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July 2024 by RD
Hire more pharmacy staff!
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July 2024 by Shannon Campbell
What is the deal with this Walgreens. 20 minutes and only third car back. Not the busiest yet they’re clearly the slowest pharmacy I’ve ever seen. We left this pharmacy 2 years ago. Unfortunately, they’re one of the few places we can get our sons medicine. The wait alone now upset our son who has autism and has to have his daily drives. This is the single place we have to visit that totally messes up his mood. :/
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May 2024 by Heather Venrick
I wish I could give a zero. I used to work for Walgreens. This was the worse customer service ever. She took 15 minutes to come to the drive-through and then another five to walk around the store to figure out if she had it in stock then told me that my insurance wasn’t the preferred insurance which really doesn’t matter I chose to come there for convenience and then it was going to be another hour and a half to fill an anabiotic for my child. Mainly the tone of voice and the zero concern for my child is why I’m leaving review.
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March 2024 by Angela R.
You could drop dead waiting on a prescription. This has got to be the slowest place on earth. I don't understand why nothing is being done to improve their respond time. We are not customers, we are victims!!!
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February 2024 by Scott M
Great pharmacy interaction. Cheaper medicine than Walmart and Kroger. Pharmacist was super nice
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January 2024 by Cristina Stephenson
Yikes This place has reached an all time low in customer service. Went to pick up photos. Waited 10 minutes for an associate to find a document for me to sign before I picked them up. Phone rang in the middle of our conversation and associate proceeded to speak on the phone to her manager for the next 5 minutes without acknowledging me. Then I waited an extra 10 minutes for the photos to print. But the printer didn’t work so I never got my photos.Not mad at the printer but no one explained the situation to me without me having to conduct a full on investigation. Does no one know how to communicate anymore? Sigh.There was one cashier there doing her best but received zero support from her co workers and she was very overwhelmed.Additionally, I was jumped over by 4 customers and was made to wait even longer. I was about to leave but my wicker aide wanted to stay so I could be honest about this review.The nice cashier finally told me the printer wasn’t working so I left after about 25 minutes. Moral of the story…go someplace else for photos and for anything else there.This store manager needs to take some classes on how to provide customer service and then teach it to employees.Not coming back here
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December 2023 by Casey Kovacs
I wish I could give them 0 stars. They’re so rude, it’ll literally ruin your day.
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December 2023 by Casey Niles
I wish I could give them 0 stars. They’re so rude, it’ll literally ruin your day.
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December 2023 by Kacy Richardson
So sad about how my son was treated tonight. He is sick, likely with strep throat. We arrived for Walgreens QuickCare at 6:11pm (closing is at 7:00pm). As we walked up, both exam rooms were open and empty so I was grateful he would not have to wait. I began online checkin when a clinic staff member came around the corner and said “there are no more openings, it’s too late in the day.” I asked what the standard procedure is because I thought it was walk-ins and she mumbled something and said she won’t see him today. It was 45 minutes until close and there were ZERO patients. Is this standard protocol to turn patients away 45 minutes before closing time?
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November 2023 by Isaac Champagne
Waiting in the drive through for the pharmacy while writing this.I hope you guys understand that taking 15+ minutes per car isn't normal.Not sure what the issue is, do you need more training? This is pathetic
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September 2023 by Maxine McFarlane
They no longer allow you to buy how much you want. Reading the other reviews, this place has completely changed. Shop at another Walgreens.Also, I hate the fact that you can't see the product from the cooler. You see a screen first and then hope there is a product you want. We have enough screens in society. We don't need it in stores when we want to buy a soda and milk.
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September 2023 by Bree Byrnes
I used to love this Walgreens, but they have gone downhill. The staff is very rude especially the associate working at the register in the pharmacy in the morning of 9/16/2023. It is such a shame how they treat patients who may already be having a difficult time medically, emotionally, and financially.
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August 2023 by siva abap
Poor customer service.ordered. Some 4x6 pictures, poor clarity
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July 2023 by Mihai Stancu
Very poor customer service.
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July 2023 by Justin Mendes
I went in to pick up two photo books my mother in law had made for the kids. One was made in March, totally my fault for not picking it up sooner, and the other was from a week ago. The woman at the front seemed annoyed from the moment I said what I was there for. She asked my name? Looked for a second and told me neither books were there. I told her I have a voicemail on my phone from your store advising me the March book was in fact still there and my mother in law had confirmation of this new one. I refused to leave. She looked again and found the new one. I said okay and the other? She replied it wasn’t here and I said okay well is there a manager here or a time I can call and speak to a manager? As soon as I said that and her manager was walking over she all of a sudden found the second book. Now, all of this wouldn’t have prompted a review from me except the attitude I received was awful. I walked into a store to pick something up that was paid for, that I knew was at the store, and because I refused to walk away I was the problem customer who deserved to be treated in that way? Awful customer service. We’ll be going out of our way from now on to go to the other Walgreens across the city.
