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May 2024 by Jeff Fore
Recently switched over to State Farm to take advantage of a great bundle package. Heather (my agent) was courteous and knowledgeable. She made my transition from my previous provider a smooth and pleasant one. Looking forward to a great relationship with Ann Sullivan's agency.
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May 2024 by Lindsey Miller
Very nice professional and treated me as if I was a family great experience
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April 2024 by Xiomi Medina
Save yourself a headache and just go with a different insurance. Staff is unhelpful. I was quoted one price and every month my payment has been different. Some months as much as $100 more. I have had multiple issues with state farm that I have never had with other insurers.
Within the first 60 days of starting my policy, my car was damaged by another driver and I filed a claim with the other drivers insurance. Nothing to do with state farm, yet they tried to cancel my policy then made me jump through hoops to stop them from canceling. The staff at Ann Sullivan made it seem like there was nothing they could do. I had to call state farm and a rep had to call them to walk them through it.
Fast forward a year, my daughter totaled her car. State farm declared it a total loss 2 months ago yet they never removed the car from my policy. The staff is telling me that the customer has to call to cancel. Why? Why would I want to keep insuring vehicle that I no longer have? Now they are saying I can't remove my daughter from my policy even if she's not driving anymore. I expressed to LeAnn how unsatisfied I've been with state farm and that I would be looking into leaving state farm entirely and she provided not one ounce of customer service. Customer retention is obviously not a priority with this agency. I will gladly take my business elsewhere
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February 2024 by Chandler Cook
Extremely satisfied with their performance and service! Highly recommend!
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February 2024 by Drs. Hess
We’ve worked with Ann for years and she is awesome!
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January 2024 by steve mcmullen
Very helpful extremely friendly and as they advertise I feel I’m in good hands with All State
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January 2024 by Robert Stalnaker
Just changed our home and auto insurance coverage after being with another company for many years. The State Farm Agency on Kelly Rd in Mcdonough provided just what we were looking for. Our account representative is Heather Barnes. She was very professional and knowledgeable while providing all our options during our coverage changes. I highly recommend giving this agency a look for all your insurance needs.
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November 2023 by Breia Jonas
My agent is Austin and he is amazing. I was dreading switching car insurance, because I had my previous provider for so long. Austin was patient, personable and easy going. He was thorough in his analysis and went above and beyond to make sure we choose what was best for my needs. Overall 10/10 experience, and Austin made that experience.
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November 2023 by Tristan Thomas
I want to give a special thank you to Tonya Mote. Tonya gave me a quote about a year ago and informed me that I was underinsured. This was very alarming to me as I didn't know, and I had recently paid my car off. After getting a quote I noticed that by switching my insurance I would be fully insured and be paying a cheaper rate. Tonya has given me a new point of view on insurance I greatly appreciate it.
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September 2023 by George Butler
Very easy to work with
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September 2023 by marlon hicks
great company
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August 2023 by Elizabeth Witcher
Heather is awesome! She makes the process so easy. Great ratesCall Heather today.
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May 2023 by Dollmarie Garcia
Austin helped me with my insurance needs , he was amazing. I would definitely recommend State farm. You get more for your money.
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May 2023 by Scrilla Nate
Great service Austin was very helpful . State Farm is number 1
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December 2022 by Terri Terry
Heather Barnes made the experience of signing up so easy!!! Excited to have State Farm as our insurance company and can't wait to save money!
