would not hesitate to purchase at Hertz Car Sales again. So glad we checked them out.
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July 2023 by Morty Mort
Working with Bill (Buck) Buckley was such a simple and pleasant experience, I'll look here again first the next time I'm in the market for a vehicle. The entire buying process was smooth and efficient. From the time I walked in the front door to the time I drove off the lot, I've never had a better, low stress, car buying experience. Thank you to Bill and the team at Hertz, Idaho Falls.
