-
February 2024 by Iryna
Very good service!
-
December 2023 by Dana Nance
Service department has a very grumpy worker
-
December 2023 by Benjy Gilholm
David Soto and Robert were amazing thank you !!
-
September 2023 by Randy Bartlett
Great customer service!-)
-
June 2023 by Lucy'Ancy Harper
Big shout out to the service/tech team for their amazing services!! From the receptionist to the service/tech guys, awesome work. I had a tear on my tire and needed a tire replacement immediately. The rep on the phone, I believe her name is Lauri?..(APOLOGIES IF THE NAME ISN’T RIGHT) She was too kind and helpful in such a stressful time. I called them from the side of the road and asked if they’d be able to take me in for an immediate tire change and if they had a tire in stock. Unfortunately, they did not. BUT! I cannot tell you how grateful I am for them because they actually called all over the island to see if they had tires available and opened a slot to take my car in…. After the calls, they found one! So no words can express my gratitude for them going above and beyond (in my eyes) to assisting. I was told I’d be able to pick up the tire and bring it over, BUT (AGAIN), the tech advised that he’d go and pick it up from the place that had the available tire! I HAVE NO IDEA WHERE I’D BE ABLE TO GET THIS KIND OF SERVICE, BUT KIA KAUA’I YOU DEFINITELY SHOWED MUCH ALOHA TODAY AND YOU DESERVE THE BEST ONLY! MUUUUCH MAHALO FOR YOUR TEAM! PLEASE RECOGNIZE THEM TODAY FOR THEIR GREAT ALOHA AND SERVICES!
-
May 2023 by Jason Peralta
These guys are professionals and wonderful to work with when i was purchasing my used car.I also have to Reccomend working with Samson on the kia preowned lot. He answered all my questions and was good fun for talk story with. Easy to get along with.You like one used car that is well taken off. Hit these guys up. They will take care of tou too.
-
January 2023 by Richard
Never buy a Kia! They don’t warranty latent defects on their Paint Jobs. Paint is just peeling off the car due to poor priming of the metal prior to spraying the white paint. Do your research before buying. This car has been well taken care of, and paint has been peeling off this car for well of 1 year.
-
September 2022 by Sheila A.
Not a good idea to buy car at kia. Kia is a rip off. I bought a kia soul started doing fine so l decide to do a full service because is been two years since i bought it. After the service they found lots of problem with the car how can that be, supposed to b still good condition. There was problem wth the two front wheel then the break pad front & back. Now they saying there is another prob they have to check another diagnosis another payment. Is a rip off. Im thankful for there service but another thing is charging me so much that the car has so many problem. Brand new Kia soul 2018 only 4 year of used. But so many problem & recall. Warranty last only a year then ur paying out of your pocket. It Cost alot & still paying the monthly for the car. Having lots of problem wth the car. Not worth it.
-
September 2022 by Uilani K
Great dealership and easy to work with
-
November 2021 by Kimberlynn Rubin
The service was quick and amazing. The people there stayed connected with you aswell as they delivered great customer service and made you feel welcome
-
October 2021 by Steven H.
Just purchased my first car,a Kia soul and absolutely love it!The staff couldn't of been more friendly and courteous.Just want to To Shout out to Jeff Corona,GM MAHALO!!!
-
September 2021 by Luca Marchetti
My girlfriend and I just spent $40,000 on a 2016 Toyota Tacoma from aloha Kia. We paid extra for the full warranty package playing it safeSeeing as how we just spent most of our savings on this truck. Two weeks later it breaks down at night on our way home, we have it towed back to them and they tell us that our warranty doesn’t cover the clutch and flywheel (the part that broke) and it will cost $3300 to fix it. We politely tell them that this is not fair and it’s been two weeks since we purchased it, they refuse to make it right, I called three mechanics they quoted the fix at $1700-2000 (not $3300) and said they have also heard bad things about aloha Kia. I highly recommend nobody use them. We also bought a $30,000 Jeep from king auto in Lihue and they have always treated us right. My brand new truck is still broke down because I currently don’t have the money to fix it, thanks aloha kia
-
July 2021 by William Holcomb
Jet is the best!!
-
June 2021 by Leslie Sherman
Awesome salesman ask for David Soto he will treat you well!!!
-
June 2021 by Christopher Schroeder
Worst customer service ive ever experienced. These guys keep the 'used car salesman' reputation low. Bought an awesome used vehicle from them. It was priced 25% over the KBB suggested value and the manager refused to budge even a dollar off his price. Fair enough, I know the car market is tight right now. The cherry on top was when they took it to fill up the gas tank, to only half full. Cuz company policy says used vehicles, even ones priced in same range as new ones, only get half a tank. Promised to follow up with me, never heard a word. The message? Give us your money and get out so we can take the next guys money. Cars great, but the management needs a lesson in customer service.
