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February 2024 by Michael Kraft
Fast efficient service. Dependable communication about my vehicle
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February 2024 by Bill Stayberg
I was taken care of immediately and professionally by the front desk at the Waipahu Firestone Store, informed quickly with work required to take care of my auto issues and all work performed was well done and accomplished in a short period of time by professional techs who explained everything to me. Best of all Firestone Auto Care stores experienced. Thank you..
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February 2024 by Viliami Hemaloto
Its good
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February 2024 by Paulette Kuahulu
Thank You Amanda & Jacob at Waipahu Firestone. You helped me fix my son's tire even when it was almost 6pm Jacob got the Job done less than 15 minutes I basically was in and out, I'm so so Thankful for you both Amanda & Jacob you two gave me Excellent Service Fast & Friendly with a caring attitude. Manapua for you guys. Hey Hawaii ever get a flate NO WORRY call Firestone Waipahu ask for Amanda and Jacob will take very GOOD CARE OF YOU!!!?
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February 2024 by Jarred Manglona
I had my brakes inspected and replaced recently. Firestone was very accommodating and prompt in their response. The customer service received from Mr. Brock was outstanding. He communicated very well, went over and beyond for me, and was very professional.
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February 2024 by Ginger Gouveia
Although there were only 2 workers, they were very attentive and quick when delivering their customer service as well as being quick in getting the job done. Didn't have to wait the 1 1/2 for it to finish.
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February 2024 by Alvin Kokubun
Since the days of my 99 4Runner, I have come to Firestone with the feeling like I'm being taken care of. This was until one day I paid for a 90 dollar diagnostic, and I was appalled to find a liquid tester, a red rag and hoses disconnected. This is unlike Firestone but obviously someone forgot to put things back because three different hose connections were clean black. A hose is even missing.
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January 2024 by Jose Jaen
Needed 2 tires changed after getting flats and they got it done efficiently and quickly!
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January 2024 by Muks
Best customer service ?.
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January 2024 by Missie S
In one word, honest. I had an excellent experience from the mechanics informing me about my car to even telling me additional information as to what to look for when buying used cars. Lastly they value their customers, some people try to take your money they are not those kind of people. Highly recommend for on going maintenance.
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January 2024 by Steve Mills
We received very helpful, excellent service! I believe the person who helped us was Jacob (not positive), but he was very friendly and helpful!
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December 2023 by Barbara Favela
This was my first time here, I chose Firestone Waipahu because when I called service person Brock answered the phone and answered all of my questions, they offered a $15 off coupon and they could take me right away. On the day of my service I was greeted as I entered and everything was explained to me by Amanda. Lastly my car was done within the promised time frame. I highly recommend this location. Mahalo to Brock and Amanda who were awesome ??
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July 2023 by Roz BH
I came here once before. Then been getting oil changes at lube express but when they changes to oil changers -- services were very different to say the least. Came back to Firestone! I got an early appointment. Waited in the waiting room with a movie playing on cable station FX. I got an oil change and a few suggestions. Appreciate the quick and effiecient service. I plan to come back for more services.
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July 2023 by Eager Amusement
Went in for AC diagnostic and oil changed. Was charged $700 dollars to fix the AC. AC never worked after. Now I can’t reach a manager for refund. The workers at this location are scammers.
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May 2023 by Miguel Ancheta
They did a good job and they were fast ?