September 2021 by Katie Harrison
This review is specifically for this branch and not necessarily Regions as a whole. This branch is undoubtedly the worst customer service I've ever encountered. I had an emergency situation and in my attempt to speak to someone mid day on a Friday I was told I "might" get a call.back on Monday. This lady was so rude and nasty and dead serious. She had no interest in showing human decency and even hearing what I needed to see if maybe someone else could help. I called back several times in a desperate attempt to talk to someone else and she answered with her nastiness each time. If this is what this branch is about stay away! Will never attempt to deal with this location again.
June 2021 by W W Hall
Great service and friendly staff
February 2021 by pteal6801
Piss poor service with a smile ! Can't help won't call back sorry location. This is my opinion.
October 2020 by Josh Edwards
This location is such an inconvenience. It seems like at least once a week the ATM is down. For someone who works 12-15 hours a day, the only time I can withdraw money is after hours but it seems that 2 out of 5 times I go there the ATM is down. I decided to sacrifice my lunch break to go up there and to no surprise the ATM is down again. If I use a different ATM I get charged by the ATM and regions bank. I’m considering swapping banks due to this constant issue.
September 2020 by Terrie Wyatt
Very good service, except I wish they would open their lobby and just tell people to social distance. There's never a lot of people in the lobby anyways. But other than that, they are always friendly and treat all their customers equal.
July 2020 by Dafne Contreras
Kim is great! She's extremely friendly and goes the extra mile to help you out. That's the best kind of customer service.
June 2020 by Colby Turner
If I could give this place zero stars I would also cashed my check for six months straight then all of a sudden said we can’t cash it you don’t have enough in the bank to cover it what good Having an account with the bank if you can’t cash your flipping check
February 2020 by Margaret Wood
We joined this bank almost 5 years ago when we moved here. They have always given us exceptional service. Their customer service is second to none.
February 2020 by Kristian Faria
The staff at the drive thru window has been very rude and cutting to me over the last few months. I'm a college student who's still learning how banking works and tried to ask the women at the window questions on several occasions. Each time, I was met with a crabby, belittling reply that sounded like a woman in the throws of PMS. Because of this, I plan on taking my banking business to Wells Fargo in the near future.
November 2019 by M d
If I could give this place no stars I would. They are very rude to anyone who isn’t white. I went in the first time to open account and after sitting there for over 30 minutes with no one even acknowledging me I left. So I decided to come back and they were still dry and rude except to the white man who was ahead of me. I’m closing my account because anytime I try and get help they are very dry and rude and looks at me like “why are you at our bank”. Then they put a hold on a check and the company is in the same town as the bank. I guess they think all black people are doing check fraud. I’m over it.
September 2019 by Lisa Ledbetter
Not enough employees, when ATM is down which happens often, no envelopes in night drop. Just aggravating
July 2019 by Cody Brock
I'm not an angry customer, I just want to provide a practical review...
July 2019 by Richard Johnson
Understaffed & overwhelmed.
July 2019 by Sheila Maciejewski
Always treated with respect, cheerfulness, and very attentive and polite ladies have always, gave me good service!
May 2019 by Stephen Smith
Was Waiting for an hour and 30min to until they open and right at 0830 they I was told to leave the lot because they don't allow people waiting while setting up. Then when I came back at 0900 15 cars was ahead of me. I walked in and was greeted with I know you was waiting, then when I asked for a deposit she said you know you can go to the atm and deposit. Which I couldn't because I forgot my pin. So I asked her can I get my pin I don't know it the lady tried arguing with me about how the pin process works. Which I really wasn't trying to hear at that point I just wanted to get it over with I was ready to go. Terrible customer service if that's how they treat people I'll gladly drive an hour away just to have better service.