May 2020 by Crystal P.
Store has very poor customer service. It's like literally walking into Bergin town. Nobody cares about the stores appearance, items availability and sale advertising tags.
December 2019 by E B.
Absolutely horrible experience. Pharmacy is incapable with zero customer service. Needed emergency antibiotics and they forgot for hours to make the phone call in order to transfer and fill my EMERGENCY prescription. Called multiple times to check status where I was hung up on and on hold for 30 minutes. Unapologetic, rude, incompetent pharmacy staff. Avoid at all costs if you ever want to receive your medicine.
November 2019 by Nona Business
Worst pharmacy in the world! I have major issues with this pharmacy every time I go there. I use it bc my dr office is right next door but I dread it. I try to avoid it. The people at the pharmacy are clueless and don’t pay attention. They filled the wrong medicine and gave it to me . I drove off, realize it was wrong and immediately turned around. I was gone maybe 3 mins. It was $45. I never opened the bag just saw the prescription was wrong. They wouldn’t take it back bc they said it was policy that they couldn’t once it has left their hands. I hate this place. It’s always a longer wait then what they tell you.
November 2019 by David Wells
Store is very neat, clean, and organized and staff was friendly and helpful. One of the staff members, named Jeta I believe, was very nice and helped me find what I needed. I haven’t had any experiences with the pharmacy yet, but the store was a pleasant surprise.
November 2019 by Joaññie Sparks
I have went several times however; everytime i go i never have a place to sit while waiting
October 2019 by grow with the flow
Absolutely the worst pharmacy experiences of my life. As a person with significant disabilities, I rely on pharmacies more than I'd like. In my experience, folks who work in the pharmacy are typically very helpful and compassionate. Not at this Walgreens. They will stand around for 3-5 minutes before even acknowledging you, and it always seems you're inconveniencing them. Then they disappear for another 5 minutes before they return with your Rx, even if it's ready before you arrive. I was convinced for a while that the tech would take a smoke break before getting my meds to me. The attitudes are also awful. Once they didn't have a medication that I needed after an emergent, traumatic surgery and they literally told me that I'd have to call around to other pharmacies to fill my Rx. While I was still groggy from anesthesia. I've never had that happen before--the staff at other pharmacies have always assisted me with this process. Not here. I'm beyond ready to transition to a new pharmacy in town. Do yourself a favor and don't waste your time and frustration here.
October 2019 by Cindi Driggers
It took me three days to get my prescription that was faxed and on a Monday tell me it was not there then Tuesday they would call my doctor and have it refurbished and then on Wednesday I had to go to the doctor and pick up my own prescription and carry it down there and the whole time they had two prescriptions that were faxed by my doctor and told me they still had not gotten well my doctor is very upset about this and so am I I needed this medication for my back I promise I will be changing pharmacies without a doubt the most rudest people I have ever known in my life why do the pharmacist and his assistant have to laugh about it when they know they were in the wrong
September 2019 by Philip Workman
I can NOT understand why this company doesn't get it. They want reviews, supposedly, to improve. Dealing with this store is a true waste of time, both literally and figuratively. Service has never, I REPEAT, NEVER been what it ehould be. Prices are higher, than the others in town. The wait is always long, even when know one is in the pharmacy. The crew is very slow and methodical, added with a dash of "I DON'T CARE." Unfortunately, since they bought out Rite Aid, again, it has gotten even worse, didn't think they were able, but they did. Walgreens has apparently gotten too big and forgotten what matters ,US!!! The reviews go back many years and say the same. Why doesn't ANYBODY fix this???? If they care this little, please move to another pharmacy, until we push back and take our business elsewhere, they won't fix it.
September 2019 by Travis Byrd
Sat in line for 20 minutes.... at the window waiting..... finally they ask me what do you need? And i put my prescription in the drawer, out we are out of that, and i dont know when we will have more. Zero help will no longer be going here for prescription refills.
September 2019 by David McLaughlin
I don't understand how it takes 30 minutes to an hour to fill 1 prescription. Any local pharmacy in Statesboro can fill one in 10 minutes or less. When you turn your Rx in, they ask you when do you want to pick it up. What do you mean pick it up. Who wants to drive back home and then drive back across town to pick it up. Come on Walgreens, get your act together. Corporate, are you even paying attention to your stores and reading the comments from your customers?
August 2019 by Amara L.
I came in here with some friends to get the deal they had going on for this month to print pictures. So, at first there was a woman who happened to be working in the picture area that seemed like she didn't know how to help anyone. We finally did have someone help us and when we did , another guest decided to have an attitude when she also called someone to help her as well. That was quite disturbing and her aura seemed negative , I hope that she finds peace . But, other than that the experience was pretty good and we'll be back again to print more pictures i'm sure!
August 2019 by Doug Sarrett
I see the last review was 10 months ago. Apparently Walgreens has made great progress. I'm very happy with their services.
February 2019 by Kathy McCombs
If I could give no stars, I would. The long lines that you wait forever for them to just tell you to pull around because you have to wait on something for 30 minutes, to the called in medicine that always seems to get lost, to the rude employees....I am so tired of Walgreens and have switched to another pharmacy. Walgreens is the worst!
February 2019 by James S.
Terrible service, pharmacy takes forever and doesn't even fill correct prescriptions.
January 2019 by sam hagler
Pharmacy takes forever and isnt very helpful. At least they give me the correct medication.