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January 2024 by Heather Waters
Ms Dionne was so kind and extremely knowledgeable, and patient! I recommend if you come to this bank that you ask for her (:
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October 2023 by Bryan Gutierrez
Great customer service! Charlene helped me out with my account. She was awesome and got everything done quickly and professionally. Everyone there was very professional, and I had an overall great experience.
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May 2023 by Edward Mitchell
I've been banking here for a long time now and it's always something that causes issues with my account. They never have an answer and they're extremely rude at this branch. I am definitley changing banks and i recommend anyone to do the same!
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September 2022 by Susan Edwards
This bank is unbelievable! They closed my father's account with myself as the Power of Attorney. I tried to get out my father's money to pay his utility bills and they closed the account before I got back from the funeral. The BANK MANAGER said since he is dead - I am dead. What a way to talk to a customer. I called and complained to Wells Fargo and they wanted me to go into the bank and call them on the phone before the bank manager so that we can tell her - HER JOB over the phone because she does not know how to do this. I filed a complaint with the FDIC. Do not bank here...they will try and fight to keep your money. They will not give me my father's money even with my name on the account. What Frauds. BEWARE.
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April 2022 by michael j bayer
I had money ($15,000) here for almost a year. interest paid was ZERO. When i went to take it out, they charged me 10.00 for a bank check to get MY money back. "its our policy to charge 10.00 for a bank check"
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November 2021 by Shannon Burges
Always nice when I come through the drive through I have never had a problem. Thank you ladies. Hope to see you soon so we can chat.
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November 2021 by Carol Lott Waller
Regardless of how many lanes are open, this branch only has one teller. The bank closes at 5 every week day, which forces those of us who must work until 5 to bank on Saturdays, when only the drive-through is open.
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October 2021 by Logan Collins
Had to take my sister here so that she could get a new bank card after her old one got stolen, these people sent it to the wrong address, even when I gave the guy my phone which had my entire address written on it, he didn’t write my apartment number down AND messed up the street address! Took us months to figure out why she never got it!Only thing positive I have to say is that they were quick and speedy.
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May 2021 by Eliorihda Sailas
Talking about courtesy. This morning wasn’t about courtesy at all. It was about I “don’t “ want to be here today. Lady with no name tag on was rude and mean. I’m not getting help from her ever again. I can’t and I will not.
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May 2021 by Rita Gamez
Can I give it a zero? Rude and traumatizing experience. I called the executive office because of how badly me and my son were treated. No one should be treated like this.
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April 2021 by Terry Jones
The very worst customer service you could ever experience business & personal! Strongly recommend taking your business else where!
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March 2021 by Dr. Dank
Had to take my sister here so that she could get a new bank card after her old one got stolen, these people sent it to the wrong address, even when I gave the guy my phone which had my entire address written on it, he didn’t write my apartment number down AND messed up the street address! Took us months to figure out why she never got it!Only thing positive I have to say is that they were quick and speedy.
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March 2021 by Kim Shin
My son went to make 1 check deposit and they asked for his driver's license, and they forgot to give it back to him, caused so much pain and inconvenience for him to drive all the way home and come back so many miles worrying driving without license and to make things worse bank was closed when he went back to pick it up. He wasn't cashing the check, he was depositing just one check, why would they ask for his license, is this only bank in United states ask for drivers license when you make a deposit ? I never put bad review on anyone in 60 years, this is the first time and this was the worst experience I've ever had with any banks.
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December 2020 by Angel Ouyang
I had a great experience at Wells Fargo. I got assisted by Mr. Robert Brown, a well mannered and helpful banker. Mr. Brown had a lot patience with me, along with the problems I have going on with my account. I could also see that he was trying so hard to get the problem fix, but he did what he could and I thank him for all he does. I also love how welcoming the lady at the front door was. I will surely come back! Thank you for all that you do for us.
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November 2020 by Shanell Wright
Their drive through lines are ridiculously slow. Ive already been in line 30 minutes with only 2 cars ahead of me.
