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March 2023 by Amanda K.
Russell is extremely knowledgeable and takes the time to educate on the 4 C's so you know that to look for in a diamond. In that area I am pleased but when it came to my setting he just gave us a book and said which setting do you want? Didn't help what so ever and so we just went with the basic one that he grabs the diamond with to show it in your finger because from a picture we don't know nor did he tell us that with the band he was ordering would not fit a flat wedding band. And it would not fit flush against it so now we either have to get a whole new setting for $800-$1500 and wasted $800 already on the setting it's in now and also had to pay extra for a basket due to the cushion cut. I don't care for the wedding bands with the curves but that's really the only choice I have unless we change the whole setting or notch the prong in which I would be sacred of the stability after that. I also don't like how the band is a knife angle. Overall really disappointed in the setting, I wish we just bought the diamond from him and went else where to get the setting.
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February 2023 by Careyanne N.
Russell was very knowledgeable in providing suggestions for fixing my wedding ring. It was done quickly, and looks even better than the original setting!
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August 2022 by Google user
It was a waste of time. I was given an appointment after, I told him what I wanted. I arrived and he had nothing to show or sell.
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August 2022 by Tamlyn M.
Russell is the best! My engagement ring and wedding ring is exactly what I dreamed of!
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April 2022 by Nicole D.
Not friendly. Will not go back. Went based on great reviews but will spend our money elsewhere. Kinda felt like a scene out of Pretty Women. Big Mistake. Will take our $$$ elsewhere.
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February 2022 by Louis Urvois
It was a waste of time. I was given an appointment after, I told him what I wanted. I arrived and he had nothing to show or sell.
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January 2022 by JCAL Mobile Locksmith
Extremely kind and knowledgeable. I highly recommend this business. On the 4th floor for those who can’t locate it easily.
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March 2021 by D O.
These guys are absolutely the best. They almost over-educate you about how to get the best looking diamond! There is so much to learn! To put it simply - they have the best prices in the State. Russell shows you everything. He will keep you out of trouble. They are friendly, honest, reliable and great to work with. And they produce incredible pieces of jewelry. THE DIAMOND SPECIALISTS, INC. are moving their office! They work by appointment at this time but I would suggest giving them a call before dropping by.
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January 2020 by Travis S.
Fantastic service! Super friendly gentlemen that works there helped repair my ring as soon as I walked in. I would highly recommend this place and will come back in the future!
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June 2019 by Lisa Westly
Earlier this month, I brought my wedding ring into The Diamond Specialists intent on having the band changed to a clasp-type band because I was having difficulty getting my ring past my knuckle due to an old injury. Changing the band would have cost thousands of dollars. The owner, Russell Oshita, convinced me NOT to change the band and while I waited in his shop with my daughter, he resized it and made it look brand new!
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May 2019 by Beck Daguio Yamagishi
Great service with great quality!'
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May 2019 by Jessica S.
Overall: great small business to buy your symbols of love Parking: Kahala mall parking Tip: browse around the Internet to see what style of ring you like My husband bought my engagement ring and our wedding bands from here, and I love them! We were able to trade in my original engagement band (that he bought from them) for a customized band that they made based off of a few pictures I sent them. They showed us a 3D model of the engagement ring and a wax model of the ring before they made it so that we could make sure it was just right! For our wedding bands they worked with us to make sure we got the engravings and style just right before the big day. All along the way, they were great at answering our questions and providing tips about the rings (e.g. cleaning, matetials). They even cleaned my engagement ring for free! Enjoy!
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November 2018 by Joyce T.
So accomodating, friendly and professional. A real diamond guy to inspect, reset or do with a diamond person. Its not a mega showroom like Zales. We called, went through 2 secured doors and were greeted by 2 wonderful ladies. We were curious about a jewelry item and the gentleman answered our question. Glad we stopped by.
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May 2018 by Niki S.
Great service and such nice people! We hope to be back to support their business in the near future! Mahalo!
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January 2018 by Padonna P.
This place was recommended by my sister when I was looking for an engagement ring. Russell was great. I feel we made a very informed decision after our "class" on the four "Cs". I then went back to get my old engagement ring redesigned into a solitaire pendant. It came out better than I imagined for a very reasonable cost! Thank you!
