“Staff at store are great. Issue is getting boots. They never have boots in stock. I ordered two pair this time and paid for them but have no idea when or if they’re coming. Last two times boots never showed up. Hoping this time will be different???”
“The staff that was here yesterday before noon were so kind! A very nice greeting to everybody that came in, and were over the top helpful. Great selection of shoes, including "hey dudes". Would love if they started carrying On Clouds too”
“The style is fabulous! Beautiful clothes and accessories and the service fromCourtney V was outstanding! I had an excellent customer service experience with her today!”
“Small family-owned store. Great store for casual shoes, great prices and friendly staff! I've made a habit of them.... Parking lot is a bit of a maze though”
“On Wednesday, June 14, 2023 I went into this Famous Footwear store to return a pair of Converse that I had bought for my daughter for her birthday on June 7th. I bought them online and had them shipped to me which I paid extra ($14) to make sure that I had them in time for my daughter's birthday. I actually made the mistake of buying the wrong size, so I wanted to return them to the store and I was thinking that I would just have to get a refund for the pair I had and then reorder them online and pay again to have them shipped to me...this time in the right size. Well, I was greeted by a young lady named Alexia, who asked me if I wanted to return something and I said yes. She was SO professional and actually went in and saw where the same shoe was now $5 cheaper than when I bought them, so she refunded me the $5 difference, ordered me the right size and said they would be shipped to my house free of charge!!! Wow, what a great way for this to all turn out...basically, totally stress free with great results! And to make things even better, the shoes were delivered to me on yesterday, June 16th only 2 days after I went into the store, which was DAYS faster than when I had originally ordered the first pair in the wrong size and paid $14 to have them shipped to me. I don't live very close to Roswell, but in the future I'm willing to drive to this store for any of my future shoe purchases with them because I know if that OUTSTANDING employee Alexia (if she's still there) will make it an enjoyable experience! Thanks to Alexia for outstanding customer service and even in a very timely way!!! ??”
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“Dance fashions is 50 minutes away from my house, but we make the drive every time I need pointe shoes. The people are very knowledgeable, helpful and super friendly. I always leave happy!”