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January 2024 by Keshia Copeland
I always have a pleasant experience at Petco. The associates are friendly and willing to help. The store is clean and easy to shop. I get quality items that I feel good about using with my furry loved ones.
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January 2024 by Alystra Roni Stodghill
I was there for my Vetco appointment for my dog, I was 15 minutes late and they still fit us in. They gave my fur baby her exam, and gave vaccines and kept my baby calm.
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January 2024 by Shun Lett
Customer Service experience was great
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January 2024 by Henry Cantrell
I have always gotten good service. They are sold out of stuff frequently but I find it somewhere at a Petco. Howell Mill location is out of site in Atlanta.
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January 2024 by A P
Didn't go here. Google just won't let up on adding a review. ?
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January 2024 by Stephanie Moore
The women, ALL OF THEM, who I’ve met since starting to come there in October when I adopted my dog, have been so helpful, so professional, so knowledgeable and simply…nice. They’ve assisted when I wasn’t able to find a product, with the self bathing station, and out to my car when I have armloads of items. I had an issue with an item and they returned it without any hassle. We’re also taking training with Allison who is phenomenal. Whatever you’re paying these ladies, double it!
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January 2024 by Rayne
It's a small location in a shopping center. For a small store, they do have a good selection. Staff was friendly and helpful. There is a Publix there, so you can knock out groceries and pet needs at once.
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December 2023 by Mr. Bruce
Great service..I'm and out if you pre-order..NOBL1
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November 2023 by Angeles Zarate-Dorta
I don’t tend to leave bad reviews or anything and although it was somewhat my fault for not having my ID on me.I had a curbside pick up and they never came outside, I finally went inside to get my order and the manager at this store is extremely rude, she had roll her eyes in front of me for not having an ID. Meanwhile the young man in the front was nice and patient while I get someone on the phone to show him my ID.
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November 2023 by Conscious B.
On November 5, 2023, I had a very bad experience with veterinarian, Desiree Davis, License number: VET008162 at Petco's- Vetco. On this particular day, after I picked my 42lb. Cane Corso up to put her on the table, Dr. Davis didn't waste anytime to humiliate me and my dog. Dr. Davis' exact words to my dog was, "Who did your ears? They suck!" Then, Dr. Davis asked me if my pups ears were cropped before I bought her. I told Dr. Davis that her comment about my dog was mean and that I didn't think my dog's ears sucked. I also told Dr. Davis that she was being nasty; and that I want to make sure she never treats my dog again. She sarcastically replied and said, "Oh, you won't. I'm from Alabama." When it was time for me to checkout at the counter, I asked for the number to corporate, so that I could file a complaint on Dr. Desiree Davis for her unprofessional behavior. Once again, Dr. Davis was being sarcastic; and at this point having a sense of entitlement, talking to her coworkers, telling them that it was okay that I was calling corporate on her. At no point did Dr. Desiree Davis apologize for her distasteful and inappropriate words. If she is going to make fun of animals and humiliate their owners, she would find another profession. Telling a sweet puppy that her cropped ears suck should have never rolled off her tongue. My dog is sweet, mannerly, and beautiful, so how come those things weren't highlighted instead of telling us that her ears sucked. Dr. Davis is a mean woman and she needs to be reprimanded and sent to sensitivity training for her actions. I hope no other pup or owner have to go through this lady's unkind words and humiliation.
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May 2023 by Michael H.
Quick to tell me they couldn't help me. Didn't seem enthusiastic at all. Not helpful. Unhappy.
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March 2023 by Amy S
Just spent nearly 100.00 on dog food in which I spend at Petco every week and couldn't even get a plastic bag to put my items in as they now charge for plastic bags. Won't be shopping here anymore. Just go to pet supply plus down the street by Kroger.
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March 2023 by Sarah Wilcox
They have everything you need. High rating for convenience, minus one star for price. Save your money and shop on Amazon unless you need something now or enjoy the in-person shopping experience
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March 2023 by Susan Houston
They are so rude at this store. Don’t help you and then try to charge you for a bag! I spent over 30.00 and they tell me that I have to pay a fee for a shopping bag. Save yourself a headache and shop at Pet Smart or Chewy! Ridiculous.
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March 2023 by Sarai Flores
Fast, and friendly service. Ordered online and picked up in store very convenient.
