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October 2024 by CHAD BERGO
I had inquired about a clutch for my 1974 Chevy Blazer. The lady that I spoke to had given me the price, and stated the eta. I do not remember any words being spoken about shipping costs. I say it this way because I cannot be sure. What I am sure of is that after a couple of minutes complaining about the $66 ish of freight, I finally caved, and placed the order. Minutes later, I called to cancel the order due to the fact that I have free shipping from multiple other vendors. If the parts had been shipped already, I see no fault in them not refunding the shipping fee. This was not that situation. I called and canceled minutes later. This was not enough time even to pull the part, much less the time to actually ship. They had time to cancel without issue. They chose not to.
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May 2024 by Ken Waters
These guys, and gals are very friendly and helpful. I've been buying my parts from them for over three years now and have yet to have a bad experience. It's rare to find team members that work so well together, always smiling and wanting to help. Even after hours they have come up to me and offered to help work on my car. Their customer service is top notch. I wish I could give them six (6) stars
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April 2024 by Amita S
Went her for a battery issue last week. Both staff, Nicole, and a young man ? Marco? (who speaks Spanish to customers in need) were so amazingly helpful to me. They both spent 20 min helping me with various diagnostic testing. Just complete ALOHA from both of them. Also 5 stars for being open late! Can't recommend enough these two staff members.
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March 2024 by Dogz One
Although they didn’t have everything that fit my specific needs the customer service was wonderful and was very helpful
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January 2024 by Travis Guthrie
Google maps had in the wrong location, but friendly staff. Typical auto parts store.
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January 2024 by Travis
Google maps had in the wrong location, but friendly staff. Typical auto parts store.
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December 2023 by Nicole Wagnon
Very helpful and friendly staff! Great selection of parts! Clean store!
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November 2023 by Bill Hoffman
Very helpful and friendly staff.
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November 2023 by Titus Romero
Thank you for your service!
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November 2023 by Bob Sommers
The people here are very helpful
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November 2023 by Paul Romero
Ok these guys are damn goodThey bend over backwardsAlwaysSuper smart and no pressure
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October 2023 by Beth C.
I called the store in the afternoon, asking if they had the wiper blades for my car in stock. Robert looked up the specs of my vehicle and offered me options. He told me the store closes at 9pm. He was very helpful!As I drove to the store after work, I was already envisioning needing to change out of my work clothes before installing the new blades because I'm "vertically challenged" and would probably need to lean against the car (or climb up on the hood! ) to reach the windshield wipers.When I got to the store, an employee by the name of Marco was mopping the floor. I stood in line waiting for the other employee (come to learn that was Robert!) to finish with the customer he was helping. Marco greeted me and told me to be mindful of the wet floor. He asked how he could help, then looked up my blades in the system. The transaction was super quick!When Marco went to the back to get the blades, I told Robert that I'll need to change clothes before installing. He immediately said, "Marco can do that for you! We do this all the time, so it's easier for us!" And he was right! It took Marco about 5 minutes to install all 3 blades! This transaction wasn't a big deal, nor was it complicated, but the customer service these two guys provided was so incredibly impressive. In a world where people need to be taught to greet customers before they greet you, offer help above & beyond their job description and be genuinely kind, Robert and Marco made it so simple. And now they have a loyal customer. I will give them my business again!Mahalo e Robert & Marco! Appreciate you guys!
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September 2023 by Charity Maui
Very helpful workers. Due to lack of communication an older employee was unnecessarily rude despite this mishap if I ever need to go back here again for parts etc. I would.
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August 2023 by Glen Catugal
Will try that store. The Kahului one is under staffed and the person who help me, his heart wasn't in it.
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July 2023 by Kylie McConnell
Didn’t realize you could love how great the service is when you’re just picking up oil & asking auto questions! From Corey’s generously helpful demeanor over the phone to in-person support, getting me everything I need and answering questions.Everything about my experiences here have been awesome, and Corey is wonderful. Super knowledgeable, helpful — so very appreciated. Will definitely keep coming here thanks to the awesome guys working here, especially Corey!
