“Brianna was very helpful and amazing. She really took the time to help me with my decision. It was a 10/10 experience because of Brianna's customer service, personality, and knowledge. I definitely recommend this store and Brianna deserves all of the credit.”
“If you need your phone repaired definitely go here. They were very helpful and knowledgeable. When the initial screen I bought to replace my broken one came in damaged from the manufacturer, they very quickly got another one in and fixed my phone with no extra charge. I'll definitely be returning for any future cell phone issues.”
“HIDDEN GEM i live off Tobacco rd and drove by Totoal Wireless and I seen that they also offer phone repair my front facing camera was cracked and my son's iPhone would not charger we went in the store is very nice great atmosphere Mrs kalay was very helpful she diagnose both phones the pricing was up front she explained everything I dropped the phone off and when I picked up it up I meet Mr.Ben he explained the warranty and let me know if we have any issues to come back he was very nice also great the service they provide is A 1.”
“Omg! Joshua McLeRoy the account manager saved my butt BIGTIME! I would never have thought that signing up for the internet and phone service would be so easy! Also talking about knowledgeable? He knew so much, he had an answer for everything I asked, and I asked him, A LOT of questions. I would recommend to anybody even thinking about getting service to pop in to the Augusta Mall Verizon store and see Josh, he got me an amazing price too.”
“Aaron was awesome with getting my phone switched over for one of their good trade-in options. My phone is under my Husband plan and he doesn’t like to budge on change. With the help of Aaron I was able to get my new phone and everything situated. Thanks for all your help. ?”
“Awesome People always here to help when needed. Doesn’t matter what kinda problem they can fix it. And if they can’t they point you in the right direction and the help is always greatly appreciated and once it’s fixed it doesn’t mess up unless you do it yourself. I love These guys to death I’ve been coming here for years and I’ve never had a bad experience.”
“Damone did a wonderful job in helping us find the best family phone plan. He was knowledgeable and made sure our entire family understood our new family plan too. Jahvon was kind and compassionate and patient to each of us as he answered all our questions. Damone‘s customer service is of the Highest Caliber. He made us feel like family. He invited us to come back anytime we had any concerns. Thank you Damone you are the best! Sincerely Jan Belzer”
12 - 6PM
3219 Deans Bridge Rd, Augusta“Lisa was absolutely amazing getting me set up as a new Cricket customer in all aspects....she was very professional...courteous and knew exactly what she was doing....im going back to add 2 more lines with Lisa...for me it was absolutely worth every minute of a hour and twenty minute drive to be able to receive Lisa's services”
“I came in to the store to activate my replacement phone and they notice my phone was outdated and Johnathan and Sky who was Super Nice and Cool checked to see if I was eligible for upgrade and they helped me with the whole process they activated my phone made sure i had my cricket app on phone and HBO Max and showed me how it work and mad sure I had everything on my new phone before I Left they even helped me with Case on phone put it on for me and showed me how to register for the Lifetime Warranty!! Thank you Jonathan and Sky for your help and assistance! They are absolutely Awesome and extremely Amazing !!!”
12 - 6PM
2754 Peach Orchard Rd, Augusta“The lady that I spoke with was very friendly and helpful. Went in to get a replacement phone and she made it easy and explained everything perfectly. She even brought out the phones in my price range so that I could compare each one.”
“Davon was really diligent and followed through on difficult situation for me on my business account. The situation was worked on by several others but Davon stuck to it and resolved it to the highest satisfaction possible. I highly recommend him.”
12 - 6PM
1712 Walton Way Apt.B, Augusta“Broke my phone a week ago and needed a new one badly. I didn't know Cricket Wireless had leasing until I came in. I left with an iPhone 12 pro max and I'm very happy that I stopped by.”
“I had a great experience. Although, I couldn't port my number. William and Cinthia assured me that a new a number would give me extra family discounts when I added the second line to my account. Great job and great employees”
“Morgan was of GREAT HELP!! I came with my iPhone 12 and I needed help in either an upgrade or a replacement. She was able to upgrade me and trade my phone in for FREE! All I had to do was pay taxes and accessories! This is why I stay an AT&T customer! Thank you AT&T for giving your legacy customers great deals!!”
“Love this boost mobile our associate was awesome!!! She answered all our questions and concerns and made great conversation the place was neat clean and we got new phones for great prices would highly recommend ....”
11:00 AM - 6:00 PM
4239 Washington Rd Suite 3, Evans“Store managers excellent I look forward to working with him because I own my own business and I'll make this account that I have with him a business account Won’t deal with anybody else”
“I came to the Washington Rd Cricket to sign up for the ACP program and upgrade my daughter's phone. Laniah the customer care employee and the manager Ebony were FANTASTIC! Not only did they carefully and patiently assist me with the sign-up process, they made sure my daughter received a new phone and case. Ebony went to great lengths to make sure I was awarded every discount available while Laniah worked on transferring phone data and everything else needed to make sure the new phone was working. The energy in the store is a great vibe: laughter, respectful, and genuine customer care. All I can say is I'm glad these ladies are here, and this is the go-to store as long as they are here!”