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September 2024 by Kevin Allen
Worst body and paint job that I have ever seen. This is a reply to your answer.. look up my wife's name Stephanie. 2024 Toyota...
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August 2024 by Curtis
I recommend taking your vehicle to a professional body shop if you want a good job, and this business is far from that. I took my 2007 Dodge Ram there to get a complete paint job, in original white color, and some pretty good dents repaired. I asked them if dents in door and bed could be repaired or should we get used door and bed for it as I was willing to do that. They assured me that the repair was possible and not to waste my money on the parts. “We have 40 years’ experience, etc.” For $6500 I got taken and regret going to this business. Their estimate/invoice doc has misspellings on it and they have a very small line of text, in a lighter/hard to see font, that states “minor imperfections may be visible due to our low prices.” And boy will there be imperfections! I was also asked to pay $2000 in the first week, so they “could pay the body man” and after agreeing I was told “thank you, you’re a blessing to us, etc.” Trust your instincts. They will, at no extra charge, paint all of your black trim. I will be spending weeks scrubbing white overspray off the black pieces, window trim, bumper trim, etc. They painted my tires white, chrome wheels now covered in hard white dust – everything! They removed my bed but when doing so, disconnected the wrong fuel filler tube screws and tried to put it back together with self-tapping bolts. They left the main 8 bed bolts loose and I thought it was going to bounce off driving it home. They broke and did not reconnect the bed ground strap. I had to reconnect and tighten it all myself. They took the taillight lenses off for paint but did not cover the bulbs so painted them white too – I couldn’t see my lights so had to get new bulbs. They also coat your engine and interior with paint dust somehow. I took it back to them because one of the dents had pinholes forming where they put filler so they kept it another 3 weeks to “fix” that. They drill a lot of holes but do not weld and grind them but rather fill them with Bondo. It was delayed because “body man was having a heat stroke,” and 19 other excuses. When I picked it up the 2nd time I saw new chips in the paint, right at eye level. When I pointed them out the owner Tommy literally goes and gets some paint and comes out and proceeds to rub it on with his thumb! Then he mumbled something about not wanting to be ugly. Be ugly?! My left tail light still does not fit properly and they blamed me, saying “aftermarket tail light” blah blah blah but the other side is fine. I went ahead and paid for an OEM tail light after getting it home but still have the same gap issue, so will have to repair it myself. I could write 10 pages and show 100 pictures but please take my word for it - If you a low-end customer who wants some paint slapped on then enjoy, but if you want a good job done then look elsewhere. I thought I could save money and now regret it.
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August 2024 by Kevin Strandin
Bought an F250 with utility bed from city of Griffin,
runs great but the body was very rough. Got half a dozen
estimates and went back to Action Auto. I'm so glad I did!
I got a sense that they really wanted to do a good job and that they did. And they had her finished in the time promised!
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July 2024 by Hannah Moore
great reasonable prices, great work
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April 2024 by Henry Darden
I would recommend this place to my friends and family great customer service.
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September 2023 by terry tenney
It’s going to cost me more money to fix what they messed up and did not fix it properly they did not get over spray off it don’t lineup it’s a different color where they painted the fen I got another estimate to fix what they did not fix it was 3,200 where I got the estimate they told me I was not the first one they had to bring truck to get fixed over y’all told me that you had to use Aftermarket parts and yall that was going to give money back because you can’t fix it. But every one said I should have gone somewhere else they just lied about everything but karma will gets yall yall lying about I sign up to get yalls money before yall did any work if i did not yall would not got for it 800 dollars mirrow yall put 25 dollars crome on it charge 2200 dollars for bumper on but the insurance did not pay for finder yall mess up so i got them to pay where yall mess it up thanks for paying out of pocket to fix the first time if not i would a mess up truck the body said thats not the first one they fix where mess up
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September 2023 by pat sands
Awesome work and great prices!
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September 2023 by Abbie Kingston
my family used this company for repairs on one of our vehicles after a wreck and after sending the car back twice still got it back in worse condition than before. The company ignored our calls for weeks and refused a refund after doing one of the worst paint jobs I’ve ever seen.. TWICE.Service: Painting
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August 2023 by lauren k
This is the worst body shop ive ever been to in my life. They not only used horrible paint that peels off, my whole car is covered in orange peel and overspray, but they did further damage to my vehicle. If you care about your vehicle, do not bring it here, youll get it back and be horrified just as I was. They couldnt even be bothered to take my front bumper off to paint it, so now my radiator has paint all over it. I even brought them the bumper off the car and the sides are STILL UNPAINTED?? im just confused if its laziness or incompetence, either way this place is horrible and I would reccomend a diy spray paint job before i reccomend these frauds.
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August 2023 by Lameka Hampton
I would like to give Action Auto Painting 10 STARS!! Ms. Amanda and her team are heaven sent, courteous and professional! She always kept me up to date with the services on my car and she even helped me with taking my rental back! If y'all have Progressive Insurance and are in need of assistance with getting your car fixed, go see Ms. Amanda and her team at Action Auto Painting!!!Services: Painting
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November 2022 by Mike Head
They aren’t honest people and are a complete rip off. Please don’t give these people your money. I paid 5 Thousand dollars to them for a 2 stage paint job and received a single stage paint. Something that should have been 2 Thousand. When I initially dropped the car off they told me 2-3weeks, a highly quality job, and they’d keep me updated. I received my car incompleted at 4 weeks because I got tired of their lies, nor did I receive updates, or the paint job I was promised. I have spots on the body panels where the paint didn’t even touch. I read other bad reviews and still decided to give them a chance. I should’ve went elsewhere. Lesson learned. I will be filling a lawsuit against them.Service: Painting
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September 2022 by Edward Brown
Awesome folks there treat you like family
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August 2022 by ronbear64 f
I had hit a deer on drivers left and damaged my car pretty good I took it to action auto body shop and very happy with the repairs they did looks like a brand new carServices: Auto body & trim repair
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May 2022 by Karen Jones
This place is NOT TRUSTWORTHY !!! I would NOT recommend them!!! They also have a huge attitude problem with customers. Watched a man and woman ahead of us come out mad! I recommend you go somewhere else!!!
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February 2022 by Edward Griffith
Other places wanted to schedule my repair 3 months out. 3 Months! Action took on the job and after getting parts only took one week to get my car fixed. Replaced the front right section, lights, and hood on my Honda CRV. There was a lot more involved, removing broken parts, adding new ones, color matching, painting, etc. You guys did a great job. Kept me informed and updated throughout. I would go back to these guys any time I need repairs.Services: Body & Trim
