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December 2023 by Tanisha V
Ieshia was so sweet and very helpfulShe walked me through the steps and gave me tips for my grandson to feel better
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October 2023 by SeKawana Thompson
Belinda was AWESOME!!! Doreen is a hoot!!! I didn’t want to use a Jackson Hewitt or any of those places but I was lead here I am so blessed. Thank you Ladies!!!!
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October 2023 by Sharon Brunson
Belinda was wonderful and so helpful in me getting my taxes done. Thank you Jackson Hewitt.
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October 2023 by Jovan Lucas-Chamberlain
Belinda was quick and pleasant to work with. Would use this service again
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August 2023 by Merylin Lawrence
Belinda was such great help. I'm so happy I worked with her. She made everything way faster and easier for me. I definitely recommend working with her. You will not be disappointed. One of the best decision I've made. Will be working with her from now on.
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August 2023 by Alecia Jones
Ms. Belinda was awesome and so patient. Her personality is very warm. I was pleased with her attention to detail.
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May 2023 by Kaylani Carlo
I will never do my taxes here ever again. Apparently I have to verify my identity for my taxes, thats fine. However I filled on April 18th and no one informed me that any further action was required. As a customer who paid $190 for a service, this is obviously problematic especially when I have done my taxes for free in the past and they provide notice if something is wrong.I asked Belinda if I could speak to her manager. She said "no", that I need to contact the IRS first to verify my identity. Ok that's fine, but I paid for a service and you guys failed to provide me with information I needed. So that's why I still need to speak to her manager.Belinda proceeds to raise her voice at me. Saying no she will speak to the manager but I can't. I asked her not to raise her voice at me. She huffing, puffing, and mumbling in the background and keeps talking over me.Again, I ask why I can't speak to a manager. She then starts screaming at me and hangs up.I paid $190 for a service that did not inform me further action was required on my refund. And to have a representative raise her voice and scream at me. I am uncomfortable working with her again and am currently waiting for a manager to call.Again, my taxes are delayed because this company did not inform me to take further action. And because their tax pro has decided to intimidate me instead of help me.*update: was told a manager would call me today- no one ever did.
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May 2023 by Allie Lankford
Tanya C. at the South Cobb location is a Tax Preparer extraordinaire! She is competent, considerate, and she fully explains everything with kindness and thoughtfulness.
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April 2023 by Francisca Kanu-Oji
0 stars! But google won’t aka 0 star review. Deceptive pricing policies! They will not tell you the price of services until after! I was charge $644 to file my taxes. The prepared stated that they would not know cost until she finished preparing and was ready to to file!!!! Worst experience I have had with a business! I will be requesting an itemized bill so that I can see what they did! I will never use them again and everyone I know will be told of my experience.
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April 2023 by Maurice Lemon
The tax professional was considered on what was best for my wife and I tax situation. Knowledgeable and pleasant professionals. I would recommend them.
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March 2023 by Erica Portalatin
Sheray gave me excellent customer service. She was fast, friendly, a pleasure to work with & BEAUTIFUL lol! Thank you so much for your help today.
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February 2023 by S. Lewis
This is my 2nd year in a row coming to this Jackson Hewitt location. Everybody there is so nice and helpful. Mr. Hooper took care of me today. I love the fact that he gave me so much information and detail as he worked on my taxes. Will return ;o)
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February 2023 by Divine Johnson
Ms. Cleaves was so helpful with my experience with Jackson Hewitt this was my first time here and I can honestly say I will be a lifetime costumer because of her thank you so much for your help
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February 2023 by Nathina Grier
Mr. Maurice gave clear instructions and educated me in all products Jackson Hewitt had to offer. Overall customer service was superb! Thank you!!!
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February 2023 by Blair Pruitt
Best tax refund experience ever! The staff was friendly and the location was very clean. Sherae was very informative and professional. I highly recommend this team.