“I presented in person to ask a list of about 16-17 questions. I was warmly greeted by Wesley who saw me at the front desk. He escorted me to a breakout room and answered all of my questions directly and honestly. I made a new friend as I appreciated Wesley's service oriented nature and the fact that he left nothing to doubt.Wesley is a friendly, down to earth man who you'd love to have over with friends for a BBQ.This CU was one of 4 I was interviewing today and due to the competitive rates on CD's, MMA's, Savings Accounts, and Good service, I decided to join same day! I got my debit card and things are rocking and rolling.I plan on getting more products from them in the future once I get everything switched over.One tip: I WISH they had some incentive to invite new members like a small cash incentive for myself and the joiner if they open an active account that stays active for 60 days, or something like that. That's the ONLY, VERY minor thing I'd change. All else is great.I saw a very wide cast of characters at this branch helping the heck out of the members and I really liked it. "Welcome to the family!" I was told on my way out the door.I wanted a name and a face that I knew to do my banking with and Welsey is now that person for me. I got everything I came there for an am very happy.Fun Fact: This building used to be the very BB&T I banked at before BB&T merged with SunTrust to become Truist, only to move down the road next to the Longhorn. Now here I am in the same building where I started, just with LGE!In addition the lobby, decor, design, and marketing is all very clean, modern, well lit. Excellent design concept!I look forward to a bright future with this Credit Union. I never thought I'd be so excited to join any financial institution!”
“Always great working with the bank representatives at the Woodstock Eagle Drive. Linda R. was a pleasure to work with today to assist with my business account after their platform change. Thanks very much for helping as always!”
“Regions Bank on Town Lake, Woodstock, GA possess in my opinion, the best bankers I have ever worked with in helping me to solve a banking error I made and in helping me make the most of my investments. They are very professional but demonstrate a true concern for any issue you may have and how to better your financial position. Thanks Cathi and Amy, you two are the best!”
“Ameris is a wonderful bank, filled with positive energy and customer care. Jose and Alexandria took extra good care of me and were an absolute joy to interact with. I can recommend Ameris til the sun goes down and still I will have more energy to recommend them again.”
“I visited First Horizon Bank for first time today to open a new account and was offered help before I even sat down. Mrs. Alderman immediately came out to greet me and lead me to her office. I couldn't believe the friendliness and upbeat attitude. I was able to open the account and transfer funds within a few minutes. Later that day I had questions and called and left a message. Mrs. Alderman returned my call and answered all my questions and never once made me feel I was bothering her or she had better things to do. Summary: this is like the friendly banks we knew many years ago.”
9AM - 4PM
8770 Main St, Woodstock
Banks
“I recently closed my accounts at Fidelity Bank because they totally pissed me off...and decided to open an account here because well the car wash guy Karl up the street raves about them...and I live a stone throw from this place so I figured why not... First of all nicest people you ever want to meet work here. Joyce, Dorothy and the branch manager Aaron are amazing. They greet 99% of the customers by their first name; you know this is a special place when your banker has his cell phone number listed on his business card and tells all the customers to call him anytime... I was able to open a checking account here with Aaron's help and got a debit card printed in about 15 minutes...I highly recommend these guys...nothing like small town hospitality!”
Open 24 hours
2025 Towne Lake Pkwy, Woodstock
Banks
“We deal with Wells Fargo for our home mortgage. We recently did a couple changes which led us to this branch. The online consultant explained that we would have to go in to our local ranch to have documents notarized. They said that any location could do this. Well... that's not the case. The employees at this branch explained that this isn't a typical procedure and they were not 100% comfortable with it. After a tom of phone calls to Wells Fargo they were able to complete the task. These employees really went above and beyond to help us. They could have just said no and sent us on our way. This is what I call great customer service! I highly recommend Wells Fargo for your banking needs!”
“I never leave reviews anywhere, and I felt the absolute NEED to leave a review for Tiffany at PNC. Her actions went beyond that of a bank teller today, and not to sound corny, but she was my hero. I had an absolute emergency this morning where I was being actively scammed on the phone and Tiffany was able to sense my distress and could tell I was in trouble. As the scammer pretending to be a court martial/officer was still actively on the phone with me, Tiffany asked me very vague questions to understand that I was not there by my will. She then proceeded to discretely write on a piece of paper to understand what was happening without the man on the phone hearing. Let me tell you- she was like straight out of an action movie. Tiffany was beyond perceptive and helpful, even helping to ensure my account was safe after the call was ended and she got me out of the situation. I wish EVERYONE had a Tiffany in their corner during moments like these. I don't know if all bank employees are training to handle these situations so smoothly, but if they aren't, someone should ABSOLUTELY hire Tiffany to teach that training lesson! Whatever she is paid, it is not enough! As some people say, not all heroes wear capes. Thank you SO MUCH Tiffany!”
9AM - 5PM
12172 Hwy 92, Woodstock
Banks
“Today I’m giving Harrison five stars for his exceptional customer service. He was extremely pleasant, knowledgeable, kind, courteous and delightful. I would definitely recommend this location.”
