I have been with BOA for over 15+ years and this is the worst service I have ever received. They do not appreciate their clients. Maybe it is time to switch to Chase or any bank that cares and appreciates their clients.
December 2023
Horrible customer service. Never keep time with appointments. Always a long wait time.
July 2023
This branch used to have great service. However, not any more. Carneva Mitchell (sp?), was told she is the branch manager, cannot be anymore worse. Maybe after 14 -15 years, it is time to move all the personal and business account somewhere else. Worse service.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.