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October 2024 by Sandra Fender
Fast courteous service. They care about the customer.
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October 2023 by Suaan Williams
Been dealing with ingles for a long time and they have great staff and awesome service
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October 2023 by Christa Starling
Easy to go in and grab your prescription and get vaccinated at the same time. Very friendly Pharmacist.
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June 2023 by Leigh S.
I just had the worst experience at the Ingles in Thomaston. I stood at the deli to purchase some chicken salad and broccoli salad. After 5 minutes and three people behind the counter walking by me (without acknowledging me), a young man finally looked at me and at least there was eye contact. A young lady was cleaning the meat cutter looked at me and I asked if she was going to assist me. She replied "do you want me to cut your meat before I clean this up?" This was with an attitude. I replied (and I had attitude at that point) "if you would acknowledge me, you would know I am not ordering meat. I am standing in front of the salads." She still continued to clean the meat cutter, so I left. My Monday routine is to shop for food for the week during my lunch hour. No more, I will go somewhere else where I am appreciated as a customer.
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June 2023 by Cathy McCard
Fast service, friendly staff.
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January 2023 by Rose Gray
Great Pharmacy.
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January 2023 by Morgan Heines
I've only ever really used ingles pharmacy so I can't compare, but they've never given me a reason to try somewhere else. Everyone is nice and I rarely have to wait long for medicines.
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December 2022 by Christa King
Easy to go in and grab your prescription and get vaccinated at the same time. Very friendly Pharmacist.
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September 2022 by Holly Gentry
Very friendly staff. Every time I go there they always answer all my questions and help me find stuff in the pharmacy section when I need it.
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May 2022 by Norma F.
I'm not sure what in the world is going on at this Ingles. I cannot believe someone hasn't already gotten seriously ill because of this store. I love that Ingles usually has stocked shelves and a wider variety of groceries than the only other store we have in Thomaston (Walmart), but I had to make the hard decision to stop shopping there after this week's experience. About six months or so ago, I grabbed a dairy product and just happened to look at the expiration date, which I usually don't do. To my surprise, it was expired. I wrote it off to just a rare oversight. Unfortunately, I have found many more expired products each of the last three visits I've made there. I made mention of it to my daughter who was visiting, warning her to look at the dates before throwing stuff in the cart. We both forgot and made it halfway through the store when I remembered we hadn't been checking. Sure enough, we went through the cart and had to pull out product after product of expired food - hot dogs, deli food, cheese, yogurt, and bacon, to name a few. One of the things I did buy was a pickled food product. I got home and untwisted the top. The safety paper on the jar itself that you have to peel off before use just lifted up as if it wasn't sealed down. To my horror, right on top was a black discoloration on the paper and on top of the food itself. Ruined. I also bought a container of Ingles brand milk that wasn't supposed to expire for another two weeks or so. Today, with two days left before expiration, I went to use it and found it to already be souring. Most of us know that food is usually still good at least a week after the date listed, but this one was already going bad two days before the date even arrived. I am sad to say that I will have to either settle for Walmart or drive 45 minutes to Griffin just to get some food. With the high prices at Ingles, I expect SO much more from them. Bad form, guys.
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February 2021 by DELAINA GRESHAM
My husband was trying to get his insulin filled. His cost would have been over $300.00 but I found an RX program "NeedyMeds" that would help with the cost of his med. When he got there they told him this must be an old app. I just pulled it up on my phone and did the research. They did not fulfill their end of the program. It just angers me that much needed meds are so costly yet find a program that lowered that cost and Ingles would not hold true to the program.
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September 2020 by Kim A.
Always so polite & so helpful here! With three auto parts stores to choose from plus Walmart, this is my go-to even when the prices are a little higher... Why? Because: CUSTOMER SERVICE that's why.
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December 2019 by Charles Fultz
The pharmacy is usually pretty good. I've used them for years now. However there's one employee I think his name is Greene that is not helpful at all. I made two trips to the pharmacy because the Ingles app tells me the Dr has sent my fiance's prescription to the pharmacy. The first time he said the Dr hasn't called anything in...ok your app says different. The second time he says it was denied with no explanation. So I speak to another employee to find out if it was denied by the Dr or the pharmacy? She tells me that there was indeed a prescription called in and it was added to her profile to be filled on the 7th because it was a few days to early. Now that makes sense. How hard was that? It took a whole 10 seconds. I've seen him be the same way to others in the past. If he has to be this rude and not helpful at all I'd prefer to deal with someone else from now on. If that seems rude on my part to ask for someone else from now on that don't mind helping then I'm sorry. It's either that or I'll move my families business elsewhere. I've wasted allot of time and gas going back and forth when it could've been resolved very easily by taking less than a minute to investigate what was really going on or at least explain it. Not just give a one line answer that was not be helpful at all. I have written several reviews and I'm honest in them. Look through them and you'll see that I don't just write negative reviews for no reason. My reviews reflect the service I receive. This has been by far the worst service I've had anywhere hands down. So as far as the pharmacy it's usually great. I hate that one person has to ruin the whole experience.
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October 2019 by naomi claybaugh
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