October 2021 by Ashly Salgado
Go see Mrs Rhonda! She was very delightful and patient. She answered every question we had and made sure we were taken care of with our plan. We loved her!!!
October 2021 by Sean Weidman
Deirdre was awesome and helped me set up my iPhone 13 and the accessories needed to get me all set from my prior 6S. Worth the visit and time it took to make it all work.
August 2021 by Elmore Anderson
Very Happy & Satisfied with At there in Statesboro. MR Edwin took care of me full circle. Couldn't have met a better person that could make me leave the store 100 percent satisfied.
August 2021 by Nishera Hall
Sierra was super helpful. There were no long waits. We got exactly what we were looking for and were in and out.
August 2021 by Cassandra Hayward Hines
Deirdre Forkner, Sales Consultant is the BEST!! She was very patient, kind, and extremely helping in answering my questions and made me feel very valued as a customer. Also Maliala, who is a Trainee, was extremely kind and helpful as well. YOU BOTH ROCK!!!
August 2021 by Mary Coney
KENYAN WAS VERY PLEASANT AND HELPFUL. THE ENTIRE STAFF WAS VERY GOOD AT THEIR JOBS. I WILL BE BACK.
July 2021 by Kiya Smith
I walked in and was instantly greeted at the door and Mr. Scott and Ms. Sierra began helping me. The employees were very respectful and helpful. Thank y’all for y’all’s amazing service. I appreciate it so much.
July 2021 by Cheryl Hendrix
Unfortunately, I had to come to the store several days. Kayla, Sierra, Deirdre was very customer service oriented and provided superb customer service. Also, the above representatives are very knowledgeable about the information supplied!Initially, Kenyan and did not understand each other very well?! However, after days of coming to the store we were able to come to an understanding! Additionally, Kenyan is very knowledgeable about AT&T’s purpose, practices and the operational structure of AT&T, internally and externally!! Kenyan’s passion for his job is well noted!!The above employees are a valuable asset to your company’s operational goals!!
June 2021 by Marshael Morris
Went to the store to get a new phone we was done. We’re told by two different employees that if we switched plans that it would save us $120 but in fact ended up costing more than we were paying
June 2021 by Sara Marie
Would not recommend. I’d rather travel for better customer service. The manager here is not concerned about providing good customer service and would rather focus his efforts on his bonus and audits. It’s already been reported to ATT and the corporate office resolved the issue that the manager, Jay, refused to assist us with.
June 2021 by Bernie Motte
Deirdre Forkner a retail sales consult was very helpful in helping me resolve an issue with a recent upgrade. She was very professional and I look forward to going back within the next couple of weeks to purchase my 1st Apple Watch. Overall, this was a very clean professional store.
June 2021 by Vickey Allen
Well the Lady's who run it are very good at there job, help you the best way they can.(there the best!!!...
May 2021 by Mike Pillow
The most horrible experience I think I've ever had.Thursday evening was helped by a very nice, kind young lady and was told about the teacher's discount. Came back friday evening with the required documents.Wife and I arrived at the store with masks on and I received an important call about 10 minutes into our wait. I walked to the farthest corner of the store at least 30-40 away so I could hand the call and about 2 minutes into the call I pulled my mask off so the caller could understand what I was saying.A minute or so later a young man named Kenyon verbally assaulted me while I was trying to finish my call. Without one shred of courtesy or kindness he continued to be extremely hostile then told me to leave the premises while standing between me and the door.As a 52 yo man I was somewhat concerned so I told him that I would call 911 - which he laughed and said to do so. So I did and I explained it all to the police officer.I seriously think that He was playing some kind of game with the other employees for a laugh at our expense, but bottom line I've never been treated like this as a customer.Keep in mind I walked in wearing a mask and was at least 30+ away from anyone else (total of less than 10 in the whole store) and only for about 2-3 minutes while on a call. If he had any kind of customer skills at all, I might have shown him my vaccine card!At&t just might lose my 5 person family plan and $300/mo over this j****
May 2021 by David Burton
Hey dis David burton I had when end to at&t to get severe for your group in they did a great job keep up the good work
March 2021 by Awkwardly Gummy
This store has HORRIBLE customer service. They often close unexpectedly for very ‘vague’ reasons. They often have customers waiting outside, without ANY policy or person making sure everyone is helped in the order they arrive. It is usually a FREE for all. Resulting in people waiting 15 + minutes without receiving service because a representative randomly selects someone in the line. It's ridiculous and a waste of time. Anyone with an elementary-level education could think to put a list on the door. Additionally, the prepaid kiosk is ALWAYS down, which is even more inconvenient. All in all, this store needs to improve its policies!