-
December 2023 by Notasha English
Hi...just rented my space today. Mr. T was excellent with the process. He walked me through everything step by step assuring that I have the best unit for my needs.
-
December 2023 by Alexis Hamilton
Me. T and Candice are wonderful!!! Those are the people to ask for when walking into this business. They kept me and my Uncle laughing and engaged in conversation from the time we walked in until the time we left. Great service, I highly recommend!!
-
November 2023 by Sarina Daryanani
Taraino and Hedy are a delight! They are so thoughtful and helpful to us! Incredible customer service!
-
November 2023 by AyannaAlexis
Let's start with Mr. TIf he leaves I leave! His service, personality, and comfortable was amazing!Definitely had options on other places and didn't even care to go anymore! We were sold and we are here to stay!I love that it is an indoor, outdoor storage company and has great environment.Tasha was an amazing guide! She showed us around and made us comfortable during the walk through! Great advice and great suggestions!The price was amazing and very affordable! They were able to work with us on a great price and lock us in for an amazing rate!
-
November 2023 by Couture Occasions
Tasha And Taraino are the perfect duo. They made us feel excited and welcomed to store our valuables here. The process was seamless and they answered our many questions no hesitation. Thanks for providing excellent customer service?
-
October 2023 by Mason G
Had a great experience with both the telephone rep and the 2 gentlemen on site. The phone rep, Mr. T, & Terry were all super personable, polite, and helpfulWill definitely be returning for all my storage needs!
-
October 2023 by Alexis Williams
Mr. Butler was the most helpful. I needed to upgrade my storage and pay my past months bill. He had no problems helping me with all of my storage needs. Thank you for making that smooth.
-
October 2023 by Elle Bee
I receive such great service from Toraino. He is very personable and professional. He works hard to get the unit that best suits your needs. Great service here. Not pleased with the Extra Space Storage Corp price hikes at all, which seems to happen all too often, but Toraino helped me work through the process. Thanks Toraino.
-
October 2023 by elle wms
I just rented a unit with extra storage on Montreal and Lavista...the location is great for my needs..and the Property Manager Taraino was very pleasant and knowledgeable with the facility...Taraino showed me multiple options on the sizes of units...He took time with letting me chose the right unit for my needs....moving can be very stressful...after selecting the unit and a few laughs with Taraino my stress level dropped a few notches...Thank you again Taraino for all your help that day I came in with emergency storageneeds... :) :)
-
August 2023 by Saphrina Walker
Lucy was awesome. Prepared me for my move and was very helpful. Welcomed me with great enthusiasm and was so pleasant.Thank you Lucy
-
August 2023 by David Thurston
Lucy and Tasha are amazing! Very polite women! And I love that for our people
-
July 2023 by Bethoni Davis
Lucy and T are awesome and super professional and upbeat! I was able to get a storage in less that 15 mins. I appreciate you both!
-
June 2023 by charjoip
Taraino was AMAZING! Super nice, knowledgeable, and helpful. Happy to come in and work with him
-
June 2023 by Joi Y.
This ExtraSpace location on Montreal Dr off Lavista Rd is super clean, accessible.Taraino was super nice, helpful, and thoughtful from start to finish over the phone and in person! He made me smile throughout this whole experience!Eddie was nothing but pleasant as well, showing me around the premises and directly to my unit. I am super impressed!Thank you so much for helping me with my storage needs at your facility.
-
June 2023 by Queen Nico
Today I rented a storage unit form the Montreal Rd location in Tucker, GA, and I had one of the best customer service experiences that I've ever had. I chose this location because it's down the street from my job, and I'm so glad that I did. The Manager, Eddie, was so patient, friendly, and kind. He took the time to explain everything to me and when I walked into the office, he immediately got up and greeted me with a handshake and warming smile. It's very rare to find good customer service these days, but Eddie is the exception. He walked me to the storage unit and was willing to walk back to the unit when I called him to say that I was having issues with closing the door (because I didn't know what I was doing ?). All employees of Extra Space Storage should follow Eddie's lead and the upper leadership team needs to make Eddie a district manager (with more pay) to ensure that customers are being properly treated.Oh, and my storage unit was nice and I have no complaints...lol