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November 2023 by Wendell Love
Courtney was a great person to work with! Several customers were in the showroom and each was given proper attention. Multi-tasking Queen!
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November 2023 by Sheila Williams
Courtney was really nice and very helpful with working with me to find the right mattress and stay within my budget. I had a very positive experience and was glad I stopped in.
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November 2023 by Meghan Marzullo
I worked with Sam to purchase a new mattress and could not be more happy with the experience and my purchase. I was thinking of just getting a bed in a box online but knew I should see what I’m getting in person. Sam worked with me through and through but not in one of those stereotypical sales type of way. Sam was super conscientious of my wants and needs and tried to take everything I said into consideration. I took a friend with me and we promised they will be back soon for their own mattress upgrade, just to see Sam. Seriously, please give Sam a raise I wish him nothing but the absolute best in his endeavors. Sam is the mattress king.
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November 2023 by Jacqueline
This was first time visiting a Mattress Firm. The store clerk was attentive and knowledgeable. I was in and out in a timely manner.Great location, easy to find and lots of parking.
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October 2023 by Dianne M West Johnson
I knew very little about choosing a quality mattress . Elizabeth at Mattress Firm was a great help. She had me “try several” after asking questions to narrow my choices. I’m at ease with my purchase. Thank you Elizabeth.Dianne Johnson
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September 2023 by Myra Wheat
I had a lovely experience buying a new mattress and adjustable base today! Fred was friendly, knowledgeable, and very helpful. He didn't employ high pressure sales tactics, which I really appreciated!
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September 2023 by Sue Bennett
Elizabeth spent hours patiently helping me pick out my mattress today. I was afraid it would be a long and arduous task. I had a lot of questions. Elizabeth knew all the answers which made everything much easier and fun too. I would recommend this store and highly recommend Elizabeth! Thank you!
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July 2023 by Kimberly Harris
went to find out about getting a base for a sterns & foster california king my husband and I own and the help was thorough, pleasant, no pressure, a d super informative. I was able to get exactly what I needed delivered to my house within the week. cannot wait to get my purchase to my home and all set up (and the delivery includes all the set up)! total win
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June 2023 by LaShaunda Reese
Fred is an absolute delight to work with! He was very knowledgeable, friendly, and thorough in explaining the differences between the options I had. He made it fun yet easy to pick out my new mattress!
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June 2023 by Jordan foster
The one star I am giving has nothing to do with the mattresses or the company themselves. It has everything to do with the people that work there, specifically Jarrod at the Northlake location (he also works at 2 other locations).I went in to try out some mattresses and get quotes and he asked if I would want to finance due to a deal they were running. He said he was going to run a PRE-APPROVAL to see how much I could get. Well come to find out he did not just run a pre-approval, he OPENED a mattress firm credit card in my name. Last time I checked asking to see how much they could finance me and OPENING a credit account are two very different things.I would think really hard before going to this location and working with an employee like this.
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May 2023 by Bailey Crommelin-Caviness
Jeremy was very knowledgeable and offered us various options to choose from with comparisons of their different comfort/build categories. Very easy and personalized process. We’re looking forward to having our new mattress delivered at the end of the month.
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May 2023 by Margarita C.
Elizabeth is insanely knowledgeable and so friendly and I highly recommend you see her for help finding the perfect mattress!!!
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May 2023 by Debra Anderson
Is very informative Elizabeth was great I slept on different mattresses until I got the perfect fit, my budget my budget wasn't extensive as like I would wanted to have been but she showed me different mattress in my price range and awesome experience thank you.
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April 2023 by Tina Edwards
I had been researching mattresses for a couple months and decided to visit my Mattress Firm in my neighborhood.I’ve been looking at several different types and prices for a second bedroom.I was met by a very nice gentleman named Jeremy. I asked several questions and he was very friendly and knowledgeable. We discussed the differences between the mattresses and how it would benefit my household.Jeremy was an outstanding customer service person. He was genuinely interested in helping me make the correct decision. I would recommend Jeremy for his knowledgeable advice for anyone looking for a new bed @ Mattress Firm!
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April 2023 by Pam miller
Destiny was so informative and pleasant. She makes me want to refer family and friends to this location. We got everything we needed in less than an hour. Three full size mattress sets., one king size mattress set and a queen size mattress. Great!
