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November 2023
This is the second time this year that I made reservations at this location and walked away without a car. They need to stop allowing for online reservations if they cannot guarantee availability for the car class reserved, or at least allow to keep the same rate for an upgraded car that they might have available.
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September 2023
Extremely unorganized and unprofessional. Showed up for my reservation and they were out of cars and people sitting around waiting for help. Thankfully we were able to cancel online and head to enterprise. Also should note that I have used Hertz in the past and the car smelled of smoke and had trash in it.
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July 2023
Folks, don't waste your time here. Reservations mean nothing. Came to pick up my car last evening, no cars. Told me to come back in morning, came back, no cars. So they say. Wasted 2 Uber rides. Horrible business and service.