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“Melissa was an incredible help to me it was an after hours call My credit card was locked out from fraud attempt. She was able to get my card open again and I was able to get fuel and hotel. She spent time to help me and I really appreciate it! 5 stars to her and Builtwell!”
“Kim card and Kerry lidel are two of the absolute best I’ve ever dealt with always professional and always willing to help They have always worked hard to get me what I need Thank you ladies You have my business as long as you want it”
“Ask for Mitch! He'll take care of you. Best part is that you can call and talk to Mitch directly when you need help -- not a phone tree, not a robot, but Mitch himself, who is knowledgeable, helpful, and truly cares about his clients.”
“Thank you Brandee and Builtwell Bank for taking such good care of us. Not only do you treat each one of us as if we are the only guest in your branch, but you also make us feel like part of your family. There is no doubt that you and your team are the number one branch in the whole company. Thank you Builtwell and thank you Brandee for your commitment to all of your guests!”
“I have been banking with first bank since they started in Ft Oglethorpe, when I was looking for a home I was told to see Rodney, when we spoke he was very personable and he really knows his stuff, my process was super smooth, because he knows all the ins and outs of financing a home, if you need financing he is the one you need to see. He is wonderful and extremely helpful. He will answer any questions you have. No matter what they are. Everyone at First Bank is super friendly and very helpful.”
“Best bank in middle Tennessee. I’ve used them in Nashville as well and all my experiences have been positive throughout my time banking with them, highly recommended!!”
“This is a Small Branch where everyone knows your name, smiles and is courteous. Never any issues. They take online & mobile banking security to the highest levels but it’s extremely simple. The few times I have had any questions, I called, a human answered the phone immediately and inquiry answered.Great Place to Bank!”
“Ms. Kim is an absolute rockstar! She made BOTH of my vehicle purchases so easy, timely, and I am amazed at not only her attention to detail, but flexibility in completing my requests. The entire staff here is amazing, from the front line staff to the CEO, Mark Fraker. I could not be any more satisfied in doing business with this credit union, and I will choose them over any bank, any day, hands down! Thank you CFECU for everything you do for me!”
“I have been a member here since I moved to Chattanooga. They are so helpful, and understand a teacher's schedule...so you can do many things over the phone. Absolutely love them!!”
“A++++ All the way. Couldn't ask for better service. Brian the manager runs a great show, "hats off". They actually answer the phone when you call and after just a few months of banking there, even know who I am and my name with a phone call. Will never bank anywhere else.”
“RockPoint Bank is really a wonderful financial institution. We were in the midst of changing institutions but deeply concerned about the transition. RockPoint made it a seamless process, beat out the competition and they even know us by name! Thank you RockPoint!”
“This Synovus Bank branch on Market Street in Chattanooga is a good place for all of your banking needs whether it be a small transaction or a more complex one. The staff here knows what they are doing and makes everything very easy and simple for their customers and keeps everything moving when you need to be on the move.”
“That was our first visit to Coosa Valley Credit Union and I have to say it was a very good visit! I felt they are a family bank! I have told others about our visit!”
“Laura is ALWAYS very helpful and nice! Brooke is always so sweet! Rachel is always professional and Courteous! Rae is always helpful and has a smile on her face! This bank has always been reliable and they make me, my family and friends feel like we are all apart of their banking family.”
“Honestly, the best banking institution I've worked with. They are friendly and are willing to work with you in a bind. If you need to establish credit, they by far are the best option you will have. You will not be disappointed with Lacey or any of the other staff.”
“It's so nice to be able to talk to a real person when you call. Everything here is made so easy, such as applying for a home loan, working with different accounts, paying off loans, and so on. If you have any problems with your checking account, Susan is awesome she will go beyond the normal assistance to help you. I have been doing business with CFFCU for at least 20 years or so. I have considered using online banking, and i'm so happy I didn't. Small Credit Union are thr best, Thank you Susan and thank you, CFFCU”
“There are not many places left who actually care about the people they service but I promise you the customer Service support at Builtwell cannot be beat . I had a mini anxiety attack over a hacked cash app card and after contacting cash app and the retailer involved with absolutely no help at all I contacted the support center through my banking app and let me tell you Carmen answered every question I had and then some. She was so knowledgeable and empathetic to my situation . She took the time to talk through the dispute process of other companies and what to expect next. In a time where people are being replaced by chat bots I could not be more grateful to hear a real person on the line who could talk me through all of it. Builtwell has it figured out . People are the key to a great customer experience. Thank you again Carmen !!”
“Marcia is a fantastic banker. I feel a lot better switching over to BuiltWell. Wonderful staff and a friendly environment. Thank you so much for assisting me today!”
“Cadence Bank has been excellent to work with for my banking needs. I appreciate the friendly, hometown feel of the bank, and the professionalism of my banker, Austin.”
“Paul Weeks was amazing. He is a great communicator and very knowledgeable on almost all topics. He was always there to answer any questions we had and he has a calm demeanor which helps in moments of chaos throughout the home buying process. Would definitely recommend First Horizon and Paul Weeks for your lending needs. A+++++ service.”
“I had some very important paperwork to complete for my professional license verification. Maru provided exemplary service and helped me get everything I needed. I greatly appreciated her kindness, professionalism, and knowledge base.”
“I just want to commend Nicole S.at the Hixson Pike location. My husband and I came in to make a 1st payment on our car loan. We were being serviced by a different teller that was having some difficulty understanding our needs at the time. Nicole stepped up and took over our transaction. She was very informative and knowledgeable about services and products. We had some uncertainty at first but Nicole made us comfortable and secure in our decisions. We even opened a joint checking account which was not in our original plans. If you want quality service and an experienced and knowledgeable teller please visit the 4503 Hixson Pike location and see Nicole S. I assure you that you will leave with a smile on your face ???. Thanks Nicole S, your customer service is STELLAR!!!”
“I have banked with CFCU for 12 years now. I live part of my year abroad and they are the best about juggling my schedule and helping me when there is an issue. The debit card department is hands down the best team of women I have ever been in contact with.”
“Pinnacle has become our go-to bank for personal, business, and rental property loans. The staff's friendliness and exceptional assistance make banking here a pleasure. Their commitment to customer service sets them apart, creating a welcoming atmosphere. Pinnacle is more than a bank; it's a community where financial needs are met with a smile.”
“The Good Lord Blessed me today by Lauren answering my phone call to SCCU. She was super helpful in assisting me through my challenging banking situation. She calmly and professionally helped me with my banking needs. I highly recommend her as she was kind and knowledgable!”
“I love interacting with the people on the ATM and I love how they remained local. When ever I have to go in side I'm always treated with a warm welcome and always leave happy”
“I had the occasion to need a notary and visited my Regions bank on Hwy 58. I was greeted by Harold Lopez one of the relationship managers at the bank.Harold took good care of me and quickly helped me with my banking needs. I would highly recommend this bank and Harold in particular to anyone.”
“I had the occasion to need a notary and visited my Regions bank on Hwy 58. I was greeted by Harold Lopez one of the relationship managers at the bank.
Harold took good care of me and quickly helped me with my banking needs. I would highly recommend this bank and Harold in particular to anyone.”
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“I've had my bank account with them since they were Rossville Bank back in the Seventies. They have been through many iterations since then, but I have never once thought about changing banks. Sure, they weren't the first to put in certain services other banks offered at the time, but they always offered one thing the other banks couldn't.... Personalized service. When you have an issue you immediately have a person on the other end to speak with. Five stars easily!!... Jesus love, Tommy Akins”