Open 24 hours
1450 Towne Lake Pkwy, Woodstock
Banks
“An easy way to grab cash for the standard ATM fee of $3 , conveniently located in the east Knox county area of Strawberry exit area. Great place to run inside and grab supplies similar to any regular convenient store except for the fuel. If you find this review helpful for you , we ask that you please tap on the thumbs up button below saying that this review is helpful”
9AM - 5PM
12175 Hwy 92, Woodstock
Banks
“This is my regular branch that I go to for everything. I was recently scammed horribly and Theresa and the entire team, the branch manager as well, Tejal, and Dale and Jean were AMAZING! It was not easy but they truly helped me out from preventing these horrible Individuals to scam my accounts. They explained what I need to do on my part but I am grateful for them all. I have never dealt with any of them being rude or unhelpful to myself or my family. They are part of the reason why I and my entire family are Regions customers. Now I hope these scammers get caught”
“Thankful to have found First Citizens in Woodstock. They are what all banks should be. Friendly, efficient, reasonable and 5 star customer service. They seem to care about our business almost as much as we do. Very refreshing.”
Open 24 hours
6430 Bells Ferry Rd, Woodstock
Banks
“I never leave reviews anywhere, and I felt the absolute NEED to leave a review for Tiffany at PNC. Her actions went beyond that of a bank teller today, and not to sound corny, but she was my hero. I had an absolute emergency this morning where I was being actively scammed on the phone and Tiffany was able to sense my distress and could tell I was in trouble. As the scammer pretending to be a court martial/officer was still actively on the phone with me, Tiffany asked me very vague questions to understand that I was not there by my will. She then proceeded to discretely write on a piece of paper to understand what was happening without the man on the phone hearing. Let me tell you- she was like straight out of an action movie. Tiffany was beyond perceptive and helpful, even helping to ensure my account was safe after the call was ended and she got me out of the situation. I wish EVERYONE had a Tiffany in their corner during moments like these. I don't know if all bank employees are training to handle these situations so smoothly, but if they aren't, someone should ABSOLUTELY hire Tiffany to teach that training lesson! Whatever she is paid, it is not enough! As some people say, not all heroes wear capes. Thank you SO MUCH Tiffany!”
9AM - 5PM
3098 Eagle Dr, Woodstock
Banks
“Had such a good experience with Mrs Mary Fagan today. My husband and I needed a joint checking and she was super personable and helpful and overall very friendly and easy to talk to. I’m so so grateful for all of her help. Thank you Mary!!”
9AM - 6PM
3098 Eagle Dr, Woodstock
Banks
Open 24 hours
3098 Eagle Dr, Woodstock
Banks
“I am writing to pay a huge compliment for the Amazing Customer Experience I received from Tierra Whitaker at the Chase Bank Woodstock GA location on Eagle Drive! Tierra Always greets me with a smile and by name. I've also seen her do this with other customers. What a warm & great personality!”
“I reveived excellent service from Michael Elliot and Kimberly. They are great bankers who would serve you well. If you go in there, I'd ask for them specifically.”
“Went in today for some help opening additional bank accounts. Worked with Stephen R and Bryan W, both were fantastic! Great customer service, smooth experience. I'd recommend LGE to anyone.”
“Banking has been a nightmare since the pandemic, but Kyle Gilbert-Hansen, the small business banker from this branch has been terrific. He set me up with a check scanning machine for my deposits and followed through until it was set up. Then today I happened to be at a car dealership and it occurred to me to reach out to him to prevent the dealer to run my credit a plethora of times as they often do. Kyle went above and beyond and got me all set up and approved in less than 1 hour. He even followed up with the underwriting team to expedite the process since he knew I was on site. I got a great rate too.Before meeting him I had considered moving to perhaps a smaller bank where I wouldn't be just a number, but now I feel like a valued customer.Kyle deserves major kudos for his commitment to his customers and overall remarkable service. He truly cares about his customers and it shows. Thanks a million, Kyle!”
9AM - 5PM
1550 Towne Lake Pkwy, Woodstock
Banks
“I came in yesterday to open up an account because my old bank was giving me a hard time. YK helped me and was so kind!! It was a quick process and she engaged with me the whole time, I left feeling a lot better about my situation. Also I didn’t catch the front desk ladies name but she was very sweet as well!”
9AM - 5PM
9863 Hwy 92, Woodstock
Banks
“Kenya Wise is the senior relationship Banker on the hwy 92 branch and she is fabulous! As long as I have been going to this bank she has been extremely helpful and knowledgeable! Always very polite and you can tell she is happy to help her customers. Not only that but she is extremely reliable and tentative. Truist needs more bankers like her who care. Kenya is always fast to solve problems and very informative when trying to get questions answered. Thank you for being the kind and wholehearted person you are. The manger Angela on the other hand is a different story...”
“Not sure what's wrong with all the people leaving 1 star and the reasoning is never explained, unfortunately some people are just d*** and getting dumber my the second. I don't find anything wrong with this bank , it's a bank you put money in and take money out and the employees are friendly .”
Open 24 hours
1550 Towne Lake Pkwy, Woodstock
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“The manager of the CV is very respectful and well behaved and my work was done carefully, thank you.The first bank that quickly activated my account for me, who just immigrated to America, and I am very grateful to them”