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June 2024 by Darius Reeves
Great people
I had a laptop that was missing keys on its keyboard and a PS5 that was having internal issues. On the first occasion, I had bought a gaming display laptop that had keys missing, so I also bought the replacement keyboard for it. Once I arrived at Atlanta Computer Solutions, that’s when I met Brian and Kitty. Both of them further accessed the laptop to see if the keyboard had anymore issues other than the missing keys.
Brian then said to me what had to be done to get the new keyboard installed and why the pricing the way that it was. A few hours pass when I received a call that my laptop was ready. I was surprised because I was think it might’ve been at least a day because of other orders they might’ve had. Once I arrived the laptop looked great with all the keys intact. Brian also let me know that the new keyboard I had bought lacked the rgb light of the old one;
so he took it upon himself to take the old one off the damaged keyboard and put it on the new one. I feel like not too many people would’ve done, and I really appreciated that he did that. For the second occasion my Ps5 was having a problem where the main system was behaving normally, but it would never display onto a screen. It was a mystery issue because there were a few things that could’ve factor in causing this problem.
Long story short it was an internal issue where(I kinda forgot at this point) two small pins weren’t touching together. During that time Brian spent a lot of time doing the proper research to see what was the cause of the issue. And again I feel like not too many people would’ve taken the time to see what the problem was and try to find a solution to fix it. Overall the crew: Brian, Kitty, and P (I forgot his name unfortunately) at Atlanta Computer Solutions are great to do business with, and have great customer service.
I feel like they take the proper time and care to repair your electronics. Going forward if I have any more electronic problems that I can’t fix, I look forward to doing business with them in the future.
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May 2024 by Stanley Knight
Darn nice people, they will work hard to fix your computer problems or, (I think you pay nothing) but I would say that they are 99.98% able to find and fix your problem. Oh yea, they can build a desktop computer from the bottom up as per your specifications
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April 2024 by Tina Buck
Brian and Kitty were great to work with. I haven't had my computer looked at for years and he made suggestions, added memory and cleaned up my system and it is running faster and better than it has in years. A friend referred me to them and I would definitely recommend them to others. Thank you!!
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March 2024 by thankful516
I spilled some water on my laptop keyboard, and every place I called wanted to charge me exorbitant fees just to look at it. I took my laptop to Atlanta Computer Solutions and they took look at it, ordered a new keypad and one charge. They offered me a loaner keyboard which luckily I had one at home. My keyboard only took a few days.. they replaced it while I waited. Very nice guys and excellent service!
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March 2024 by Ann
The staff is excellent! They're knowledgeable and very helpful.
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February 2024 by Hermano
Brought my phone in with a broken screen. Decent price and reworked it free with the part he put in had an issue. I would recommend.
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January 2024 by Nikkita Grady
This marks my second experience with Atlanta Computer Solutions for computer servicing. Brian's expertise is unparalleled, and the speed of the service turnaround was remarkably swift. After entrusting someone else to repair my 2017 iMac and feeling dissatisfied with both their service and the subsequent performance of my computer, I turned to Brian for a new hard drive and re-imaging. In just three hours, Brian not only resolved the issues but also revitalized my computer, making it run like new. I wholeheartedly recommend Brian for all your computer needs!
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November 2023 by Austin Stanley
Fast, reliable, and easy to work with. Definitely will be using them again.
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August 2023 by Penny Gilbert
I have been to ACS probably about 6-7 times over my many years in Snellville. Brian and team are very helpful, experts at what they do, an even take the time to explain to you what is going on with your computer and/or computing needs. Oh yeah, they are reasonably priced...imagine that! 10 STARS! These guys rock!-Barry Gilbert
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August 2023 by Jeanette Mitchell
I have visited this business several times. They always helped and did it quickly and without any problems. Very knowledgeable and great customer service.
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June 2023 by Robert Johnson
Excellent customer service, knowledgeable staff and great pricing!
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June 2023 by Michael Collier
Only place I go!
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June 2023 by Ms Diva
Horrible Experience when I went to this place this year about my computer, so don’t go here people they don’t have any customer service. They said they put free version of Malwarebytes on my computer, but my computer started not operating right after this company put Malwarebytes on it, and it appears my computer had been hacked at this business, so I reset the computer and asked this business for a refund, but they refused saying because I reset the computer-no customer service at this place!!!! Don’t go here people! Obviously if I reset my computer something was wrong with my computer after picking it up from here!!!!
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May 2023 by Ryan M.
My wife went here to have her computer fixed, but we ended up canceling the order by calling after 5 minutes of leaving the store deciding it was too expensive. Rather than treat her kindly or give us a full refund , the Store Manager charged us a 15% service charge regardless of the cancelation, refused to refund the purchase, and gave us the return in cash (none of this was communicated in advance). They took advantage of woman, gave a partial refund, and then gave her over $500 of cash to walk out the door with. This is entirely inappropriate of any business to operate under and I recommend steering clear of this business.
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May 2023 by Lauren “via_m00n19”
I have only ever dealt with 2 problems when it came to my electronics and they fixed it very quickly and reasonably price 5 stars.I had a faulty laptop where the hinges broke off of it and they fixed it very quickly and the free diagnostics on another computer. I had was very helpful
