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January 2024 by Ricky Lipsey
Smooth
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January 2024 by Christina Hutchins
It's been fine up until this last payment I was late on because I had to wait on a new bank card. I was harassed for days and even had someone pop up to my house. Very unprofessional over 74 bucks! Especially when I've never missed a payment.
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January 2024 by Sherita Colbert
I received exceptional customer service from the staff highly recommend this store. Top Tier!!!
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January 2024 by It is what it is
The process was smooth but when I received my items, I noticed I had a bed port form I didn’t agree on. Which ended up being a whole lot more than I agreed on. I want them to come pick up everything! Highly disappointed
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January 2024 by oscar cleveland
Friendly staff and professional
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January 2024 by Mary B
SM of the location and employees are EXTREMELY rude
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December 2023 by Kanesha Broome
Nice easy rental
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November 2023 by Brandy Benson
Britney that works there has a terrible attitude. She has no idea what she's doing and when she doesn't know how to answer something or do her job correctly she just goes and hides in the back and leaves you sitting there. They won't give you a delivery time, they just say between 10 and 5 so you have to sit at home all day. We took off work today it's 330. There has been no contact at all. They took my money but they haven't called so I had to call them. They said they called and left a voicemail that was a lie.I've had my phone on me all day. No calls and guess what? I took a day off work and I have no delivery for the product I paid for. Let's see if they even come today. They can't even dial a number correctly so I doubt it.
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November 2023 by Kristopher Buchanan
Awesome thanks
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October 2023 by Brandy B.
Rent-A-Center View all Rent-A-Center 3.8 (39) Furniture store in Smyrna, GeorgiaOpen OVERVIEW DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Google review summary 54321 3.8 (39) Reviews All pay6 delivery3 price3 Sort by Most relevant Newest Highest Lowest Brandy Benson 9 reviews·1 photo 2 minutes ago NEW Britney that works there has a terrible attitude. She has no idea what she's doing and when she doesn't know how to answer something or do her job correctly she just goes and hides in the back and leaves you sitting there. They won't give ... More kevin smith 13 reviews 7 months ago Waste of time and money. They made me assurances on delivery time and twice tried to move it another day when I mentioned I need it by the day I was promised. After being in contact with them within minutes of them calling or texting me , ... More Rent-A-Center (Owner) 7 months ago Your feedback is important, Kevin. We'd like the opportunity to investigate, and address the situation in your review. Our Digital Care team is unable to locate your Customer agreement in our systems to reach out. Could you please contact our Solution Center at 1-800-422-8186 to activate the best support? Thank you. ^Rent-A-Center Digital Care Team Cayla Cowherd 5 reviews·1 photo 2 months ago Ricardo and his entire team are always helpful, polite and efficient! Super thankful for them! Rent-A-Center (Owner) 2 months ago Thank you for doing business with us, Cayla! We look forward to working with you again. ^Rent-A-Center Digital Care Team joshua morgan-High 5 reviews·1 photo 5 months ago Great customer service Ms. Brittany not only stayed pass her time to leave, she also still dealt with customer with respect and care Rent-A-Center (Owner) 5 months ago Joshua, thank you for the great review! ^Rent-A-Center Digital Care Team Brandy Benson 9 reviews·1 photo 2 minutes ago NEW Britney that works there has a terrible attitude. She has no idea what she's doing and when she doesn't know how to answer something or do her job correctly she just goes and hides in the back and leaves you sitting there. They won't give you a delivery time, they just say between 10 and 5 so you have to sit at home all day. We took off work today it's 330. There has been no contact at all. They took my money but they haven't called so I had to call them. They said they called and left a voicemail that was a lie.I've had my phone on me all day. No calls and guess what? I took a day off work and I have no delivery for the product I paid for. Let's see if they even come today. They can't even dial a number correctly so I doubt it.ricardo sucks too he just sits there while Britney is being rude and does nothing.
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September 2023 by Cayla Cowherd
Ricardo and his entire team are always helpful, polite and efficient! Super thankful for them!
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May 2023 by joshua morgan-High
Great customer service Ms. Brittany not only stayed pass her time to leave, she also still dealt with customer with respect and care
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March 2023 by kevin smith
Waste of time and money. They made me assurances on delivery time and twice tried to move it another day when I mentioned I need it by the day I was promised. After being in contact with them within minutes of them calling or texting me , they call me 5 minute before they close to tell me they haven’t gotten the information yet . They sent it 3 hours ago and haven’t received anything back . They called me 5 minutes before they close because that way there was nothing that could be done and I would have to wait till Monday ( today is Saturday) . I had to ask for a refund and will get that back , but won’t get the time back . If I was told it wasn’t possible I could’ve gone somewhere else or not had expectations. Had to stay home most of Saturday waiting for it to be delivered .Clearly deceptive and manipulative tactics to get you to sign and pay but not having to do what’s promised . Also beware my apartment complex told me they were rude when they called to ask for illegal access to my lease information . All they had to do was send me a release form but she tried to strong talk the person working in my apartment office to just sending private information to a stranger on the phone . Shows you just the kind of technique this places uses as a standard
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February 2023 by Betty J. Thomas
Extremely easy to apply. Large selection of products. Store close to home.
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January 2023 by Tameka Newhowse
This has not been a pleasant experience at all. Someone from the store called me about payment and hung up on me during our conversation. It is completely unprofessional and disrespectful.
