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January 2024 by Gary Kender
We are soo happy with Josh at Great Floors. He helped us pick the perfect floor, was so patient due to 5 months of construction delays and he set us up with Dan, an absolute 'rock star' installer. It was one of the few things that went great on our house build!!!
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December 2023 by Christina Clark
Randy is great! I have a tight budget for an insurance claim after my house flooded and Randy gave me awesome suggestions and advice. It can be overwhelming to choose between all of the colors and textures, but he made it all so much easier. I am SO happy with Great Floors products and all of Randy's knowledge, patience, and friendliness. So glad I went with them!
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December 2023 by Mark Mullen
Our carpets were just replaced due to a flood. Randy,Bob and Connor were absolutely fantastic to work with. They made everything run smoothly and were the epitome of professional. Huge thanks to those gentlemen and everyone else at this location. Won't hesitate for one second to use Great Floors for anymore flooring needs. My family sincerely thank you for getting our new carpets installed in such a timely manner. It's so nice to have brand new carpet just in time for Christmas!!
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November 2023 by Christiane Magera
Excellent customer service by Josh Martinez and by both the flooring and carpet installers. Beautiful work.
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October 2023 by Brenda Rasmussen Bolte
I have worked with Josh Martinez on several projects and he provides expert knowledge, detail, excellent custom service and is always willing to go the extra mile! Their install crews are professional and skilled.
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October 2023 by Kassandra Pfau
I had a repair that needed done on my kitchen tile backsplash by Great Floors and had a great experience. Communication with Josh M. was always top notch, he made sure there was no disconnect between the installer and I. Dave was kind and wonderful to work with as well, my backsplash looks good as new! :)
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October 2023 by Tyler Roberts
Stopped in on a whim just browsing for backsplash. Its a flooring store, but thought, hey, maybe they have some smaller tiles? Sweet gal Kelly brought us back to the clearance rack and gave us 40 sq ft of beautiful large subway tile in taupe color FOR a hell of a discount!! I PROMISED TO WRITE A REVIEW. THANK YOU KELLYYYY ❤️ PLEASE SHOP HERE PEOPLE!
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October 2023 by Brenda Lucas
I have worked with Josh Martinez on several projects and he provides expert knowledge, detail, excellent custom service and is always willing to go the extra mile! Their install crews are professional and skilled.
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August 2023 by Suzanne Metzger
They made a long custom runner for my office, a replacement for one that had been there for years. The original served as a template for the replacement. Previous one had several seams, this one does not, seems to be a better quality. Has developed bumps that appear to be from when the carpet was folded and stored prior to installation, they are a trip hazard. Currently waiting to hear back on a solution.
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August 2023 by John Sullivan
I have a much longer review regarding Great Floors and the work they do for Builders but that we'll have to be my follow-up in a couple days. Just so everybody that comes here is aware, if you purchase a new home and turn it into a rental as an investment Great Floors will not warranty the work because as they stated "when you turn it into a rental we will not warranty the work any longer." Great Floors after one year and 4 months will not warranty a shower that's going to cost the owner $15,000 to have redone that is leaking through the ceiling onto an expensive wood floor. They would, however caulk around the seams to put a Band-Aid on it and hope for a Hail Mary that it will not leak. Of course it lasted Less Than 3 months and even if the warranty had not expired after one year they still would have not covered the work even within the warranty. Because this home was purchased as a rental or an investment. Can you imagine a company walking away from the work they've done on day one after you purchase it? Furthermore, can you imagine a shower pan on a 685,000 home that would only hold up for one year and 4 months
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August 2023 by Vern Oremus
When we had our new floors installed there was a problem with a manufacturing defect. Great Floors stepped in and arranged for us to have the newly installed LVP completely removed and a new floor installed to replace it. Josh Martinez coordinate the entire effort and Dale Oyler and his crew did the re-install. We give both a 5 star rating. Terrific customer service, quality product, finally, and outstanding installation crew. Highly recommend Great Floors.
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June 2023 by Reuben Rodriguez
I have had GREAT experiences at Great Floors!! Josh Martinez has been amazing to work with and he kept me informed and answered all of my questions throughout the last three houses I have refloored. I highly recommend Josh to all my friends and family and Great Floors has my business for the next houses to come.
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June 2023 by Deanna Caviezel
I visited Great Floors in CDA yesterday, looking for carpet and flooring. I just needed small samples to share with a client that I am assisting in a renovation. I explained that the client may not choose to purchase from Great Floors and did not want to bother the sales team, as I may be asked to buy elsewhere or the owner-client could but similar styles elsewhere. I found the choices i wanted to share with my client and Randy Kneighbaum, the sales rep., was still so helpful and found samples that I was able to take with me. Fantastic customer service! Great Floors is a good choice for all your flooring needs, I would highly recommend!
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June 2023 by Steven Martinez
The best flooring/carpet store in town! Hard working staff/customer service that works hard to do the job right THE FIRST TIME! Very knowledgeable staff and management that know their products inside and out, and are proud to feature brands made right here in the U.S. of A! Best of all they are truly local, with their headquarters located right here in downtown CDA! What more could you want from your truly local flooring and carpet hometown company!?!?! ???
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June 2023 by A N
Uses their public business platform to advocate for higher property taxes via levy votes. Go patronize a different local business that cares about the local community, cost of housing, and cost of living without shoving ill-conceived policies/information down your throat.Shame on any public business utilizing their platform to push political agendas (especially after the people already voted no on the exact same issue earlier this year when it was on the ballot). ??
